Manny (Emanuel Paiz) at the Toyota service department was very pleasant to work with. He helped arranging the technician to identify the problems with the car immediately, arranging the shuttle van to drive me home and pick me up from home to return to the service department, offered me a discount because of the long time it took to detect and resolve the problems, and gave me useful tips on the maintenance of the car. He called me several times while I was waiting at home to keep me posted for the obstacles they ran into when trying to diagnose the problems and of the progress they made in fixing the problems. He was warm, courteous, and helpful. Even though I did not buy my used 2006 Toyota Corolla from this dealership, Manny treated with respect and made me feel that Toyota employees value their customers. I was very happy with his excellent customer service.