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Toyota of Richardson
Richardson, TX
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,586 reviews
January 09, 2019
Excellent service I had my first Toyota RV4 service at Toyota of Richardsone My appointment was at 3 pm They took my car at 3 pm The Technician explained what he t I had my first Toyota RV4 service at Toyota of Richardsone My appointment was at 3 pm They took my car at 3 pm The Technician explained what he tries to do at first service and showed me where I can sit Very polite employee with smile and greeting Excellent service More
by Susan Gh
Employees Worked With
Jeremi Chapman
January 09, 2019
Good experience good service,just pay attention to any extra charges that could be added to the car price. Manager and sales person were helpful,listen to my quest good service,just pay attention to any extra charges that could be added to the car price. Manager and sales person were helpful,listen to my questions and concerns and did a good job to earn my business More
by Mariel2013!
Employees Worked With
Nathan
January 08, 2019
Excellent They were very informative and helpful in the buying process! We were able to test drive and finance in a timely manner. Great experience and I love m They were very informative and helpful in the buying process! We were able to test drive and finance in a timely manner. Great experience and I love my new car! More
by Cbgallardo
Employees Worked With
Khalid, Yousef
January 07, 2019
Scheduled maintenance routine and more.all All staff responsive and knowledgeable. Received thorough answers to my questions about some body maintenance and suggestions were reasonable. Neigh All staff responsive and knowledgeable. Received thorough answers to my questions about some body maintenance and suggestions were reasonable. Neighbors are long time customers and like the dealership as well. More
by Steve49
Employees Worked With
January 06, 2019
Best Toyota Dealership This was our second purchase from the Toyota of Richardson dealership in last couple years, and We’re highly recommending to do a business in this lo This was our second purchase from the Toyota of Richardson dealership in last couple years, and We’re highly recommending to do a business in this location. The Sales Manager and the Sales Representative who helped us during the purchase were very professional, with very high customer service skills , polite and both of them were trying to help us with their best knowledge of how to satisfy the customer needs. More
by Alex1
Employees Worked With
Mark Anderson
January 05, 2019
Friendly. Helpful. Great customer service Willing to do what needs to be done for consumer. Great shopping experience with them. Will go back and send others there...very organized and comunic Willing to do what needs to be done for consumer. Great shopping experience with them. Will go back and send others there...very organized and comunicate well with each other co workers More
by Marie543
Employees Worked With
Juan Fernandez, Jeff Grettner
January 04, 2019
First visit. Very long day with appt. My. First visit. I scheduled a 10am appointment and did not get away until almost 4pm. I will have to remember not to schedule service on a Friday a My. First visit. I scheduled a 10am appointment and did not get away until almost 4pm. I will have to remember not to schedule service on a Friday as that is one of their busiest days. The service techs were knowledgeable and courteous and kept me posted on progress of the work performed. More
by Pops&loaded11
Employees Worked With
Rodrigo Rodriquez
January 02, 2019
Excellent The service here was impressive. I was treated like family and I felt right at home from the moment I set foot in the door. I would definitely recomme The service here was impressive. I was treated like family and I felt right at home from the moment I set foot in the door. I would definitely recommend this dealership. More
by Christy123
Employees Worked With
William and Chris, Sean Russell
December 30, 2018
Great deal and easy to work with The sales process was very good and I never felt any pressure. I think I got an excellent deal on my new car and good value for my trade in. I have be The sales process was very good and I never felt any pressure. I think I got an excellent deal on my new car and good value for my trade in. I have been a Toyota of Richardson customer for 12 years and are excellent at customer service. More
by Bbarlow00
December 29, 2018
Excellent! Todd and the team really did an excellent job. Todd Owen, Brian and Mufutafa. I will recommend this dealership to anyone I know they need to buy a ca Todd and the team really did an excellent job. Todd Owen, Brian and Mufutafa. I will recommend this dealership to anyone I know they need to buy a car. Thank you l'm loving my new car. More
by Oluwakemi22
Employees Worked With
Todd Owen, Brian and Mufutafa
