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Toyota of Montgomery - Service Center

Montgomery, AL

4.0
47 Reviews

47 Reviews of Toyota of Montgomery - Service Center

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May 25, 2024

I had an oil change and a battery replacement after which the service engine light came on while I was driving back home. I returned to the shop and it took a long time to fix the issue. I was frustrated but More

by madji2035
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERICHO HALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience. We're sorry to hear about the initial issue, but glad Jericho's professionalism made a difference. We appreciate your patience and hope everything is running smoothly now!

May 24, 2024

Great experience! They were very timely with their work! I was in and out no problem! More

by BenDaz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHIRLEY CANTLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Montgomery responded

The entire team at Toyota of Montgomery is so glad we earned your business. Thanks so much for sharing your positive experience.

May 24, 2024

I’ve been using Rinehardt Toyota 32 years. Josh Gremeaux in the Service Dept. is the best. More

by Toyotaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gremeaux
May 26, 2024 -

Toyota of Montgomery responded

We are so grateful to have earned your loyal business for so many years. Josh will appreciate the shoutout! Thank you for being part of the Toyota of Montgomery family!

May 18, 2024

We brought our vehicle in for an oil change and rotation and balance of tires, when we left, our steering wheel began to shake and it never stopped. We took it back and they blamed it on the weights coming More

by 8atrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KENNETH FINCHER
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRUCE FORTE
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALAN GILMORE
1.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER GIVAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
TOM GOODMAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALLEN GRAHAM
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMY GREGORY
1.0
This rating includes all reviews, with more weight given to recent reviews.
JERICHO HALL
1.0
This rating includes all reviews, with more weight given to recent reviews.
DEANTE HENDERSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEON HOSIK
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Montgomery responded

I'm sincerely sorry to read about your experience with the oil change and tire balance. We aim for top-notch service and efficiency, so it's disappointing to know we fell short this time around. I'd like the opportunity to discuss what happened further and see how we can make things right for you - please reach out at your earliest convenience. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

May 18, 2024

I purchased three vehicles for here. Toyota have always been a reliable means of transportation More

by toughtune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 20, 2024 -

Toyota of Montgomery responded

Thank you for trusting Toyota of Montgomery with your automotive needs. We appreciate your support!

May 16, 2024

Quick and friendly service, highly recommended. They also offer a shuttle service which is awesome. More

by giodelimat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 16, 2024 -

Toyota of Montgomery responded

We are pleased to hear about your positive experience with us here at Toyota of Montgomery! We are glad you enjoyed our shuttle service and friendly approach. Thank you for your confidence in our team and we hope to see you in the future!

May 13, 2024

Charged for replacing unneeded part. Driver side door had one the of the four window buttons broken. I was charged twelve hundred dollars to fix. I’ve been a loyal customer for years, More

by bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro skipper
May 14, 2024 -

Toyota of Montgomery responded

We're really sorry to read about your recent experience. We value all of our customers and their feedback, especially from those who have been with us for years like yourself. It's concerning that you feel this way and we'd appreciate the opportunity to discuss this further so we can understand what happened here better. Please reach out at your earliest convenience. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

May 12, 2024

My appointment began on time and most importantly, ended on time. They did not try to sell me items/services I did not need. More

by LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karson
May 13, 2024 -

Toyota of Montgomery responded

We're glad to know you had a timely and straightforward service experience at Toyota of Montgomery. We always aim for efficiency without unnecessary upselling. Thanks for the positive review!

May 10, 2024

Very nice place. Had TV at both ends of the waiting area. Comfortable chairs. Clean area More

by Glenda.wynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
May 10, 2024 -

Toyota of Montgomery responded

Glenda, thank you for sharing your appreciation for all Toyota of Montgomery has to offer!

May 07, 2024

Service work is first class. Shuttle service gets you there and back. Most parts needed are in store or can be ordered in a day or so. More

by Huffmas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen
May 07, 2024 -

Toyota of Montgomery responded

We're glad to know you had a first-class service experience at Toyota of Montgomery! Our team always strives to provide efficient and convenient services. Thanks for your positive feedback!

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