Terry Torbet
Terry Torbet at Toyota of Richardson
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Terry Torbet

Fleet Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
37 Reviews

Dealership Experience

21 yrs

Industry Experience

21 yrs

4.9

37 Reviews

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37 Reviews of Terry Torbet

April 01, 2024

Dealership Rating
Employee Rating

They don’t get any better than Richardson Toyota Service department is outstanding .Truck is always serviced with care and excellent customer service. More

by Streetglide60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 13, 2024

Dealership Rating
Employee Rating

I am a returning buyer of three Highlanders and well satisfied with all phases of business from the sales department all the way to the service department. And I pass this along to anyone inquiring abou More

by Eddymullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Ben Boyd , Brandon Phillips

Mar 13, 2024

Toyota of Richardson responded

Thank you so much for the review, Eddy! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 31, 2023

Dealership Rating
Employee Rating

Always had great service at Toyota of Richardson! ! Lee Schuster is a great guy to deal with! More

by cindyhitt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Syed Ali

Nov 01, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 08, 2023

Dealership Rating
Employee Rating

Thank you very much! Very professional team and service advisor, parts and sales as well More

by Sonny Abramyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Waleed Khan, Dexter Tchen, Ben Boyd, Herouy Makonnen, Ted Luu , Service advisor Bennito Nehero

Oct 09, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 26, 2023

Dealership Rating
Employee Rating

Lee Schuster always doing outstanding honest professional service in helping us to service all our vehicles. He been helping our family with all our service needs for Toyota Camry and 3 Toyota corolla for ma More

by Pavel F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Toyota of Richardson responded

Thank you. We're pleased to hear that our team member, Lee, left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 08, 2023

Dealership Rating
Employee Rating

Lee was great to work with, very nice and professional! It was a pleasant experience! More

by JNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jul 10, 2023

Toyota of Richardson responded

I am glad to hear our team member, Lee, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

June 21, 2023

Dealership Rating
Employee Rating

Lee Schuster is the main reason I continue to use the Toyota of Richardson dealership. More

by hh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2023

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member, Lee, continues to leave you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

May 29, 2021

Dealership Rating
Employee Rating

Terry is a top notch guy we have bought several vehicles from him for our company, he always makes it straight forward and easy. Would recommend speaking with him for any Toyota you may need. More

by DrewJohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 31, 2021

Toyota of Richardson responded

I'm happy to hear it, Drew! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jonathan Glasscock, Customer Loyalty Director

August 31, 2020

Dealership Rating
Employee Rating

Amazing experience! My buying and service experience at Toyota of Richardson was like no other I’ve ever been too. Keep up the good work! More

by B.Ryan45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody Tunstall , Brandi Binkley, Sean Russell

Sep 01, 2020

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

June 16, 2020

Dealership Rating
Employee Rating

Have worked with Terry for 10 years. I wouldn't trust anyone else in this business. He's the best and this is my 4th vehicle with him. I make one call, and Terry knows exactly what I need and want and More

by MLair
Recommend Dealer
Yes
Jun 16, 2020

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager

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