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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
686 Reviews

686 Reviews of Toyota of Santa Fe - Service Center

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November 15, 2021

Brian was extremely helpful. The service took two hours. He made sure to check my service plan and that I got the best deal. he was very thorough and amenable. He is really excellent. He cared about cleanli More

by meganelizabethlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Nov 15, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Brian. You’re right, Brian is always giving his best. We’ll be sure to share your praises with him.

November 12, 2021

Brian in service is GREAT!!!!Brian in service is GREAT!!!! Brian in service is GREAT!!!! More

by rhenson303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
November 12, 2021

Adrian is great. So is the new service video. State of the art. thanks, Steve More

by srdunn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

My car is a 2004 Lexus. Toyota has been servicing it for 16 years and it is still in excellent shape. They tell me it should last until it’s 25! All down to good service. More

by Anniewood92745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the name of the mechanic who worked on my car but he did a very good job.
November 10, 2021

First time visit to the quick service department. Quick and easy and nice option instead of going to the full service department. Eric was nice to work with and didn't try to upsell me on services I didn' More

by minijpstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

Dealership took excellent care of all the services my vehicle required. The service was done promptly and efficiently. More

by Mchinojos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

Brian went out of his way to help me and that made the experience really good. Excellent advice and support. I was delighted. More

by Kavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
November 10, 2021

I had a problem with rat damage in the engine, particularly hoses and wiring. They took it on and worked through the day to get it all fixed. More

by RWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra
November 06, 2021

Excellent service. Appointment on time. Work completed quickly. Service people courteous, comfortable waiting room. Thank you More

by Martha Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente Harza
Nov 08, 2021 -

Toyota of Santa Fe responded

Thank you Martha for the review, I'm really glad to hear that our team did an excellent Job helping you.

November 05, 2021

Very quick and courteous service. They never make you wait very long to finish up. They always explain what they did and when your next service is due. More

by furgoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Toyota of Santa Fe responded

I so appreciate you taking the time to share your experience at Toyota of Santa Fe. We realize your time is valuable so we make every effort to accommodate your schedule, that's why I cant thank you enough for your kind words.

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