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Toyota of Easley - Service Center

Easley, SC

4.5
1,075 Reviews

1,075 Reviews of Toyota of Easley - Service Center

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May 16, 2025

purchased Car Care service plan when purchased the Avalon. Dealer refused to honor the oil change certificate despite the car mileage being below the 100,000 maximum. Told me the car care warranty was More

by lthibeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
May 17, 2025 -

Toyota of Easley responded

Thank you for the review on your recent service visit. Unfortunately, we can not honor expired pre-payed maintenace certificates. We hope you will return and allow us to service your vehicle in the future.

May 15, 2025

i always get good service on my vehicle,and i am kept updated on cost and anything that may come up. the service people are always friendly and easy to deal with More

by CROCKERMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Toyota of Easley responded

Thank you for taking the time to leave a review. We appreciate your business.

May 14, 2025

Usually very satisfied. This time, tired bought from this dealership wore out at 29,000 miles. Got no discount from the dealership, who did all the rotations and front ali More

by AUBURNAL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cailyn Dacus
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

The back hatch will not function on a 2018 Toyota Highlander. Took it into the dealer and they found that some type of internal switch has been inadvertently turned off. They turned it back on and di More

by CDAVIS4215
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Easley responded

Thank you for sharing your experience. We are always here to help. We appreciate your business.

May 14, 2025

Very efficient service department! They value your time! In and out even before it was promised! More

by joyce.vassallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Easley responded

We are so pleased that our team got you in and out promptly. Our new service area will be opening soon and we hope we can get you taken care of even faster.

May 10, 2025

Jennifer was awesome! ! Answered our questions on her day off and very knowledgeable on the 25 Tundra we bought. Would definitely recommend her to our friends!!!! She’s the More

by Nthecrease
Recommend Dealer
Yes
Employees Worked With
Jennifer Salamanca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Toyota of Easley responded

Congratulations on your new Tundra. That's so exciting. Jennifer is awesome and will make time for her guests no matter what. Please feel free to reach out to her whenever you need. Thank you for your business.

May 10, 2025

I usually get in right away & they always keep me updated on the progress. Friendly staff and very knowledgeable. More

by Joydecker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Salamanca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Toyota of Easley responded

Hey Joy! Thank you for taking the time to leave a review.

May 10, 2025

Kevin is always happy and willing to help us with our vehicles. I schedule all appointments with him!!! He is the BEST!!! More

by LAREE.MOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Toyota of Easley responded

Kevin is awesome and we are so happy he's your advisor. We appreciate you allowing us to service your vehicle.

May 10, 2025

Jake Norris was great. He answered all of my questions thoroughly. He was very courteous. This was my first trip back with a used truck and I had a number of questions a More

by ltcwing66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Toyota of Easley responded

Thank you for your kind words regarding Jake. We appreciate your business and allowing us to service your vehicle.

May 10, 2025

Was very pleasant and very nice and friendly when I came in they took care of me right away More

by RUTHDAWKINS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Toyota of Easley responded

Thank you, Ruth. We love the 5 star review.