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Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,287 Reviews

1,288 Reviews of Toyota of Hollywood - Service Center

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June 09, 2024

I appreciate the service and service representative. Mr. Salinas was very helpful. I would highly recommend Toyota of Hollywood. More

by thompson.berthena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thompson, thank you for recommending Toyota of Hollywood! We're glad to hear Mr. Salinas provided helpful service during your visit.

June 09, 2024

Very grateful for the service I received my agent was very knowledgeable and understanding I would recommend the service to my family and friends.the cashier we're always friendly the store was very he More

by NELESHAMIDDLETON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car service
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear our team at Toyota of Hollywood provided knowledgeable and friendly service. We appreciate the recommendation and look forward to serving you again!

June 09, 2024

I am very happy with your service and Dan told me what my car need to be done. I told him I‘Ll be back to have them fix. I’ll say thank you, nice work, Mr. Dan, please keep up the good work, thanks again More

by goodridge48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People on the outside that greeted me very nice and a smile.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're glad to hear that Dan provided excellent service and clear communication at Toyota of Hollywood. We look forward to assisting you again soon!

June 09, 2024

Everything was great. Work done was professional explanation of estimate was very good. I was kept informed of progress of work. More

by yaegermbgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear that the team at Toyota of Hollywood provided professional service and kept you well-informed throughout the process. Safe travels until next time!

June 09, 2024

Should not have to wait 4hrs for maintenance. Blah blah blah blah blah blah blah More

by charaycharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Hollywood FL responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, John Diaz - Service Manager - 954-893-4662

June 08, 2024

They charged me an amount of money to change the oil and battery, how horrible that place is, that's a scam, how disrespectful More

by CATERINEB04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

I'm really sorry to hear about your experience. We strive for transparency in our pricing and it's concerning that it left you feeling this way. Please reach out so we can discuss this further and clarify any miscommunications. Thank you, John Diaz - Service Manager - 954-893-4662

June 08, 2024

Terrible. Car broke down not even a week after being "fixed" from here. When sent back, didn't even try to resolve the issue. Wanted to charge me another 2 gra More

by JACKIEWRO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Jackie, I'm really sorry to hear about your experience. This isn't the level of service we aim for and I'd like to help make things right. Please reach out when you can so we can discuss this further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 08, 2024

Fabulous service - Daniel welcomed me and explained the services for the day. He contacted me promptly when the vehicle was done. More

by LEX.FELIX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear Daniel provided excellent service and kept you informed throughout your visit at Toyota of Hollywood. We appreciate your support!

June 08, 2024

Service was on time, provided a ride to and from, guy running the maintenance was polite and professional and was a lot less expensive than I expected More

by kbaker15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thanks for sharing your experience! We're glad to hear the service at Toyota of Hollywood was timely, professional, and affordable. We appreciate your support!

June 08, 2024

Richard was AWESOME. He was attentive to my needs and presented me with the proper options. The deal turned out to be a net "SAVE" for me in the long run. Thanks Richa More

by drmikefp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Richard provided you with such attentive service and great options at Toyota of Hollywood. Thanks for sharing your positive experience!

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