Read Reviews Toyota of Southern Maryland

Toyota of Southern Maryland

Toyota of Southern Maryland

22500 Three Notch Road
Lexington Park, Maryland 20653


(301) 863-7555

Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 189 reviews

4.8

4.8 out of 5

190 lifetime reviews

Toyota of Southern Maryland

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Certified: Toyota of Southern Maryland

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Toyota of Southern Maryland has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Toyota of Southern Maryland

At Toyota of Southern Maryland our goal is to develop a long term automotive relationship with you, your family and friends.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Laptop Computers
Cable TV Lifetime Engine Guarantee*
Children's Play Room Lifetime Free Car Washes
Customer Lounge Area Parts Store
Drive-In Service Rental Car Service Onsite
Express Service Shuttle Service
Free Coffee Television
Free WiFi Vending Machines
Instant Financing

Mjweitzel
5/15/2013 10:26:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason MoritzJason Moritz
Reggie RaineyReggie Rainey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Southern Maryland:

Jason was one of the friendliest and most helpful salesman I've ever dealt with! I would recommend this dealership to anyone!! It was one of the best experiences I've had at a car dealer, and I've been at alot! All of the sales people and finance guy were awesome, they helped with whatever we needed!!

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ntate
5/12/2013 2:37:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard BaileyRichard Bailey
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Toyota of Southern Maryland:

Richard was great to deal with. Very friendly, but highly professional. By far the best salesperson we've ever dealt with. If you want excellent service, see Richard.

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ccreds
5/11/2013 8:42:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony BernalAnthony Bernal
Reggie RaineyReggie Rainey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Southern Maryland:

I stumbled upon Toyota of Southern Maryland while doing an internet search on used cars for my daughter. Anthony Bernal was my sales consultant and he was superb! He got me into the car I wanted, at the price I needed, all before I even entered the dealership. Reggie Rainey handled the financials, he was friendly, thorough, and fast. It was a quick, smooth transition from start to finish. This dealership gets an A+ in customer service!

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ladycassandra
5/10/2013 5:05:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason MoritzJason Moritz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Toyota of Southern Maryland:

Jason did a such a good job I bought two cars from him. One last fall and another last week. He answered all my questions, offered good financing and got me the price I expected. He also was able to help me set up my bluetooth in the car and explained a lot of the features of the car to me. Jason did a great job!

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mailebowen
5/8/2013 2:53:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim CotterJim Cotter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Southern Maryland:

I was in the market for a new Toyota and decided to shop around the local area. Toyota of Southern Maryland was our first dealership visit with plans to check out a couple others. However, upon meeting with Jim Cotter and other various employees I interacted with, I left there with my new car and no need to go anywhere else. From the minute I walked through the doors, everything was handled professionally. I have nothing but positive things to say about each level of the buying process. Jim Cotter was very helpful, professional, and an extremely customer service oriented individual. My car buying experience was very simple and I'm very happy that I decided to make them my first stop of the day. It's hard to find a dealership that can exceed every expectation of a customer. Toyota of Southern Maryland has certainly done that and I don't mind that I will be driving out of the county to continue my business with them over the life of my new car.

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jtomcsik
5/8/2013 11:09:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne CookWayne Cook
Jason MoritzJason Moritz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Southern Maryland:

I have purchased a tacoma, tundra, Prius, 4runner and now a Camry withing the last ten years. All Toyotas and all new. Most were not purchased at Toyota of Southern Marland. This expreience on Saturday with Jason, was not stressful and was a pleasure! I will come back to this dealership first the next time I am purchasing a new toyota. You have a good salesman!

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barb44
5/5/2013 11:00:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony BernalAnthony Bernal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Southern Maryland:

My friends and I had the most excellent experience with Anthony Bernal at Toyota of Southern Maryland...he was such a good salesman that I bought a 2013 Toyota Camry from him...It was the first stop on my New car search and BAM he truly sold me on this car...every employee that I came in contact with were very helpful and pleasant!!!!! I must say that Anthony went over and above the call of duty....true story....when I drove my wonderful car away I went to do some shopping and was sitting in a parking lot admiring all the wonderful bells and whistles and decided I had better get in the store...so I turned the car off...and OMG, I couldn't get the KEY out....SOOOo, I had to call Anthony for help,he tried to walk me thru it on the phone...but no luck....so he CAME to me, got in and "yeah" you guessed it got the key right out.... he showed me how to do it,I never had a car that you had to push the key in and pullout... (smile) Anthony never made me feel stupid or ignorant and his parting words to me were "If you need me at anytime I am here for you" and for that I am grateful, I am in my 70's and my last car was a '98 and not smart,so learning how to use all this technology is not easy but I feel very lucky to have Anthony on my side!!!!! I would definatly recommend Toyota of Southern Maryland and Anthony Bernal to my friends and family!!!

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earlehunter
5/4/2013 7:44:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony BernalAnthony Bernal
Reggie RaineyReggie Rainey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Southern Maryland:

The entire buying process of my new Corolla was wonderful. Mr. Bernal was extremely helpful throughout, and made sure that I knew all of the features in my new car. I previously owned a Corolla for 19+ years, but it was totaled in a mishap with a deer. I wanted to make sure I went with another trusted Toyota product. Mr. Bernal offered to give me a ride to the rental car dealer and to return me back to Toyota of Southern Maryland to pick up my new Corolla. The new car prep was very good and every detail was attended to.

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lucie
5/2/2013 2:30:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ernie BaudErnie Baud
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Toyota of Southern Maryland:

Ernie was an excellent salesman !! He was most helpful and polite to an addled old lady and i appreciated it immensely. He showed me how to use all the controls in the car for which I was grateful. Should any of my friends wish to buy a Toyota I would direct them to Ernie. Buying the car was a pleasure, due to Ernie.

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magillbt
4/30/2013 4:19:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David BanisDavid Banis
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Toyota of Southern Maryland:

Process was pretty straight forward. David was easy to work with. Finance was backed up and took a lot longer than I would have liked but the finance guy was very quick once I got in there

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