Toyota of York

Went in yesterday to look at a new Tacoma. I did make it clear that today my not be a buying decision day and that I was still shopping and saving all of my down payment. Definitely liked the truck and the clear that today my not be a buying decision day and that I was still shopping and saving all of my down payment. Definitely liked the truck and the test drive. Sales pressure was high. They were expecting me to pay full MSRP just were playing with finance length to get a payment price. They claimed my trade in had a transmission problem and the automatic transmission grinded in reverse and low balled it's value. I feel like that was also a tactic to make me think I needed to buy now and take their unfair offer. The noise they heard in sure was a tire rubbing on something with the bigger tire turned fully. Definitely feel like they thought I was a sucker with some money they could screw over. I'd hate to see how they treat women there if they tried that with a man that owned and maintained his vehicle for 10 years. If you want a new Toyota find a more honest dealership. More

Damage to Vehicle During Simple Maintenance My new headlight got scratched during a routine oil change and transmission fluid flush. I saw the scratch before I left, as oil was even dripping dow My new headlight got scratched during a routine oil change and transmission fluid flush. I saw the scratch before I left, as oil was even dripping down the front of the headlight when they parked the vehicle out front. I told the service adviser who got the service manager. We came to an agreement for the damage. I however discovered an active oil puddle in my garage the next morning, and crawled under the truck to find they spilled a lot of oil and didn't care to clean it up. The oil sprayed all over frame and engine components and was actively dripping from the skid plate of my Tacoma, where it was all laying. I've had better service done at JiffyLube. This is the FACTORY DEALERSHIP!!!! Just because my 2010 isn't brand new, doesn't mean it should be treated less special than a brand new 2019 Lexus or $45,000 TRD PRO Tacoma! It's new to me. I I had to wait until 2017 to finally get the style of Tacoma I always wanted and I take very good care of it. I wish people who are being paid to do a service to it could have the decency to care for it as well. After all, they are being paid. I should not receive it in WORSE condition than it was when brought in. More

They completely lost my trust Will, at York Toyota Service recently quoted me $520.98 to install a hitch and wiring harness. JUST INSTALLATION. I made it clear more than once that Will, at York Toyota Service recently quoted me $520.98 to install a hitch and wiring harness. JUST INSTALLATION. I made it clear more than once that I had the hitch and wiring harness and Will confirmed the price was just for installation. I asked why it cost so much, he said they would probably have to take the rear bumper off. Then I followed up with a call to the service manager, I believe his name is Nick, and he backed up the quote. AND said they also will need to remove the stabilizer bar. The manager did offer a better price, even though he backed up the original quote. The "discounted" price was still much more than what I paid for having someone else do it. How can I even trust them now? Do they think I'm stupid because I'm a woman? There is no reason to remove the back bumper and stabilizer bar. Glad I have another Toyota dealer to go to for service. More

The reason car dealers have a bad name Watch your back at this dealership. I didn't know that car dealerships still did business like this in 2019! They changed the numbers on me at the las Watch your back at this dealership. I didn't know that car dealerships still did business like this in 2019! They changed the numbers on me at the last minute. Watch your numbers and don't sign until fully reviewed. Management here is terrible, sales manager lied directly to my face multiple times and GM wouldn't even come over to acknowledge my issue. They tried to steal $1000 from me. I wish i could have taken my business somewhere else, but my time is too valuable. More

Easy Deal I went to multiple dealerships looking for a pre-owned car for my daughter with no luck. Once I got to Toyota of York they were able to find the perf I went to multiple dealerships looking for a pre-owned car for my daughter with no luck. Once I got to Toyota of York they were able to find the perfect vehicle for me, give me the price I needed and I drove away happy More

Brake job!!! Bad job!! I took my truck in for oil and rotate, and they messed up one of my wheels so the had to order a new one...when I went to pick vehicle up, the wheel a I took my truck in for oil and rotate, and they messed up one of my wheels so the had to order a new one...when I went to pick vehicle up, the wheel almost fell off on the way home because the mechanic did not tighten the lug nuts. Then took truck in for 5000 mile service a few months later, and needed a brake job...so what happens this time? After $1100 I went to pick up vehicle, and drive home ...about 20 miles...next morning I getup head to work, I get about 2 miles from the house, and I hear this reall bad and loud grinding...I limped it immediately to the service department only to find that the mechanic had not tightened the caliper bolts, so it came loose and was gouging the inside of my wheels...they again had to buy and replace a wheel. Then if that’s not enough I get a phone call from parts telling me my wheel lock wrench was in and I could come pick it up....I did not know they had broken the lock, and o have been driving all over without the capability to change a tire if required!!! Never going back! More