Happy to report that my car buying experience at Toyota of Stamford was excellent. From my first phone call until I drove off the lot in my 2017 RAV4 Limited, everyone at Toyota Stamford provided honest and reliable information and service. My first call I happened to be connected to the General Sales Manager, Salvatore ("Sal") Giugno. Now isn't that refreshing-a General Sales Manager who takes cold calls from buyers?!? I had done extensive research, knew exactly what I wanted and said "I know what I want, am ready to buy and would like to be done with this process now". Sal never skipped a beat and replied "You will be." He was right!
The salesperson who handled the transaction with me, Alfonso Borja, is a complete professional. Courteous, knowledgeable and organized, Alfonso sorted all the details for me including options, price and etc. He spent as much time as needed with me, sorting out paperwork, explaining the vehicle, and reviewing numbers. I never felt rushed or pushed to make a decision.
What a different car buying experience dealing with straightforward people willing to find a mutually agreeable way to close the sale. Thank you to both Alfonso and Sal.