Toyota of Gladstone

I was shopping for a new truck. I gave my salesman my preferances in the truck I was looking for. The first truck he showed me met the criteria. I ended up buying that from him. My overall experence was preferances in the truck I was looking for. The first truck he showed me met the criteria. I ended up buying that from him. My overall experence was a pleasant one. I would recommend this dealership to friends and family. More

We'e recently bough a new car at Toyota of Gladstone, and this's our second car that we got @the same dealer, we got all helps from Duy Dang,and Sean kim from the begining we step in the dealer until we drov this's our second car that we got @the same dealer, we got all helps from Duy Dang,and Sean kim from the begining we step in the dealer until we drove home with a brand new car, we got the best time and excellent experience w/ Duy Dang and Sean kim. Over alls we're very happy that we got what we needs. We're extremly recommend who ever need new car even use car or all services that come to Toyota of Gladstone and asking for Duy Dang and Sean kim. More

Jenny Rhodes is the reason I continue to bring my 2009 Camry for service at Toyota of Gladstone!! She has EXCELLENT customer service skills, and is always there to answer my questions. I actually enjoy Camry for service at Toyota of Gladstone!! She has EXCELLENT customer service skills, and is always there to answer my questions. I actually enjoy coming in for service so I can see her. Thank You JENNY!! Sharon Tavassoli More

We bought a 2008 Sienna 2 yrs. ago. Duy Dang took care and followed up with all of our questions/needs. It was the most enjoyable experience for us in a car dealership. Yesterday, we bought a 2010 Camry-- and followed up with all of our questions/needs. It was the most enjoyable experience for us in a car dealership. Yesterday, we bought a 2010 Camry-- We made sure that Duy was working before we went in. Again, ANOTHER GREAT EXPERIENCE. Duy delivered again for us. Duy continues to treat us with respect, he listens and answers to our needs. If you want a new or used car, we highly recommend Duy Dang to take care of your purchasing experience at Toyota of Gladstone. Over the last two years, some of my friends and 2 coworkers have bought their cars after I told them about Duy. Needless to say, they were and are extremely happy with the services that were provided by Duy and the dealership. Kudos to Duy Dang!!!!! More

Jenny.....my service adviser did above and beyond satisfactory work on my 2003 rav4. I could go on and on about the stuff this lady did for me but i dont have time for a 4 page blog!! All i can say i satisfactory work on my 2003 rav4. I could go on and on about the stuff this lady did for me but i dont have time for a 4 page blog!! All i can say is......."that lady maid my wife and i VERY HAPPY we went to Gladestone Toyota"! Thanks so much "Jenny" and members of Toyota! More

We purchased a new Toyota Camry few weeks ago at Toyota Gladstone. The overall experience was really good and all the guys working with us were really friendly and knowledgeable. The dealership was nice Gladstone. The overall experience was really good and all the guys working with us were really friendly and knowledgeable. The dealership was nice and clean. They have complimentary snacks and drinks. I definitely recommend this dealership to people looking for a car. More

Troy was very friendly and helpful. He was not pushy at all and I really appreciate that. They were willing to negotiate, he answered all my questions, and he even interacted with my kids. He went out to m all and I really appreciate that. They were willing to negotiate, he answered all my questions, and he even interacted with my kids. He went out to my van that was being serviced and got my kids car seats out so we could go for a test drive. I would recommend buying a vehicle from him to anyone! Thank you so much!! More

This was the easiest new car buying experience ever. I had to conduct the negotiating via email. At the time, I only had a bike to get around and was going out of town a lot for work. Scott was very patie had to conduct the negotiating via email. At the time, I only had a bike to get around and was going out of town a lot for work. Scott was very patient with me and all of my questions. I was also negotiating with several other dealerships in town at the same time. The other dealers either lied to me, got impatient, or kept saying, "I don't have what you've asked for, but what I do have is.....". Scott was very professional and didn't try to talk me into a car I didn't want. We agreed on the price online. When I came to check out the car, Jay handed over the key and let me drive it without a sales person in the car. I didn't even have to ask. I bought the car and brought it home that day. Gladstone Toyota treats the customer with respect. That's the way to gain and keep customers. More

We had originally set up an appointment with Seth for later in the day, but requested a change to an earlier time. That request was met and Seth had done his homework by the time we arrived. He already h later in the day, but requested a change to an earlier time. That request was met and Seth had done his homework by the time we arrived. He already had a vehicle available that most nearly matched our needs when we arrived. This turned out to be the vehicle we purchased. After showing the first vehicle to us, he showed us others that were similar. The entire process was conducted in a very courteous manner with no undue pressure, which we abhor and probably would not have tolerated. After taking delivery of the vehicle and on the way home, we discovered a chip in the windshield. We were able to return the next day and the chip was repaired at no cost. The only occasion during which we were pressured was during the processing of the paperwork in the business office. The person with whom we worked was very courteous and pleasant to work with in every way. However, the sales pitch for the extended service contract was pretty intense. We had to say "no" over and over again to navigate this portion of the process. We got the distinct impression, however, that the person making the presentation was under extreme pressure from above to sell the contract. This was the only negative part of our purchase experience with Toyota of Gladstone. More