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Toyota of Morristown
Morristown, NJ
260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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260 Reviews of Toyota of Morristown
June 20, 2015
Treated badly I leased a car on June 12th.at 5pm. On June 13th I realized the car was not for me. I tried to return it on June 13th. They told me I could not. On Mo I leased a car on June 12th.at 5pm. On June 13th I realized the car was not for me. I tried to return it on June 13th. They told me I could not. On Monday June 15th I went to dealer hoping someone would help . After much talk they said I could get another toyota.that I liked. I tried to find one but they do not offer a luxury suv. I was told I had to make my mind up immediately or the deal was off the table. Corporate told me a represent ice was going to call me back so I waited a day. When I called the dealer back jay Ratti told me there was nothing he could do. He said he did not even agree with them offering another car. I asked him to please hold off on sending the registration paperwork until we fix this. I was stll waiting to speak with cooperate representative. He told me he could do that but he wouldn't. I have trid to get in touch with jon or Elizabeth brauer I am told they cannot email or fax them and they have no idea when they will be In. I have recently been told they are there a lot. Yet it has been a week and no one at the dealership can get in touch with them. Today I asked " can you please email or fax them " I was told they can only hand them my complaint when they see them. I said time was important here and I really needed to get to them. I was told they don't walk around with a fax machine. I said Well they walk around with email on their cell phone and I was told well I don't know that I don't drive around with them. At the end of this conversation I was again told I will give them the message when I see them. This dealership can help me if they choose to they are being really mean nasty people. I realize by law they do not have to but as humans. Should we not try to help each other? I would tell everyone NEVER GO TO TOYOTA OF MORRISTOWN More
by Rita
Employees Worked With
Ray Maglione
April 24, 2015
Jennifer I would recommend Toyota of Morristown to anyone looking to buy or lease a car. The service is top notch. We worked with Jose, he treated us so well I would recommend Toyota of Morristown to anyone looking to buy or lease a car. The service is top notch. We worked with Jose, he treated us so well and did an excellent job. You will not be disappointed at Toyota of Morristown. More
by jennycef
Employees Worked With
Jose Canalas
April 21, 2015
They're the BEST! I can't say enough about how well I was treated. Great price, great service and super friendly. Alvin and Ken were awesome! We checked several locat I can't say enough about how well I was treated. Great price, great service and super friendly. Alvin and Ken were awesome! We checked several locations and felt like Morristown Toyota was the most interested in making sure our needs were satisfied. We bought a used car and it had a fantastic warranty, best price in the region and super condition. I will definitely come back here in the future and will recommend this location to my friends and family. More
by SDP
Employees Worked With
Ken, Alvin Delgado
March 11, 2015
worst ,sucked never go there AFTER U SIGN THE PAPERWORK HAVE A NICE DAY MEET U IN THE HEAVEN TO FIX UR CAR AND NO WAY TO GET UR JOB DONE never go there AFTER U SIGN THE PAPERWORK HAVE A NICE DAY MEET U IN THE HEAVEN TO FIX UR CAR AND NO WAY TO GET UR JOB DONE More
by benyamen
Employees Worked With
Anthony
February 24, 2015
Excellent Experience Very courteous, friendly staff. Eager to help in every way possible. Debra Sansone was outstanding in her services along with Elizabeth Brauer. I w Very courteous, friendly staff. Eager to help in every way possible. Debra Sansone was outstanding in her services along with Elizabeth Brauer. I will always recommend this dealership to my family and friends. More
by Chandrakant Patel
Employees Worked With
Debra Sansone, Liz Brauer
November 01, 2014
Buying new SUV Izzy Dechiaro was extremely courteous and personable. Izzy was enthusiastic and knowledgeable and it was pleasure dealing with him as a representative Izzy Dechiaro was extremely courteous and personable. Izzy was enthusiastic and knowledgeable and it was pleasure dealing with him as a representative of Toyota of Morristown. More
by BrendaP
Employees Worked With
Izzy Dechiaro
October 21, 2014
Quick and friendly service. This is the first time I have bought a Toyota, and I was impressed. I was very happy with the professional, friendly, and quick service from Izzy. He This is the first time I have bought a Toyota, and I was impressed. I was very happy with the professional, friendly, and quick service from Izzy. He made buying a new car a painless and an enjoyable experience. More
by roey.nickson
Employees Worked With
Izzy Dechiaro
January 22, 2014
Sincere, honest and a really great staff. We have been using Morristown Toyota for servicing This is our first purchase and hopefully not our last. Overall a good experience. Edward Kolton was terrific, e using Morristown Toyota for servicing This is our first purchase and hopefully not our last. Overall a good experience. Edward Kolton was terrific, explained everything helped with every detail, including insurance company. More
by shim55
Employees Worked With
Edward Kolton
January 11, 2014
My purchase of the certified pre-owned 4Runnier was a very pleasant experience. I had been in contact through emails with Toyota Morristown sales that I was looking for a black pre-owned 4Runner. Withi very pleasant experience. I had been in contact through emails with Toyota Morristown sales that I was looking for a black pre-owned 4Runner. Within a few weeks, I was contacted promptly about a black 2011 that just arrived, which I went to see. The sales and professionalism in which the sale was handled is to be commended. Alvin demonstrated to be a very knowledgeable and charismatic salesman. I did not feel pressured at any time, and I believed I got a very reasonable price. The car was meticulously prepared by the professional technicians, and I am very happy with my car. More
by gjfernan
Employees Worked With
Alvin Delgado
January 11, 2014
Came in for a number of reasons for "older" cars (over 100K), and Andrew was extremely helpful in providing timely service. He went above and beyond by coordinating appointments, making sure re cars (over 100K), and Andrew was extremely helpful in providing timely service. He went above and beyond by coordinating appointments, making sure rental cars were available, and even having "additional" items taken care of (e.g. loose paneling, minor dent in the bumper). Extraordinary service. More
by mothek
Employees Worked With
Andrew
