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Toyota of Greensburg - Service Center

Greensburg, PA

4.5
33 Reviews

33 Reviews of Toyota of Greensburg - Service Center

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May 20, 2020

Nice and kind, professional. Which I trust.answer all questions, and provide solutions. Providing a good service, in clean bright environment. I like Toyota And respect. More

by rockynishihata
Recommend Dealer
Yes
Employees Worked With
Rob Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Pacienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Toyota of Greensburg responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Brian Moore - General Manager - bmoore@toyotaofgreensburg.com

April 02, 2020

My vehicle left with more problems then what it came with. My service associate was a scam artist that just fed me what he thought i wanted to hear. His boss was completely non-existent and disrespectful and More

by toyota greensburg victim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Pacienza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Toyota of Greensburg responded

Thank you for sharing details of your experience with us. At Toyota of Greensburg we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, Brian Moore - General Manager - bmoore@toyotaofgreensburg.com

September 27, 2018

Upset with Service Took my '09 Tacoma in to have the frame replaced per the factory warranty, and also a few other things done. After waiting since March for the frame t More

by NotForAJ...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Pacienza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Toyota of Greensburg responded

Thank you for your feedback. It is disappointing to hear about your unhappy experience with our dealership. We would appreciate the opportunity to address your concerns. Please contact us at your earliest convenience to discuss this issue. Sincerely, Toyota of Greensburg Management Team

August 16, 2018

Excellent service! Been buying 4Runners at Toyota Greensburg since 2005 with a fantastic relationship. I had them replace my tires and it went fast and smooth. Never a More

by jim0047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riz Rizvi, Bev Peindl , Dan Parker
Aug 16, 2018 -

Toyota of Greensburg responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Toyota of Greensburg Management Team

January 17, 2018

Good latch Last year around this time we took my husbands FJ cruiser to the dealership to get something fixed. When we picked it up the worker verbally admitted More

by Jbingmab1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
December 01, 2017

Devin Buchko When going to any dealership, you expect to be pressured in purchasing a vehicle. Not so with Devin. He is outgoing and truthful. Willing to liste More

by Mamma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Buchko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Toyota of Greensburg responded

Thank you for taking a moment to leave us this great review! We strive to provide each of our guests with a positive experience and it is great to hear Devin could do just that. Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Toyota of Greensburg Management Team

October 31, 2017

Excellent From the time you make an appointment until your actual service and beyond you are informed and updated from start to finish. Friendly staff, clean f More

by catsdogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service,Department, Melanie Testa
Mar 14, 2018 -

Toyota of Greensburg responded

Thank you for sharing your experience with us. We are glad to hear our service team could provide you with a friendly and efficient experience. We will share your comments with the rest of the team. Please let us know when we can assist you again! Sincerely, Toyota of Greensburg Management Team

October 11, 2017

I get good deals and very good service! I have bought four vehicles from this dealership! I have tried others out of curiosity and I keep coming back to Toyota of Greensburg! I have always g More

by Leslie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in the service department!
Oct 12, 2017 -

Toyota of Greensburg responded

Thank you for leaving us this great review. We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Toyota of Greensburg Management Team

August 13, 2017

Lifetime drive train warranty They advertise home of the lifetime warranty on the drive train. It's complete xx. Don't try to use it. You'll be surprised at what lengths they'll go More

by Sidney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AJ Pacienza jr
Aug 31, 2017 -

Toyota of Greensburg responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and we'd like to extend my sincerest apologies for your recent experience. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, Toyota of Greensburg Management Team

August 02, 2017

Honest Dealership with Wonderful Staff We can't say enough nice things about the Greensburg Toyota Dealership. The staff is friendly and courteous and we never seem to wait much longer t More

by Sharon Wittig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sewchek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob and Beverly in Service--also terrific people.
Aug 02, 2017 -

Toyota of Greensburg responded

Thank you for the glowing review, Sharon! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Toyota of Greensburg Management Team