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Toyota of Easley - Service Center

Easley, SC

4.5
1,081 Reviews

1,081 Reviews of Toyota of Easley - Service Center

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May 29, 2025

Good friendly service, Knowledgeable techs, efficient service, fairly reasonable waiting time for tasks completed. Will return More

by Joan Avery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

If you have an appointment it doesn't mean much. Takes an hour for an oil change with or without an appointment. Very slow service for such a basic service. I think i can do better.. My tim More

by ebertdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Toyota of Easley responded

Thank you for taking the time to share your experience. I'm so sorry that your service took longer than expected. We're in the process of getting everything up and running in our new facility. I hope you will give us another chance. We appreciate your business.

May 27, 2025

I have used this dealership in the past and typically they do okay. My experiences have seemed to get worse over time. I was waiting on my truck to get finished and the service writer called me on the ph More

by Scott Pugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who service writer was.
May 26, 2025

Very efficient and friendly. Explain things clearly. Definitely a winner! Will continue to do business with them. More

by MKMONICEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Dacus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

Thank you for the kind review. We appreciate your business.

May 26, 2025

Great service as always! !!! Everyone is always so welcoming, very fast and professional service! Will be back More

by C. D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Toyota of Easley responded

Thank you for the 5 star review.

May 25, 2025

Extremely disappointed. A 1 1/2 appointment ended being 3+ hrs and still wasn’t able to fix the problem. Mostly because of the way Toyota designed this. We have spent over $ More

by JEANBOITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

Thank you for your review. I regret that our service department was unable to fix the problem. I will look closely into your appointment and follow up if further information is needed.

May 22, 2025

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by teens26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Biddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Eventually got an appointment when I was able to recover a password to my own account. I was told a week earlier by the service department that they would be in touch to schedule an appointment, but that ne More

by gdayswu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

I apologize about the difficulty in making an appointment. Please feel free to give us a call here at the store if our on line service appointment setter isn't working properly.

May 22, 2025

I was made to wait over 4 hours for a simple oil change and a Bluetooth diagnostic. My car was ready after a couple hours but I was made to wait until they figured out who pays the bill on a company car. T More

by mike_howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

Thank you for taking the time to write a review about your service experience. Excellent customer service is extremely important to us, so I apologize that you were not completely satisfied. Please feel free to reach out to the service manager 864-855-2233.

May 18, 2025

This is the third time I have submitted this rate. I don’t know how many more times I need to do it More

by little3saint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Toyota of Easley responded

Thank you for review. We are pleased that you took the time to share again.

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