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685 Reviews of Toyota of Santa Fe - Service Center
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April 15, 2021
Frank is great. Always takes good care of my cars and explains what’s going on with them. Always fits me in in an emergency. explains what’s going on with them. Always fits me in in an emergency. More
by pjortiz40
April 15, 2021
They provided fast and friendly service and worked hard to make sure I maximized my ability to use my two year free service for a new car. to make sure I maximized my ability to use my two year free service for a new car. More
by Margaret M
Employees Worked With
April 11, 2021
Assistant Service Manager, Brian Brannan, is the best. He is friendly, knowledgeable, professional and very skilled at explaining issues to the customer and thereby gaining trust and confidence. The service is friendly, knowledgeable, professional and very skilled at explaining issues to the customer and thereby gaining trust and confidence. The service department may have other competent advisors, but Brian is definitely my guy! More
by dgstrauch
Employees Worked With
Brian Brannan
April 10, 2021
I patronize Toyota of Santa Fe because Buddy was a friend of my brother's when we were kids. I keep coming to Toyota of Santa Fe because of Brian Brannon. He is amazing. Always excellent. He makes servicing of my brother's when we were kids. I keep coming to Toyota of Santa Fe because of Brian Brannon. He is amazing. Always excellent. He makes servicing my vehicles a pleasure. More
by SAM
Employees Worked With
Brian Brannon
November 19, 2020
Frank Guerra is just great for the best service and treatment of customers, like all others at Toyota of Santa Fe. Friendly, honest, gracious and reliable. Have had excellent service and quality repai treatment of customers, like all others at Toyota of Santa Fe. Friendly, honest, gracious and reliable. Have had excellent service and quality repairs for decades! Angela Menking More
by angprocyon
November 03, 2020
Brian Brennan in service is who you want to connect with if you have a Toyota. He is the most knowledgeable person about Toyotas that I have met. He is patient and caring and will get the job done for you. if you have a Toyota. He is the most knowledgeable person about Toyotas that I have met. He is patient and caring and will get the job done for you. Brian has a gift for explaining in a way that any novice or experienced Toyota owner can understand. More
by Santa Fe Sister
Employees Worked With
Brian Brennan
January 28, 2020
new tires needed new tires same day as i called in and they got it done! no complaints and staff very friendly and accommodating. Kyle in parts was extremely he needed new tires same day as i called in and they got it done! no complaints and staff very friendly and accommodating. Kyle in parts was extremely helpful. More
by TAS
January 27, 2020
They are customer centric, polite and capable. I like having a representative assigned to me. Frank is terrific. He knows what he is doing and I enjoy dealing with him. Finally the mechanics are good having a representative assigned to me. Frank is terrific. He knows what he is doing and I enjoy dealing with him. Finally the mechanics are good and I trust them. More
by Cdslocomb
Employees Worked With
Frank
January 26, 2020
Excellent service department Took my Highlander in for an air noise in the front passenger door. Service advisor Luis Alvarez was very helpful and explained the process for findi Took my Highlander in for an air noise in the front passenger door. Service advisor Luis Alvarez was very helpful and explained the process for finding the leak and replacing seals. He is always personable and puts my needs first. Mario Salazar took the time to carefully search for the potential leak area and replaced the seal. He is a very talented technician and is passionate about his work and it shows in his attention to detail and excellent service. Again, I am very satisfied with my service experience. More
by screechsalazar
January 25, 2020
Toyota of Santa Fe takes good care of both of my cars I had my 1998 RAV 4 in for routine maintenance yesterday and, as usual, felt like I got excellent service. I get both my 2004 Prius and my RAV service I had my 1998 RAV 4 in for routine maintenance yesterday and, as usual, felt like I got excellent service. I get both my 2004 Prius and my RAV serviced at Toyota of Santa Fe, and both vehicles remain in great condition because of the competent service provided. I always deal with Frank Guerra as my Service Advisor (for approximately 15 years, now) because he takes time to explain what needs to be done and how soon various repairs should be done if I have financial concerns with which I have to deal. He consistently makes me feel as though I am a valued customer. While there yesterday I purchased a tube of touch-up paint and had a positive experience with the parts department, too. Yesterday I did not need a ride, but Cisco approached me in a timely manner and asked if I needed one. Whenever I need a ride, either Cisco or Ernie is there to provide safe transportation and both pay attention to getting me back to the dealership when the car is ready. They coordinate and communicate well with Frank and me on pick-up times. More
by terrycarlin
Employees Worked With
Other Employees :
I appreciated the employees in Parts, but unfortunately don't know their names., Frank Guerra
