Toyota of North Austin

Great buying experience Shane Broussard and David Kerr got me into my new vehicle for a great price! My husband and I were looking for a specific vehicle and Shane monitored Shane Broussard and David Kerr got me into my new vehicle for a great price! My husband and I were looking for a specific vehicle and Shane monitored the use car inventory and gave us a call when one came in. You can't beat their customer service. More

Wonderful Shane Broussard provided me with quality service. He was very knowledgeable about the vehicles I purchased. The overall car buying experience was pain Shane Broussard provided me with quality service. He was very knowledgeable about the vehicles I purchased. The overall car buying experience was painless from start to finish. I would definitely recommend Shane and Charles Maund Toyota for your car buying needs. I know I will be back. More

Used Car purchase experience with Charles Maund Toyota I bought & took delivery of a used hyundai elantra 2013 from Charles maund on 21st Dec 2015 and yesterday night (6th jan) the car battery failed. I I bought & took delivery of a used hyundai elantra 2013 from Charles maund on 21st Dec 2015 and yesterday night (6th jan) the car battery failed. It is just 17 days since I took the car and the battery failed. When I bought the car, the online ad in charles maund website said it is covered under 30 days warranty and the snapshot/print out of it is even now available with me. I'm now trying to reach out Mr. Wess newmen in service to check out on the 30 day warranty given. Hope this issue would be well addressed to my satisfaction by charles maund representatives. Will keep you posted on further happenings. More

I'll be back Malia Bingham provided an enjoyable buying experience. The transaction was handled professionally via the Internet. All I had to do was sign the paper Malia Bingham provided an enjoyable buying experience. The transaction was handled professionally via the Internet. All I had to do was sign the papers and drive out the door. Malia went over the various operating systems of the Camry Hybrid, making sure I was satisfied. It's really an oxymoron saying that buying a car was enjoyable, but this really was. More

Excellent sales & customer service, extremely happy I had been in the market for a car for a few days, and I'd been researching several dealerships and manufacturers in the Austin area - especially the I had been in the market for a car for a few days, and I'd been researching several dealerships and manufacturers in the Austin area - especially the reviews on Yelp. That's why I nearly didn't go to Charles Maund Toyota - many of the most recent reviews raked the dealership over the coals for poor sales and service. I'm happy to state that we had an exceptionally pleasant experience purchasing our new Toyota car. All the sales, finance, service and business folks at Charles Maund Toyota were very helpful, friendly, professional, knowledgeable and caring. And most of all, they were committed - committed to helping us get the best car, committed to helping us get the best deal, committed to helping us get the best experience. As a part of our purchase process, we visited other dealerships of other manufacturers too, and compared to the experience we had at Charles Maund Toyota. Honestly, the other dealerships came across as grumpy & misanthropic compared to how wonderful the folks were at Charles Maund Toyota. Where Toyota went out of their way to meet our needs - and more - others (especially Honda) just seemed to want to be rude, uncooperative and difficult. Our primary sales executive - Mark DeArruda - was amazingly friendly, patient, helpful, understanding and caring. And most of all, he was honest, open and genuine. The other sales, finance and business guys - Jon, Shelley and Coronado - were well-informed, helpful and cooperative. All of them worked in concert to help us get exactly what we needed - their philosophy seemed to be "you should never need to look elsewhere because we're the best". And they tried really, really hard to live up to that doctrine. We've always trusted the Toyota brand for the quality of its cars, and if they continue to maintain this exceptionally high quality of customer service in their post-sales car service, I don't see any reason to go to any other dealer or manufacturer for my future car needs. More

Thank you Malia and Charles Maund Toyota! Our buying experience was easy and (relatively) quick for a car dealership. Malia Bingham did a great job addressing all of our questions and concern Our buying experience was easy and (relatively) quick for a car dealership. Malia Bingham did a great job addressing all of our questions and concerns as we made decisions regarding our purchase and Chris Martinez was helpful and responsive during the finance process. We could not be more pleased with our new car. Thanks to you (and Bob Ray) for your help. More