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Toyota of Easley - Service Center

Easley, SC

4.6
280 Reviews
Call Service Center (864) 810-6598

280 Reviews of Toyota of Easley - Service Center

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May 02, 2024

Inexperienced people working on my truck. When I went to pickup my truck I would ask if they had tested the work that they had done and they always said yes which was not true. I had to tel More

by rubyherg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tacinda, B, Josh,
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May 02, 2024 -

Toyota of Easley responded

Hey Rebecca, Thank you for the honest review and for bringing the situation to our attention. We are working hard to provide the best service possible for our customers. We are very sorry that we dropped the ball when working on your truck. This will certainly be a coaching opportunity for our team and we will use this review to hold our team more accountable. We are very excited to have Ian on our team and we hope that you could give us another chance in the future to earn your business! Please call or text me if I can ever be of any assistance to you! Tucker Norris 864-915-4855

Helpful
May 02, 2024

Turned in for service and recall notice. Completed in a timely manner. Professional service and manners. More

by usafhdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Toyota of Easley responded

Thank you for the review! We are happy that you were pleased with our timing and quality of service!

Helpful
May 02, 2024

Dan was friendly, courteous and very professional as was all the other people I had dealt with. More

by koenigrobert42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Toyota of Easley responded

Thank you so much for the 5 Stars and the great feedback!

Helpful
May 02, 2024

My car runs great, and they're very nice. My big request that keeps it from being a five-star review is to add more tables or workspaces to the customer waiting area in the service department More

by cpury1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda
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Helpful
May 02, 2024

Great service friendly people. I accidentally came two days early but they fit me in and got me out. More

by staxs77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

Everything went well they were very nice and friendly. They did what I asked to be done More

by TINYWALKER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

Toyota of Easley is, and always has been a great place to purchase our vehicles.. This visit for service appointment was great. heck, even the driver that shuttled me home was great. Thanks, Dale More

by daleu3342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

Service was good as usual. Staff is professional and accurate in their ability No complaints More

by BALDHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

Great service, easy in and out and arranged for a rental. Made our recall easy to deal with. More

by marion417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Toyota of Easley responded

Thank you for the kind words! Our goal is to make your experience as convenient as possible!

Helpful
May 01, 2024

Great service. Courteous staff. Attentive to needs and listens to what you are saying. Recommend to all More

by pinn500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pangle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Toyota of Easley responded

Thank you so much for the review and recommendation! It was our pleasure to serve you!

Helpful
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