Toyota of Easley - Service Center

Very friendly. Knowledgeable. Gave me tips on features of my Rav4 that I wasn't even aware were already available. Knowledgeable. Gave me tips on features of my Rav4 that I wasn't even aware were already available. More

Did my checkup. Made suggestions but did not push me to buy services. Dropped my SUV but didn't take long at all. Ian was great and went over all that was done. W Made suggestions but did not push me to buy services. Dropped my SUV but didn't take long at all. Ian was great and went over all that was done. Was not sure about using a new service center, we moved from Charlotte, but I have found my new service with Toyota of Easley. More

Always looks out for the customer and was helpful setting up the new truck camera Coreyspent 2 hours with me to get it operational! up the new truck camera Coreyspent 2 hours with me to get it operational! More

Always courteous and willing to answer questions. An oil change and tire rotation for an always a quick in and out process. An oil change and tire rotation for an always a quick in and out process. More

I would highly recommend Toyota of Easley to anyone. Great service and great quality. Super easy to deal with. Great service and great quality. Super easy to deal with. More

I was recently getting a routine 105,000 service with my Prius. After waiting a while, I got a text message telling me that it was recommended I have several other maintenance things taken care of with the Prius. After waiting a while, I got a text message telling me that it was recommended I have several other maintenance things taken care of with the car. Suddenly, my $25 tire rotation was ballooning into more wait time (which I hadn't accounted for) and nearly $400 extra expense. I asked the service lady about it since I thought I recently had those special services done and she didn't go into any helpful detail except to say the maintenance services repopulate at a certain point (whatever that means). I declined the extra services so I could look into them independently. Apparently, what I was being offered should be done every 2 years or 30,000 miles (according to Toyota). It turned out I already had all those things done in March 2023 and wasn't near either of those cut-off points (time or mileage) to have them done again. I also used to get discount coupons in the mail but now I apparently have to search online for them before going to the dealership. Because I didn't know about this, I didn't receive any discounts as I have in the past. This experience makes me feel like the dealership does not have my best interest in mind but only wants to make money on expensive maintenance work. I was reminded repeatedly by email and text to leave a review. I was going to skip it but...here it is. More

Toyota of Easley has been fair and does a great job ever since I bought my Toyota Camry from the with 57,000 miles on it. Now it has 253,000! They have kept it in great shape! I am hoping to reach 400,000! since I bought my Toyota Camry from the with 57,000 miles on it. Now it has 253,000! They have kept it in great shape! I am hoping to reach 400,000! More

Great and helpful customer service. Very helpful and caring service by Jacinda. Appreciate her help Very helpful and caring service by Jacinda. Appreciate her help More

Had to have battery replaced It would not hold a charge. I had purchased extended warranty on a battery in 2021. charge. I had purchased extended warranty on a battery in 2021. More

There was one electrical issue yet to be resolved. I'll return to have it identified and corrected I'll return to have it identified and corrected More