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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,421 Reviews

1,421 Reviews of Toyota of Richardson - Service Center

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October 26, 2019

Upfront with service needed and competitive in cost estimate I have owned three Toyota vehicles in the last 12 years. Toyota dealership has always been competitive in their cost when buying the vehicle as well a More

by Gerald Ware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 24, 2019

5000 mile service Quick, efficientprifession, clean areas, excellent shuttle service, warm chocolate cookies while waited, the ladies at checkout were pleasant and effi More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Moran, service
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 23, 2019

Excellent service I recommend Toyota Richardson for all your services and needs. People are friendly and helpful. I do advice to set an appointment for all the services More

by Jchang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Moran and E Dever
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 23, 2019

Just great! Punctual, efficient, comfortable waiting areas. Appointments are scheduled and kept in a timely manner. Waiting rooms and an office type area are av More

by Just getting on w/ it!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 22, 2019

Review Great service, nice staff. I’m satisfied with how my car turned out and they were resourceful in making the client feel taken care of. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 20, 2019

Fast, courteous and reliable Schedule service makes it fast and shuttle is very convenient they addressed all of my concerns, been buying and servicing my cars here for almost ten More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 20, 2019

Excellent Lee gives me a detailed update on the car. Lee also tells me exactly when the car will be ready and also gets me on the shuttle in a timely manner if More

by Aosibamowo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 19, 2019

David Walc Was greeted by a team member who was very patient with me. I did not have an appointment and they were still helpful. David Walc came and checked on m More

by David137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walc , Brad Clark
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 17, 2019

Satisfied There was a tire sensor issue. Lee explained the issue clearly and succinctly. I am very happy with the workmanship but not necessarily the price. I More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 15, 2019

My first trip to your service center The service was shorter than I had expected, was prepared to wait a while. The folk I encountered were good, everyone greeted me/us, noticed others. S More

by Milt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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