Toyota of Richardson - Service Center

Impeccable Maintenance Service Very friendly environment with great service professionalism. It was quick and done without and hiccups. Can only recommend people to have their cars Very friendly environment with great service professionalism. It was quick and done without and hiccups. Can only recommend people to have their cars maintained by them. More

Bad news Good service I took my 2006 4Runner in for a whining nose from the rear end. After an expensive repair of the rear bearings I was ready to pick up the 4Runner. I took my 2006 4Runner in for a whining nose from the rear end. After an expensive repair of the rear bearings I was ready to pick up the 4Runner. The service rep took it for one more test drive. There was still noise. Now it was The differential. More big bucks. Part way through this process I checked on trading the 4Runner as is. The service department and used car department worked well together to lay out the options. I decided to repair the 4 runner. The service department and used car department provided excellent communication throughout the process. They helped out by minimizing costs where they could. They complete repairs in the time frame and price range that they quoted. More

Excellent Service Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. More

Went in for oil change and got excellent service. Thomas (my service advisor) took care to inform me of what was needed today. Had an oil change, tire rotation and over all check of my car. Had a fre Thomas (my service advisor) took care to inform me of what was needed today. Had an oil change, tire rotation and over all check of my car. Had a free air conditioning check up. My car is ready for summer. Very friendly staff and clean facility. Will return there for service in the future. More

Great customer service and detailed work! Amazing customer service and they got the job done! They helped me troubleshoot to figure out noises and failures in my car, followed up to my phone c Amazing customer service and they got the job done! They helped me troubleshoot to figure out noises and failures in my car, followed up to my phone calls and explained what needed to be done.. A huge thanks to both Mitch and Raymond!!! .This dealership cares about its customers and that's #1 in my book! More

Excellent service experience I am extremely satisfied with every aspect of my service experience at Toyota of Richardson! I was able to get a service time that worked for me! Eve I am extremely satisfied with every aspect of my service experience at Toyota of Richardson! I was able to get a service time that worked for me! Everyone was so nice and friendly. Even with so many cars to service, the wait time of about an hour, was highly acceptable! I would highly recommend Toyota of Richardson for servicing your vehicle! More

Came in because the wrench light came on Work was done in a timely manner. Everything was done just fine. I really like this dealership. The people are very friendly and accommodating. I’m Work was done in a timely manner. Everything was done just fine. I really like this dealership. The people are very friendly and accommodating. I’m getting tired of writing this review. I don’t have 25 words to say. More

Great service oriented dealer I haven't had a bad experience at Toyota of Richardson and appreciate the attention to detail and working with Thomas Pablo each visit. The vehicle i I haven't had a bad experience at Toyota of Richardson and appreciate the attention to detail and working with Thomas Pablo each visit. The vehicle is ready when promised and I can plan around the service schedule. The dealership is convenient all the way around. More

Lee gives superior service -TOR Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mil Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mile from my house but have been driving to TOR for 29 years and continue to share with my friends that TOR is the BEST service department in Dallas. Previously, I was a Sewell Cadillac customer! I miss Alan Bostley! The ladies in the check out area are superior — they go above and beyond. They are friendly, professional and willing to go above and beyond. More

2006 4Runner still going They were honest about what needed to be done and what didn’t. If you want 300k+ miles out of a Toyota, I would recommend Toyota of Richardson. I Ho They were honest about what needed to be done and what didn’t. If you want 300k+ miles out of a Toyota, I would recommend Toyota of Richardson. I Hope to get another 150k miles out of my 4Runner. More