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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,422 Reviews

1,422 Reviews of Toyota of Richardson - Service Center

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January 01, 2020

Love working with Lee Schuster in Service Dept. Lee is very honest and friendly and trustworthy. I highly recommend Toyota of Richardson for your service needs. More

by ctexaz
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

Professional, courteous service.Point of entry and Professional, courteous service. Point of entry and getting started is the only issue I faced. Rest was smooth. Oh yes, the coffee is good. Thank More

by MKPLANO
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 23, 2019

A service department that’s worth a long relationship. They remember you and know your concerns. We have used them for more than twenty five years. More

by sepool
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

December 21, 2019

Staff and Management Team was Outstanding , Fast Service, They did a very Nice Job, Thank You All, Happy Safe Holidays to Everyone at Toyota Of Richardson! More

by scotttieu
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Dec 24, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

December 19, 2019

5000 mile service Toyota of Richardson and the service advisor, Leslie, did a great job explaining the service details both before and after. Answered my questions ful More

by wayne.thompson2123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Alvidrez
Dec 23, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

December 19, 2019

My service adviser took great care of me. The work was excellent as usual. The wait time was less than my service adviser had told me to expect. More

by patjones01
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

December 17, 2019

Great service, great accommodations while waiting and such a pleasant professional staff. Great dealership for service. I will always bring my Prius here for service! More

by Prius
Recommend Dealer
Yes
Employees Worked With
Leslie Alvidrez - personable, competent, caring
Dec 19, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

December 12, 2019

Great exceptional services by Terry Torbet and Brandon Phillips. They my best approach to get exceptional suggestions to keep our cars in great sense. Thanks Brandon and Terry. More

by yourrafi
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

December 10, 2019

Completed my oil change in a timely amount of time. There was also had a shuttle to get to and from work while service occured More

by bnolen1130
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 11, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

December 09, 2019

When I go home feel happy, good service. And I am very satisfied, donuts, coffee, water...oh yaa wifi save my data during time maintenance my truck. Thank again. More

by Hoanguyen
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Rodrigo Carone with good service, I want come back see you again. And give you 5 star.
Dec 11, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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