Toyota of Richardson

Best Experience Ever Randy Penn sold us our new Highlander. The whole process was the best experience we ever had in purchasing a vehicle. He worked hard to find us exac Randy Penn sold us our new Highlander. The whole process was the best experience we ever had in purchasing a vehicle. He worked hard to find us exactly what we wanted. More

Great Service! I am leasing a 2016 RAV. I have taken it in for service as suggested, and the staff at the Service Department has been wonderful. I got my car back af I am leasing a 2016 RAV. I have taken it in for service as suggested, and the staff at the Service Department has been wonderful. I got my car back after service and it looked brand new! My first Toyota won't be my last! More

great experience Our 11th new Toyota since 2002 went smooth.....we will continue to give Miguel first shot at our business as we trade often. Thanks Miguel Our 11th new Toyota since 2002 went smooth.....we will continue to give Miguel first shot at our business as we trade often. Thanks Miguel More

Great work! James Holliman (Service Director) and Alan Bostley (Sr. Service Advisor) as well as the entire service dealership have gone above and beyond the call James Holliman (Service Director) and Alan Bostley (Sr. Service Advisor) as well as the entire service dealership have gone above and beyond the call of duty once again. If there is an error, they will own up to it and fix it. During my service this past week, they fixed an oil leak from the oil drain pan, changed the oil, did a complimentary 21 point inspection and refinished my headlights; all done exceptionally well and they answered all my questions and provided pertinent information as not to get the headlights wet for 48 hours. Their entire staff are all friendly and approachable if you have any questions and / or concerns about anything with your auto or truck... Great work everyone!!!! By the way... I've been a customer of theirs for almost 30 years and pretty much the same staff is in place. That right there should tell you how well Glen Barnett, James Holliman and the Toyota Corporation treat their employees; of which has a direct correlation on how well they treat their customers. I've found them to be ethical and honest in all of their dealings with me over the time I've been a customer with them. More

Very professional and positive !! Very professional and positive experience. They are with the customer through good and bad times. Completely satisfied with the experience about used Very professional and positive experience. They are with the customer through good and bad times. Completely satisfied with the experience about used car deal. Signed a contract on a condition. Took the car to inspection and after inspection returned the car after 5 days. No questions asked and they did not even took a penny from me till the inspection results were out. Thank you Jeff and Aron !! More

Good place to patronize I was trilled at their customer service and reception expecially Adam Flores the fantastic guy, he really amazed me with his friendly smile and guidan I was trilled at their customer service and reception expecially Adam Flores the fantastic guy, he really amazed me with his friendly smile and guidance through my decision making and he made sure I got a good deal. More

great at greeting and explanation of work done and delivery Waiting room is pleasant. They offer refreshments and a ride if you want to leave car. Friendly place. Great at greeting, like they are happy you chos Waiting room is pleasant. They offer refreshments and a ride if you want to leave car. Friendly place. Great at greeting, like they are happy you chose their dealership, and explanation of work done and delivery More

Informative and seemless buying process Adam Flores helped me find the perfect car, and trade in my old on. I told him exactly what I was looking for and he thoroughly checked the inventory Adam Flores helped me find the perfect car, and trade in my old on. I told him exactly what I was looking for and he thoroughly checked the inventory to make sure I got whatever I wanted. He keep me informed every step of the way. Customer service was top notch!! More

Easy to work with Called over the phone about a Prius with a trade in. They quoted a fair price, went to dealership and honored, no problem with the deal. Called over the phone about a Prius with a trade in. They quoted a fair price, went to dealership and honored, no problem with the deal. More