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Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,308 Reviews

1,308 Reviews of Toyota of Hollywood - Service Center

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September 17, 2023

I was very pleased with the service I received on Thursday, September 14, 2023. It was prompt and thorough! More

by SHOCHSZTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Sep 18, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a prompt and thorough service experience at Toyota of Hollywood! Thanks for sharing your feedback.

September 16, 2023

You always provide a good service. Brandon is a good worker. Keep on doing this. More

by IVANORDONEZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Hollywood FL responded

We are glad to hear that Brandon and the team have provided excellent service. Thank you for trusting Toyota of Hollywood with your business.

September 16, 2023

Always helps me with my situations. David is very knowledgedable and always willing to explain. More

by GENNAJEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Hollywood FL responded

It's great to hear that David and the Toyota of Hollywood team are always there to deliver the service you need. Thanks for the five-star review!

September 16, 2023

Juan Carlos again keep surpassing his excellent customer service skills with professionalism and great attention to details.. forgot to request tire rotation and he told me he took care of it ! More

by REEMORENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Reyes. Service Dpt
Sep 18, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that Juan Carlos continues to impress with his attention to detail and professionalism at Toyota of Hollywood. Thanks for sharing your experience!

September 16, 2023

The car purchasing experience was fair but the vehicle was missing some parts which I mentioned to the salesman who promised me it would be taken care of and a month later it still isn’t. Then the manager More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Hollywood FL responded

I'm sorry to hear that we have let you down. We want all of our customers to feel confident with their purchases and it's concerning that your vehicle has some missing parts. I want to ensure these matters are promptly addressed. Please give me a call. Thank you, Said Alkhalaf - General Sales Manager - 954-893-4608

September 15, 2023

Great place! ; Drew is the best very helpful and professional.They really take care of their customers. More

by chrisgarahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Sep 15, 2023 -

Toyota of Hollywood FL responded

Chris, we're glad to know you had a great experience with Drew at Toyota of Hollywood. We always aim to provide top-notch service for our customers. Thanks for your review!

September 15, 2023

BIG THANKS TO JUAN REYES AND BRANDON. NICE TO KNOW THEY WERE HERE TO HELP More

by Jags357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Toyota of Hollywood FL responded

We're delighted to hear Juan and Brandon made your Toyota of Hollywood visit fantastic! Thanks for taking the time to share your feedback, we truly appreciate the kind words.

September 15, 2023

Creo que el tiempo invertido es elevado para tener una cita programada. Quizás aceptan muchas citas y esto genera mayor tiempo de espera para el cliente More

by MILANO1961
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio
Sep 19, 2023 -

Toyota of Hollywood FL responded

Gracias por compartir sus comentarios. Lamentamos que la espera haya sido más larga de lo esperado en Toyota of Hollywood. Trabajaremos para mejorar nuestros tiempos y agradecemos su paciencia. Gracias, John Diaz - Service Manager - 954-893-4662

September 15, 2023

Excellent service, very reliable. I will recommend it without any doubt. The time is also great, thank you Toyota of Hollywood! More

by jcrdeoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 15, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you found our service at Toyota of Hollywood reliable and efficient. Thanks for recommending us!

September 15, 2023

Excelente atencion de la representante muy amable lo que hace que uno se sienta como que Toyota Hollywood es su casa. FELICITACIONES!!! More

by FMMOLINAFL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Toyota of Hollywood FL responded

Gracias por su comentario! Nos alegra saber que se sintió como en casa con nosotros aquí en Toyota of Hollywood. Esperamos verle de nuevo pronto!

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