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Toyota of Richardson

Richardson, TX

4.8
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,586 reviews

May 31, 2017

Toyota of Richardson Service Department was disappointing I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Schuster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Grogean, James Holloman
May 26, 2017

Used car lot is a chop shop BEWARE of these SCAM ARTISTS!!! My wife and I bought a 2016 Toyota Yaris from Toyota of Richardson’s used car lot. Several weeks later, the left side More

by Taylor White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Flores
May 26, 2017

Absolutely great customer service. This was my first time buying a car while having to finance it. Understandably, it was a very stressful event for us being that our prior vehicle had More

by Pri Lovell-Stains
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vaughn, Adam Flores
May 30, 2017 -

Toyota of Richardson responded

Pri, We are glad we could make your experience a great one! We make customer service our #1 priority! Thanks for choosing us! Come back and see us again soon.

May 23, 2017

Excellent Their Internet Sales listed a 2017 RAV4 XLE at an amazingly low price that got me to their dealership and buying that car!! Joe Zambardino was truly e More

by Rav4sou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Zambardino
May 24, 2017 -

Toyota of Richardson responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

May 20, 2017

Excellent Service Department The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my d More

by Oldguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Holloman was my sercive tech and has just returned to the department. He is very knowlegeable as far as auto mechanics are concerned. Always pleasurable to work with!, James Holloman
May 22, 2017 -

Toyota of Richardson responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the service of your car! We are glad our staff took such great care of you! We appreciate your business, come back and see us again soon!

May 17, 2017

GREAT EXPERIENCE A friend recommended we visit Toyota of Richardson, knowing that we were interested in purchasing a new vehicle. He highly recommended we contact Bru More

by ponder1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Merriman, Josh Akridge, Bruce Donnelly
May 18, 2017 -

Toyota of Richardson responded

Ponder1953, Thank you for your review. I am glad Bruce made your visit with us fantastic. Here at Toyota of Richardson, we strive to make long-lasting relationships and we appreciate your business! Thank you for business, come and see us again soon!

May 14, 2017

Toyota Tundra success! We spent a week looking from Abilene to Dallas for a pre-owned Tundra with low miles. The last place to look in the metro area was Richardson Toyota. More

by Happy Tundra Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Flores
May 12, 2017

They made it so easy! I had been to another dealership earlier in the day and walked away after feeling taken advantage of. Chris heard my concerns, was friendly and made t More

by E.J.Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Flores
May 12, 2017

Awesome! Our sales representative, Joe Z, was awesome! We had purchased a car three years ago and he remembered us right away. He worked with us to get the ri More

by Andrea1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Bostley , Joe Zambardino, Chase Vaughn
May 07, 2017

Toyota of Richardson is the best! Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. More

by Jsboid611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safayet Ahmed
May 16, 2017 -

Toyota of Richardson responded

Thank your for the high marks! We're very proud of Safayet and the rest of our service team for their hard work and dedication to providing top-level customer service. We're always delighted to get feedback like this to let us know our team is right on track! We appreciate the review, and thank you for choosing Toyota of Richardson!

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