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Toyota of Rockwall

Rockwall, TX

4.6
7,230 Reviews
Toyota of Rockwall is proud to be the world’s first LEED Gold-certified dealership by the USGBC. Recognized in Living Magazine as the Best Dealership for 12 years in a row, we’ve built our reputation in this lakeside community on sustainability, integrity, and service that feels like family. As a family-owned, faith-driven dealership, we focus on building relationships, not just transactions. Guests from Rockwall, Rowlett, Royse City, Fate, Garland, Heath, Mesquite, Forney, Terrell, Greenville, Lavon, and Dallas choose us for transparent pricing, a wide selection of new Toyotas and Toyota Certified Used Vehicles, and a no-pressure buying process designed to make car shopping simple and stress-free. Our service department provides expert care with Toyota-trained technicians and genuine Toyota parts, helping keep your vehicle performing at its best. Beyond sales and service, we’re deeply committed to the community, supporting local schools, nonprofits, and organizations that strengthen North Texas. At Toyota of Rockwall, our mission is to deliver a luxury-level experience at an affordable price, with values that guide everything we do. Come see why so many of your neighbors trust us as their dealership of choice.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 7,230 reviews

June 07, 2021

The service was not completed. They stated a 3/4 of a tank was needed. No explanation of why not communicated. I have purchased 5 vehicles from Toyota - Rockwall since 2008. Most likely will not purch More

by m_hudson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mick Schott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
Jun 25, 2021 -

Toyota of Rockwall responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 07, 2021

Paul Greene did a great job showing me just the right vehicles. James in finance helped find me the lowest rate. Overall great buying experience. More

by tina.young54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Paul Greene, James Adams
Jun 07, 2021 -

Toyota of Rockwall responded

Congratulations on your new vehicle, Tina! We are so glad that Paul, James, and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 07, 2021

Very good work! I took over and dropped off and it was done in the same day. Service called it and was washed and ready to go. More

by radman-ck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
Jun 07, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 05, 2021

For a basic OIL change, the time required was way too long. The shop had no lines for it to take over one hour. Other customers appeared to be experiencing the same iritation for basic service. More

by markwade.tx
Recommend Dealer
Yes
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Toyota of Rockwall responded

Mark, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 05, 2021

They give excellent service. Danny was very nice. He fixed my problem. It was concerning Entune. We have now purchased 2 vehicles from them. Thanks! More

by cpbriscoe9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 06, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Danny and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2021

This is my second cars just over two months period. Glenn was great care of us . He was telling us the the way is this .Toyota of Rockwall is very friendly and great service. More

by nguyen988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Glenn met your expectations. Thank you again for choosing Toyota of Rockwall again! We look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

In an environment where most places want to recommend services that are not necessary, it’s nice to trust a dealership that doesn’t believe in that. I bought my truck at a different dealer but get consta More

by Frank Suniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Toyota of Rockwall responded

Thank you, Frank, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mick has consistently delivered such an excellent experience. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

Josef Casares was awesome. I have bought vehicles several times from Toyota, All prior purchases the salesman could not answer any questions. Josef answered all. More

by jdsoard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Casares
Jun 03, 2021 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that Josef had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Toyota of Rockwall!

June 02, 2021

Glenn and Karissa took great care of us and made sure the process was smooth and easy. Everyone else we encountered, greeted us with a smile and made sure we were taken care of. I did purchase a new Toyota More

by tommyhall1414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown, Karissa Gutierrez
Jun 02, 2021 -

Toyota of Rockwall responded

We are very happy to hear that Karissa and Glenn provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new Tundra.

June 02, 2021

Always great, honest, friendly service. I bought my vehicle here used and I have it serviced twice now. All of my experiences have been excellent. More

by DEREKRAYHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Delavega
Jun 02, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us this great review, Derek. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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