Toyota of Portland

Very unprofessional conduct as I was arriving into the "lions den". It nearly made me want to turn around in the other direction and not attempt to purchase a vehicle. I explained my situation in detail l "lions den". It nearly made me want to turn around in the other direction and not attempt to purchase a vehicle. I explained my situation in detail letting them know what I wanted from them so that I could avoid wasting my time by filling out unnecessary paperwork. My information, however, did Not get heard and I had to sit through a long paperwork session while the salesman typed slowly with one finger only to Be told that I would need to put a ridiculous amount down on my vehicle. I was completely Low-balled on my trade-in because It had a "previous" accident (even though the vehicle was in pristine condition) and when I informed the financial officer, Jason, that I could not put that much down I was pretty much told "oh well then". They did not work with me, they did not listen to what I originally told them, they did not care about their customer. Not to mention the fact that every sales guy was standing in front of the building calling out cars as they drove by like they were pieces of meat. Very unprofessional, very intimidating upon entry and broadway Toyota will never have me as a customer nor anyone that I tell my story to. Vancouver Toyota, on the other hand, will have me for a customer for life. They helped. Broadway did Not. More

Matthew made it easy to search for available vehicles that matched a few key criteria. He was able to provide a test drive expeditiously. His knowledge of the various vehicle components and engine helped that matched a few key criteria. He was able to provide a test drive expeditiously. His knowledge of the various vehicle components and engine helped clarify how to use the vehicle. Leslie's negotiation was direct and comfortable to work with. Both Leslie and Matthew stayed late into the evening, to make the purchase a seamless success, including delivering the vehicle to our residence in person. More

I cannot say enough good things about my experience at Broadway Toyota. My boyfriend and I stopped by the dealership after months of discussing buying a new car. We were immediately greeted by Sayed Hassa Broadway Toyota. My boyfriend and I stopped by the dealership after months of discussing buying a new car. We were immediately greeted by Sayed Hassanein. He was so professional and helpful! He made what was initially a stressful endeavour as easy and as painless as possible. I would definitely recommend working with Sayed to anyone looking to buy a car. In all honesty, everyone I encountered at Broadway Toyota were professional, polite, and kind. I'm SO happy with my new car and with my positive experience!! More

Every experience buying a car has been different. The last two have been great, especially our recent purchase of a 2011 Toyota Highlander. The best part was that there was little pressure to buy and th last two have been great, especially our recent purchase of a 2011 Toyota Highlander. The best part was that there was little pressure to buy and the customer service was great. Very friendly people work there. Even better was we were able to get a good price on the vehicle that we really wanted. More

I was looking for a Scion XB at another dealership. Due to the limited availability, there was only one that met my color and transmission needs, and it was located almost 300 miles away. The dealership I to the limited availability, there was only one that met my color and transmission needs, and it was located almost 300 miles away. The dealership I was working with wanted to drive it the 300 miles or charge me $200 do have it trailered to their dealership. That's when I called Broadway Toyota and talked to Ian Cour. Ian went above and beyond in dealing with the the dealership that had posession of the XB I wanted. Ian had to get the first dealership I worked with to release their hold on the XB I wanted. This involved a lot of phone work. He then arranged for free (to me) transport to Broadway Scion and had it there the next day. He then arranged to have someone watch his kids so he could come in on his day off and complete the transaction personally. I'd like to say thanks to everyone at Broadway Scion who helped and especially to Ian. More

On May 20, I bought a 2011 Prius III from Broadway Toyota. The sales rep who helped me was Max Hanley. Max was friendly, efficient and knowledgeable. He found a Prius III for me in the year, model Toyota. The sales rep who helped me was Max Hanley. Max was friendly, efficient and knowledgeable. He found a Prius III for me in the year, model and color I wanted. It was a very quick and pleasant experience. We also own a 2002 4Runner that we've had serviced at Broadway Toyota for several years and are very happy with the service dept as well. We will not hesitate to recommend Broadway Toyota and staff to our friends and family. Nancy Phillips More

Wade Norris came in on his day off to help me with finding the right vehicle and the right price. I purchased a new Toyota Tacoma pickup and am very happy with my choice at this point. Wade was as h finding the right vehicle and the right price. I purchased a new Toyota Tacoma pickup and am very happy with my choice at this point. Wade was as helpful and friendly as one could ever expect at a car dealership. If he did not know an answer, he was promptly finding the answer for us. I appreciated his efforts and honesty. More

We had a great experience at the Broadway Toyota Scion dealership. We worked with Matthew, who was a newer employee, but was very honest and open with us about the dealership. If there was something he dealership. We worked with Matthew, who was a newer employee, but was very honest and open with us about the dealership. If there was something he didn't know, he would admit it and find out the answer for us, which I respect. We bought a used vehicle and honestly ended up spending more than we were planning to, but I believe we have a great vehicle. Highly recommended. More

This dealership is amazing, i was having a very bad experience with another dealership in the metro area and was searching for other options. Broadway Toyotas staff helped me get into the car i wanted experience with another dealership in the metro area and was searching for other options. Broadway Toyotas staff helped me get into the car i wanted for the price i wanted even dropped the price just under 1000$ to help me. When i was getting ready to be done with the other dealership they told me we had a contract that wouldnt allow me out, i then called toyota and told them about my situation. The staff were the most friendly I've actually delt with while looking at cars and took the time to help me go over every inch of the contract to find a way out. And when i did, i dropped off the other car and Broadway toyota picked me up over 30 miles away, and when i arrived they had my car ready and waiting with a full tank of gas in it. I really couldn't have had a better experience with this dealership. If your looking to buy used or new, trust me and the other reveiews and buy from them. More

I had the pleasure of meeting matthew about one month ago I had the pleasure of meeting matthew about one month ago at your dealership. Right away he made me feel at home. I am one of those people who ju I had the pleasure of meeting matthew about one month ago at your dealership. Right away he made me feel at home. I am one of those people who judges others on first impressions. The biggest fear I had was dealing with the quote "car salesman". Matthew in the best sence, was not a "salesman", but a people person, and thats what sold me. He spent the first day with me for hours, test driving, answering questions, checking my options for financing etc. I left that day feeling good about my options, having narrowed it down to two different vehicles. In the next week and a half Matthew continuely checked up on me. Either through e-mail, and text, even calling me on his day off too schedule our upcoming appointment. My second day visiting the car lot was a breeze. I was greeted with a hand shake, and immediately was taken by Matthew to test drive the last two vehicles. My girlfriend and I have 4 kids rangeing from 3 to 14. Matthew being a father himself understood the dynamics of safety, and his true understanding and knowledge on this issue is why I chose the vehicle I did. His friendliness is above any "car salesman" I have ever met, and his customer service was spot on with meeting my needs as well as my family's. Thanks again Ryan C'de Baca More