Toyota of Southern Maryland

Toyota of Southern Maryland
22500 Three Notch Road
Lexington Park, Maryland 20653
(301) 863-7555

Manufacturers: Toyota, Scion

Most Reviewed Employees
Jason Moritz Jason Moritz
Sales Consultant
Wayne Cook Wayne Cook
Sales Consultant
Service Department Service Department
Service Department
David Banis David Banis
Sales Consultant
Ernie Baud Ernie Baud
Sales Consultant
Jim Cotter Jim Cotter
Sales Consultant
Reggie Rainey Reggie Rainey
Sales Consultant
Jamie Pizzo Jamie Pizzo
Sales Consultant
Al Garcia Al Garcia
Sales Consultant
Mike McKay Mike McKay
General Sales Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Laptop Computers
Lifetime Engine Guarantee*
Lifetime Free Car Washes
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
71 Reviews
Toyota of Southern Maryland

Overall Score: 5 Star Rating4.8



About Toyota of Southern Maryland
Certified: Toyota of Southern Maryland
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Toyota of Southern Maryland has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Toyota of Southern Maryland
At Toyota of Southern Maryland our goal is to develop a long term automotive relationship with you, your family and friends. Your status as a preferred customer entitles you to valuable discounts, complimentary service items, and a VIP membership standing. Each time that you use your rewards card, you will accumulate points toward the purchase of your next new or pre-owned vehicle at our dealership. With our rewards program, you can check your points balance, check for monthly sales and service offers, and much more 24 hours a day!


jerryrayrandall
5/17/2012 10:53:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Diehl

My Review of Toyota of Southern Maryland:
This place is great, got the car I wanted, the color and options too. The sales person was exceptional, Don Diehl is a credit to this place and I would suggest anyone looking for a Toyota to go here. You guys Rock!!!!!!!!!!!!!!!!!!!

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bev randolph
5/17/2012 7:19:14 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ernie Baud, Jim Cotter, Jamie Pizzo

My Review of Toyota of Southern Maryland:
My experience with this dealership was remarkable. Jamie Pizzo is absolutely wonderful. What I did like about Jamie was she just let me make up my own mind and she did not continue to pressure me which we all know salespeople can sometimes be very bothersome. I believe she answered most of my concerns as of now, but I still haven't driven the car that much. I am still a little nervous about driving it, especially pulling into the garage. Ernie also was very helpful with showing me how to use my phone and offer his help later when I get a different phone. Jim was also wonderful when closing the deal, very personable. Great personality! Thanks again for such a wonderful experience with all of you. I will definitely be back but not for another 10 years for myself, I hope! But maybe when our truck dies. Thanks again for such a wonderful experience.

Sincerely,
Beverly Randolph
.

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dudewhodrivesaPT
5/16/2012 6:42:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Banis

My Review of Toyota of Southern Maryland:
Mr. David Banis has done masterful work in getting me into the car I am driving today. Not only was it my first car, it was a special edition Scion FR-S that the original buyer could not purchase and that David called me the moment the news came around. In addition to keeping in contact with me either through e-mail or through my cell phone, he did it in a way that made me feel comfortable. The other employees at other dealerships would do the same thing but David turned it into an art form that made me feel right at home.

I am confident in recommending David or anyone there at Toyota/Scion of Southern Maryland if you ever want to purchase a new or used vehicle there.

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Flagg
5/15/2012 12:31:12 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Service Department

My Review of Toyota of Southern Maryland:
Toyota of Southern Maryland has made great strides in in the last 2 years in areas of customer service and work quality. The Service is customer focused, proactive, and dependable. I use Toyota of Southern MD to department maintain my Toyota, and recently I asked them to perform basic preventative maintenance on my Honda (since we don't have a local Honda dealer). They did a great job and have earned my trust.

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angeladowell
5/13/2012 3:36:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike McKay, Reggie Rainey

My Review of Toyota of Southern Maryland:
I received a very fair trade and a great deal on my new highlander! Everyone was great! Reggie is absolutely wonderful! I would definitely recommend Toyota of Southern Maryland!

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mikecurley7
5/4/2012 4:34:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ernie Baud

My Review of Toyota of Southern Maryland:
My Wife and I worked with Ernest Baud on more than one occasion and he was great to work with each time. He wasn't pushy and he stayed patient with us through out our indecisiveness. He was polite, energetic, informative, and thorough. He was nothing but class before and has continued to be since we made our purchase. I would highly recommend him and Toyota of Southern Maryland!

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Bernard Ridgell
5/3/2012 8:51:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ernie Baud, Service Department

My Review of Toyota of Southern Maryland:
This is the second car we have bought at Southern Maryland Toyota. We asked for Ernie Baud because he was our sales consultant previously. He is friendly, helpful and a generally pleasant person with whom to do business. When we deal with Ernie we feel that we are not rushed into making a decision,and our questions are answered as much as possible. John Booth in the finance office was very professional, quick, thorough.
Service experience in the past has been very good with both the service manager, Ken Stringer,and assistant service manager, Virginia Aris.
Sincerely, Bernard and Mary Ridgell

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TroyNevala
5/2/2012 8:05:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Moritz

My Review of Toyota of Southern Maryland:
We were in the market to purchase a new car. Jason answered all of my questions and was not aggressive as most salesmen are. He performed his job very well as a saleman in which I would not hesitate to recommend him and this dealership to my friends and colleagues. So far we are happy with the car that we purchased and the buying experience was not intimidating.

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jkhorst
4/27/2012 10:51:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Reggie Rainey

My Review of Toyota of Southern Maryland:
I recently purchased my second vehicle from Toyota of Southern Maryland. I consider myself to be an informed consumer and do much research before I consider purchasing any vehicle and have found this dealership to be extremely professional, patient and informative. Reggie was very knowledgeable about the quality, maintenance requirements and features of each vehicle I considered as well as the features of competative vehicles in the same class. Once I made a decision, the process of purchasing the vehicle was very fast and the finance department just as professional (no high pressure sales from finance, just the facts). I have and will continue to recommend Toyota of Southern Maryland and Reggie Rainey to my friends and family. Thanks for your continues service (I'll see you when it's time for my first maintenance checkup).

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cybocaty
4/21/2012 12:43:56 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Pizzo

My Review of Toyota of Southern Maryland:
We were very pleasantly surprised by the excellent service we received at Toyota of SM. Jamie Pizzo is very friendly, knowledgeable- we were very happy with her service. She met our needs at every tern and never made us feel pressured- we feel very secure in knowing we bought the right car at the right dealership with the right salesperson. We will definitely recommend her and Toyota of SM to anyone who asks! Thank you!

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