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Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,148 Reviews

1,148 Reviews of Toyota of Hollywood - Service Center

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October 10, 2022

The Toyota representative Juan Carlos is a great professional in the service department and he has a great attention to the customer. Thank you for everything. More

by Irisasad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diagnostic of vibration.
Oct 10, 2022 -

Toyota of Hollywood FL responded

Thank you for the great review! We are thrilled to hear that Juan Carlos delivered such a successful service experience. Drive safely, and we hope to see you back again at Toyota of Hollywood!

October 09, 2022

Service personnel are very professional and helpful in every way. From the time I got there, till the time I left. I only had to wait one hour and forty minutes. More

by Ggmutlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Toyota of Hollywood FL responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Toyota of Hollywood team. Drive safely, and we hope to see you back again down the road!

Oct 10, 2022 -

Ggmutlos responded

Everything went smoothly and with professionalism from the staff and personnel.

Oct 10, 2022 -

Ggmutlos responded

What more can I say, your people were great.

October 05, 2022

Excellent service, especially with Manager Angel in the Body Shop Department. He went above and beyond to make sure everything was in order. If he cannot answer the phone each time that you call with quest More

by bakerpatricia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Cardenas, Aniela Palacios
Oct 06, 2022 -

Toyota of Hollywood FL responded

Your review is everything we hope to see! We're thrilled Angel went the extra mile to ensure your experience was a total success. Thank you for supporting Toyota of Hollywood with such wonderful praise! Drive safe and take care!

September 29, 2022

I bought a certified car and 2 weeks later it has no battery when I go to other Toyota dealer they said that the battery was not for that car I call a lot of times whit no answer the service manager is More

by acorzo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SoN
Sep 30, 2022 -

Toyota of Hollywood FL responded

We aim for a more seamless buying experience than this and if there was a mistake on our end, I apologize. I will discuss this feedback with my team to ensure a situation like this doesn't reoccur, but I would also like a chance to hear from you directly. I welcome you to give me a call at the number listed below. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

Oct 01, 2022 -

acorzo17 responded

I was call you for two days everybody said me your busy or your not there so I tiered to contact you I call to me seller Julio Medina and told me it’s not responsibility of sales and I have to call Sony I don’t want to talk whit Sony because he’s so rude whit clients

Oct 03, 2022 -

Toyota of Hollywood FL responded

I apologize for the trouble you have encountered getting in touch with my team. We would appreciate another chance to speak with you to see what more we can do to resolve this matter. If you are willing, please reach out to John Perdomo, our Parts Manager, at 954-966-2150. Thank you.

September 22, 2022

Very large dealership with many people helping customers. The service department is huge - I’ve never seen anything like this. And everything is perfectly organized. The wait time was shorter than expected, More

by Michael A
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Toyota of Hollywood FL responded

Michael, we're thrilled our team has demonstrated our commitment to customer service with timely efficiency! Thanks for sharing your appreciation of Toyota of Hollywood!

September 14, 2022

The service department gave me a good service on my car. ..very pleased....thank you! More

by mariaelenadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Toyota of Hollywood FL responded

Thanks for the five stars! We are glad your service experience went smoothly at Toyota of Hollywood.

September 13, 2022

I always trust the work done on my car. They have an excellent service department More

by Mac4dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Toyota of Hollywood FL responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Toyota of Hollywood team. Drive safely, and we hope to see you back!

September 04, 2022

This dealership is not too far from my location. Drew was quiet but very courteous and helpful; sometimes I get the opposite and was pleased with the service time. Thanks Drew, keep up the great wor More

by Alismay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Toyota of Hollywood FL responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with Drew and the Toyota of Hollywood team. Drive safely, and we hope to see you back again down the road!

September 01, 2022

Excellent customer service very professional super helpful I definitely came out very satisfied with my new car More

by mluna
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises
Sep 01, 2022 -

Toyota of Hollywood FL responded

We're delighted that you had such a great experience with us. Thanks so much for the kudos and we wish you many safe and happy miles in the new ride! - The Toyota of Hollywood Team

August 30, 2022

The service manager, Brian Singletary, is outstanding in every way. He's an asset to Toyota! More

by Denise Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletery
Aug 30, 2022 -

Toyota of Hollywood FL responded

We will be sure to let Brian know you appreciated all of the help, Denise. Thanks for the five stars! - Toyota of Hollywood

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