Toyota of Rockwall - Service Center

Excellent service! I highly recommend Toyota of Rockwall! I was pleased with the attention I received frim Eric (he was great), the quality of the service and the quick I highly recommend Toyota of Rockwall! I was pleased with the attention I received frim Eric (he was great), the quality of the service and the quick turn around! Wonderful dealership. More

"Good To Go Service" All work was performed per customer request, in fact work was completed way faster than expected: I saw "my car" sitting in the parking lot for a long All work was performed per customer request, in fact work was completed way faster than expected: I saw "my car" sitting in the parking lot for a long time and thought they haven't touched it yet? Turns out that was NOT my car and soon as I got over that: Kyle found me and said you're ready! More

As always, great service! As usual, the dealership service center and specifically Juston Hogue, performed outstanding manner. On schedule and completed what I needed done. J As usual, the dealership service center and specifically Juston Hogue, performed outstanding manner. On schedule and completed what I needed done. Juston is polite, quick to execute and does a good job. He is repeatedly dependable. I recommend him and the dealership service department highly. More

Great Took my Toyota Highlander in for 35000 mileage Service. Kyle is my service guy. I always get great customer service. Service is always Fast and friend Took my Toyota Highlander in for 35000 mileage Service. Kyle is my service guy. I always get great customer service. Service is always Fast and friendly. Dealership is always clean. More

10,000 mile service Great job. I made a specific appointment, because of my distance from the dealer. My 10,000 service was completed in less than 45 minutes.... includ Great job. I made a specific appointment, because of my distance from the dealer. My 10,000 service was completed in less than 45 minutes.... including a wash/vacuum . Thanks so much! More

Very disappointed long term customer We had used Toyota of Rockwall for the repairs and maintenance of my SUV for years and had spent literally thousands of dollars with them. They had in We had used Toyota of Rockwall for the repairs and maintenance of my SUV for years and had spent literally thousands of dollars with them. They had installed a new water pump and it failed at far less than half the expected life. They refused to make any effort to stand behind their work or even suggest that they cared or valued our repeated business. I spoke with the service manager and he was simply disinterested and uncaring. I didn't expect that from Toyota of Rockwall. I wasn't asking for a free water pump or service, but wanted to know they valued the relationship and would make some effort to partner wit us to make it right. He was dismissive, short and all but rude. We have not been back. Before leaving any reviews, I left three messages for the dealership manager to please contact me. I never received a call. I believed Toyota of Rickwall was better than this. More

Fast and Complete Almost lost getting here but it was worth the trip to go where I bought my used car. My first trip back in almost 1 year. Almost lost getting here but it was worth the trip to go where I bought my used car. My first trip back in almost 1 year. More

Excellant service, keep it up! Service was great, as always. Friendly staff, quality service, I really appreciate it. What about the product itself though? My 2012 Camry SE has had Service was great, as always. Friendly staff, quality service, I really appreciate it. What about the product itself though? My 2012 Camry SE has had a recall issue, which was resolved, and now my "door lock assembly" had to be replaced. Not used this out of a Toyota product. More

Scheduled maintenance My scheduled service interval was due and I had an emergency that I had to attend to. I explained my circumstances to the maintenance supervisor and My scheduled service interval was due and I had an emergency that I had to attend to. I explained my circumstances to the maintenance supervisor and she immediately worked my car in. I was in and out in under an hour. Super customer service that truly cares about people. More

Outstanding Scheduled Maintenance Arrived a few minutes late and Carl David immediately took my Tundra in for routine maintenance. Carl is a dynamic professional and had me back on the Arrived a few minutes late and Carl David immediately took my Tundra in for routine maintenance. Carl is a dynamic professional and had me back on the road in record time! More