
Toyota of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Toyota of Richardson Service Department was disappointing I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and almost non-existent. More
Used car lot is a chop shop BEWARE of these SCAM ARTISTS!!! My wife and I bought a 2016 Toyota Yaris from Toyota of Richardson’s used car lot. Several weeks later, the left side BEWARE of these SCAM ARTISTS!!! My wife and I bought a 2016 Toyota Yaris from Toyota of Richardson’s used car lot. Several weeks later, the left side of the bumper kept popping out. I took it to the Toyota dealership in Denton, and they said they would have to replace the bumper. When they removed the bumper, they discovered the underlying frame was smashed in from a previous car accident. When my wife contacted Toyota of Richardson their response was, “are you sure the other dealership isn’t trying to just sell you a new car?” They told my wife to bring the car up to their dealership the next day. Instead of simply fixing the damage to the rear end of the car, they decided to add insult to injury by offering to buy the car back from us for $2000 less than what we payed for it less than a month ago, and sell us another car they had on their lot, that was essentially the exact same car but with more miles, for almost a thousand dollars more than we payed for the original one. Obviously not wanting to get screwed again, I told them that wouldn’t work, but they told me that was all they were willing to do. I found reviews from some of their other customers that have also been sold cars with previous accident damage that wasn’t disclosed. Even one of my wife’s co-workers said he had purchased a used car from this dealership, only to find out later that the car had been in an accident and one of the doors had to be replaced. Most of the used cars they sell are bought from rental companies or purchased from an auction. None of this is ever disclosed to consumers neither. Needless to say, this place is nothing but a chop shop car lot on par with something you’d find on Harry Hines, or in Oak Cliff. These people are nothing but sewer xxxx. In fact, I’ve scraped bacteria ridden fecal matter of the sides of toilets in a truck stop that I worked at that had more meaning and purpose in life than these low life swindlers. More
Absolutely great customer service. This was my first time buying a car while having to finance it. Understandably, it was a very stressful event for us being that our prior vehicle had This was my first time buying a car while having to finance it. Understandably, it was a very stressful event for us being that our prior vehicle had just broken down on us. Adam, our salesperson, along with the finance team, made this a wonderful experience. We felt very cared for and that each detail that mattered to us also mattered? to them. Everyone went above and beyond for us. We are very grateful that such a stressful event was made so much easier all thanks to your team at Toyota of Richardson. Adam Flores has a big heart, is very caring, and we are definitely going to buy from him again in the future. More
Excellent Their Internet Sales listed a 2017 RAV4 XLE at an amazingly low price that got me to their dealership and buying that car!! Joe Zambardino was truly e Their Internet Sales listed a 2017 RAV4 XLE at an amazingly low price that got me to their dealership and buying that car!! Joe Zambardino was truly exceptional. More
Excellent Service Department The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my d The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my dealings with them. The Service Director, James Holloman and his son Vance are very professional, knowledgeable, and helpful in every way. I highly recommend them to anyone who is thinking about taking your car to R.T. for service! More
GREAT EXPERIENCE A friend recommended we visit Toyota of Richardson, knowing that we were interested in purchasing a new vehicle. He highly recommended we contact Bru A friend recommended we visit Toyota of Richardson, knowing that we were interested in purchasing a new vehicle. He highly recommended we contact Bruce Donnelly, who had been his salesman. We called and made an appointment with Bruce, and were not disappointed. Bruce literally spent most of his day with us, comparing vehicles and test driving. I have never had such a pleasant experience at a car dealership. We were introduced to the sales manager, the service manager, and the manager of the finance department. I purchased a Toyota Tundra 1794 that same day. Everyone was so courteous and pleasant. I am a die-hard Toyota fan. This is the fourth Toyota vehicle I have purchased. Toyota of Richardson is now MY dealership. They match the quality of the Toyota brand. I not only highly recommend them, I will purchase from them again! More
Toyota Tundra success! We spent a week looking from Abilene to Dallas for a pre-owned Tundra with low miles. The last place to look in the metro area was Richardson Toyota. We spent a week looking from Abilene to Dallas for a pre-owned Tundra with low miles. The last place to look in the metro area was Richardson Toyota. From the time we met Adam until we drove away in our new truck, the experience was almost perfect. We found the exact vehicle we were looking for, at a great price, and with a fair trade-in value for our old Tundra. More
They made it so easy! I had been to another dealership earlier in the day and walked away after feeling taken advantage of. Chris heard my concerns, was friendly and made t I had been to another dealership earlier in the day and walked away after feeling taken advantage of. Chris heard my concerns, was friendly and made the process easy. Khalid is financing was quick and made that process stress free. Go to Toyota of Richardson if you want to be treated like a person and not a sale. More
Awesome! Our sales representative, Joe Z, was awesome! We had purchased a car three years ago and he remembered us right away. He worked with us to get the ri Our sales representative, Joe Z, was awesome! We had purchased a car three years ago and he remembered us right away. He worked with us to get the right truck at the right price. More
Toyota of Richardson is the best! Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. More