Toyota of Hollywood - Service Center

I spent over an hour, trying to get someone on the phone in service. No one answers and if it goes to voicemail 9/10 their voicemail box is filled. I'll take my money and business else where ! in service. No one answers and if it goes to voicemail 9/10 their voicemail box is filled. I'll take my money and business else where ! More

Worse service ever. The estimate for replacing the hybrid battery on my car was nearly $8,000. Naturally I wanted to talk to someone about my options. No one returned my numerous phone calls and tex hybrid battery on my car was nearly $8,000. Naturally I wanted to talk to someone about my options. No one returned my numerous phone calls and text messages, including the service manager Brian and the general manager Steve Ostroff. Took the car to the competitor Lipton Toyota and got answers to my questions right away. More

Took my car in for a oil change at 8am the car is stuck on the lift unable to come down still waiting 5 hours and counting definitely no stars on the lift unable to come down still waiting 5 hours and counting definitely no stars More

World Class Building, Service Department, 3rd World Computer System When your confirmed appointment for service disappears in the computer system and both laptops in the waiting room could not connect Computer System When your confirmed appointment for service disappears in the computer system and both laptops in the waiting room could not connect with the dealership guest wi-fi you question your choice of dealerships. One customer spent one hour asking five employees for help, without success. Bring patience and leave your laptop behind. More

Mala la experiencia en el mantenimiento para el carro, muy demorado más de 3 horas para que le hagan revisión, de nada sirve sacar una cita muy demorado más de 3 horas para que le hagan revisión, de nada sirve sacar una cita More

Terrible terrible terrible service, I droppedMy car off Terrible terrible terrible service, I dropped My car off just to get a patch in the tire, he offered an oil change since it was still under free, and Terrible terrible terrible service, I dropped My car off just to get a patch in the tire, he offered an oil change since it was still under free, and I thought that’s nice sure, however I dropped it off at noon, did not get a call at all, called at 3 they have an outside answering service that’s not even in the dealership they couldn’t get through to anyone and said they would have someone call back so I said ok that’s fine, 5 comes around no call back, called again no ones answering find out they are closed (first time here didn’t know the hours) and no one called not one single update, I worked in service for 5 years at dealership it does not take that long for an oil change even on the busiest days and the fact no one called is outrageous I had to go into work late, will never go back, when I got a call the next day it was the outside service not even the advisor and I still couldn’t reach an advisor, just awful, no communication whatsoever. More

I went to do the 15,000 mile service, Romel answered me. He explained to me that the service is free, the basic thing is, but they had to do other extras not covered for 245 dollars without being asked me. He explained to me that the service is free, the basic thing is, but they had to do other extras not covered for 245 dollars without being asked, he told me that in all the agencies they will charge me. covered by warranty. I decided to take the car with me. It's my fourth Toyota and I will never go back to Hollywood Toyota or recommend it. More

The customer service is beyond appalling. 3 different people gave me 3 answers about a brand new car I purchased from them. They were rude and unhelpful. people gave me 3 answers about a brand new car I purchased from them. They were rude and unhelpful. More