Toyota of Morristown

The entire experience was really great. I had no intention of purchasing a car that day, i was just looking. The salesperson did not try to pressure me or give me the old" What do I have to do to se intention of purchasing a car that day, i was just looking. The salesperson did not try to pressure me or give me the old" What do I have to do to sell you a car today" routine. He was very knowledgeable and appreciative of mu business. i will be recommending this dealership to all family and friends. More

Third time I've used this dealership. This time, dropped off car for an overnight maintenance item and two repairs. Clearly stated that I had a Toyota extended warranty for additional repairs. Promised wo off car for an overnight maintenance item and two repairs. Clearly stated that I had a Toyota extended warranty for additional repairs. Promised work would be done next day. Next day came and no call. Had to call to find out car was done, but no one could give me a price for work performed. Showed up, told car was done, and began signing work orders to discover the repair work was never touched. When asked, they said they didn't know I had an extendeded warranty. Why didn't they record that information from me when I told them? Why didn't they call to ask me if I wanted to go ahead with the repairs, at which point I would have mentioned, again, I had a warranty? Why would they tell me the work was done when it wasn't? I told them I would be fine with a shuttle ride home as long as the work would be done the next day. "No problem." Next day, I have to call to find out what is going on. They don't have the parts, but they will be in the next day. Ok, but now I'm on day three without a car. Next day comes and, again, I have to call late in the day to find out what is going on. "Parts arrived late. We might have the car ready by 7pm." No thanks, just have it ready by 10am tomorrow (day 5). "No problem." Final day, no call by 10am, but their phone system was down. Since I could not contact them, I got a ride from my wife to the dealership. The car was ready by noon, but no apology from anyone concerning the problems. More

I bought a toyota prius got a very good price and very nice service!! Definitely recommended Mr Swan was very professional and it was a pleasure speaking with him. He was thorough and really seemed to c nice service!! Definitely recommended Mr Swan was very professional and it was a pleasure speaking with him. He was thorough and really seemed to care about what he was doing. Definitely this was a fair and decent place to buy a car. More

My experience at Toyota of Morristown was wonderful. We have purchased cars from them previously and were treated like old friends when we returned to purchase a new Highlander. Dave, Tim and Liz are extre have purchased cars from them previously and were treated like old friends when we returned to purchase a new Highlander. Dave, Tim and Liz are extremely knowlegable, professional, warm and easy to deal with. It was a pleasure. More

I had a great experience at Toyota of Morristown when I purchased my used 2008 Rav 4. The sales team was so easy to work with, and I got a great apr of 2.9%. It was truly the easiest car purchase I have e purchased my used 2008 Rav 4. The sales team was so easy to work with, and I got a great apr of 2.9%. It was truly the easiest car purchase I have ever made and I will continue to purchase all of my vehicles at this dealership. Very female friendly as well, which can be an issue at other dealerships when purchasing a car. Would highly recommend to everyone. More

I was well used to Ridgedale Avenue, but my last two new cars to replace were my Olds 5 years back and then 2 weeks ago, my Pontiac (donated). Because of this/my model choice out of business luck, I passed cars to replace were my Olds 5 years back and then 2 weeks ago, my Pontiac (donated). Because of this/my model choice out of business luck, I passed & gave up on buying another domestic (that may also go away) and researched, decided upon and bought my first Toyota & also first Hybrid, a new Prius. I love it and it works great! Did most thru internet and Jen who hung in with me over weeks/month. Tim and Justo were also nice and helped me finalize and understand all to know with this type of vehicle I found that Toyota sells by far the most of. A very good overall experience, great facilitand people plus three follow up calls (or notes) in the 2 weeks. Yes all is well and I am pleased, so i think they earned and deserve a thanks from me. Treated me well as a woman shopper and also a new customer to both Toyota and their dealership. Bye GM, bought a Toyota with future in mind! Jola A, Monville, NJ. More

Had heard great things from friends about Toyota of Morristown. Bought my last Toyotas Central Jersey down by me, but not pleased with overall. My work brings me up Morristown way, so went in. L Morristown. Bought my last Toyotas Central Jersey down by me, but not pleased with overall. My work brings me up Morristown way, so went in. Loved the full experience. Start to finish John Dockx was the best, true sales gentleman who explained all. Even followed up twice to make sure all still well. Rest of staff, superb. Thanks! RICK A. xxxxxxx, NJ More

Recently bought a 2011 highlander. After doing my research, I stopped in Toyota of Morristown and visited with salesperson Dave. He made the experience relaxed, no pressure. They had the exact vehi research, I stopped in Toyota of Morristown and visited with salesperson Dave. He made the experience relaxed, no pressure. They had the exact vehicle I wanted and he made the numbers work and I was able to take the car home! He also followed up to make sure I was happy. Overall, excellent experience. Love my new car - loved the place! Maria More

We've had a great relationship with this dealer, in particular with Geoff Snyder, the sales represenative. Geoff sold us our used 2008 Prius and we were really very happy with it. Although it had some particular with Geoff Snyder, the sales represenative. Geoff sold us our used 2008 Prius and we were really very happy with it. Although it had some minor discrepancies with respect to the mileage, we really loved the car and enjoyed driving it with no hassles and just the regular maintenance that was required. The issue arose when we had to sell the car due to the increase in the size of our family. We got a great offer from Route 22 Toyota, and took the time to take that offer back to Geoff and Morristown Toyota, as a courtesy to them, since they had sold us our first car and we were happy with their service center. On getting there I spoke with a manager and explained the situation, laying out all the facts. The manager was pretty candid, to his credit, and told me that he would probably not be able to match the price, but would be able to do something on the trade in we had (our 2008 Prius). We waited to speak with Geoff and when we gave him the facts he came back and told us that they couldn't match it and we should go to the Route 22 guys and buy the car...which we did. What I appreciated was the candor- they didn't try to hold us back and told us to get the deal from the other guys. If you're going to Morristown, ask for Geoff Snyder. More

I entered Toyota to lease a car. they´ve asked me to leave a check so that they could do credit application. never heard back for 9 days. then they said I was approved and asked me for an insurance at t leave a check so that they could do credit application. never heard back for 9 days. then they said I was approved and asked me for an insurance at the car before they told me the price. I asked for numbers first and they urged me to come in. they gave me astronomical rates and when I enquired why and attempted to do calculations, they admitted they never checked my credit in the first place. worse, when I said I didn´t want to do business with them anymore they said they did not have my check and I haven´t got it back ever since. More