Toyota of Des Moines - Service Center

5,000 service for my 2016 Camry. I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately too I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately took care of my needs. More

Worry free They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the dealership is friendly. More

5,000 Maintnance Check All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. More

190,000 mile service Very easy to deal with, getting the appointment time that worked best for me. Ian very pleasant to talk with he knows we want this car to last along t Very easy to deal with, getting the appointment time that worked best for me. Ian very pleasant to talk with he knows we want this car to last along time and be dependable. More

Experience at Toyota of Des Moines Had great service service manager great to deal with no problems NO pressure to do more service work than what vehicle was brought in for Had great service service manager great to deal with no problems NO pressure to do more service work than what vehicle was brought in for More

Waiting was not very long I was early for my appointment but they took my car right away and the wait was not very long very friendly personal at the checkout I was early for my appointment but they took my car right away and the wait was not very long very friendly personal at the checkout More

Service Above and Beyond I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened and answered my questions honestly and been forthcoming. More

In and out The ToyotaCare Express Lane is great. Rebecca Hildreth always a pleasure to work with. Always thorough and explains things clearly. Definitely wo The ToyotaCare Express Lane is great. Rebecca Hildreth always a pleasure to work with. Always thorough and explains things clearly. Definitely would recommend to everyone. More

Excellent From the drive in to the drive out, the service staff are amazing. Each time we have brought our Rav4 in for service we experience the same excellent From the drive in to the drive out, the service staff are amazing. Each time we have brought our Rav4 in for service we experience the same excellent service. We had an issue this time with a missing hubcap. A call went in. We went out to your service department. We drove out with a hubcap. You take such excellent care of us. Thank you. More

Exceeded expectations All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest ava All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest available), I left it at Toyota on Tuesday AM, since the Prius was an expensive paperweight to me-- couldn't drive it. Tuesday noon, Ian Davis called with diagnosis and fix, estimate, and that I could pick it up end of day Tuesday. That's 2 days EARLY! Done and done. More