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Transwest Ford

Scottsbluff, NE

4.6
478 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 478 reviews

September 05, 2025

Was disappointed in the oil type invoice says semi synthetic where is full synthetic oil also after paying and getting keys open car to grease residue on the arm rest I should of went in and explained More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Hawley
Sep 05, 2025 -

Transwest Ford responded

Doug- We are sorry to hear this. We advertise all of our Works Oil Changes as a semi-synthetic oil that is used. We offer full synthetic, upon request, as it is more expensive. If your vehicle requires full synthetic, we will follow the manufacturer's recommendations at an upcharged rate. As far as the residue in your vehicle, we are so sorry. We would like to take care of that for you. We are disappointed that it occurred. Can you please call the store and ask for Randy Bennett, our Service Manager, so he can address this issue and get you taken care of? Again, our sincere apologies. Randy Bennett | Service Manager | Transwest Ford Office: 308-310-2808 | Email: randy.bennett@transwest.com

September 04, 2025

They were able to get me in quickly for a recon my pickup. Had them look at another issue. They diagnosed the issue, I decided to fix the issue myself. More

by Josh Rexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Transwest Ford responded

Thank you for taking the time to give us your sincere review, Josh. We're glad we could help out. Let us know how we can serve you in the future. We appreciate your business! Transwest Ford

August 30, 2025

The service department was excellent. They fixed my vehicle quickly and efficiently. Very happy customer. More

by RedCobra1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
Sep 02, 2025 -

Transwest Ford responded

Thank you for taking the time to leave us your 5 Star review, RedCobra1998. We appreciate the endorsement. We take pride in our workmanship and strive to provide Elite customer service. We appreciate your business and look forward to working with you in the future. Transwest Ford

August 29, 2025

Great job, truck is running great! thanks for the fine troubleshooting and repair in a very timely manner. More

by TEA3066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Transwest Ford responded

Thank you for taking the time to give us the great review, Tea3066! Agreed, Sevannah is a great asset to our team! Our Scottsbluff dealership is one of the highest-trained teams around, and it's our pleasure to assist you! Looking forward to working with you again soon! Safe Travels, The Transwest Team

August 22, 2025

We are very pleased with all of Nathan’s help and expertise of the ford pickup! Thank you Nathan! More

by Willsbill3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Transwest Ford responded

Thank you for the 5-star review, Willsbill3. Nathan is the best! Thanks for sharing your experience with him. We will pass along the kind compliments. We value your business. Transwest Ford

August 21, 2025

We are very pleased Nathan’s help and his support through the sales process! Thank you very much much Nathan happy sales! More

by candywills20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Transwest Ford responded

That's wonderful, candywills20. Thank you so much for the kind compliments on the smooth buying experience. We will share your kudos with Nathan for his outstanding efforts. We appreciate your business and endorsement. Transwest Ford

August 19, 2025

Collin was knowledgeable and professional! Nathan was helpful and fast! Great job team! We will be back. More

by daniellecole243
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Transwest Ford responded

Thanks for the 5-star review, daniellecole243! Collin and Nathan are wonderful assets to our team. We appreciate all they do to help great customers like you. Thank you for your business. Transwest Ford

August 19, 2025

Had another great experience at Transwest Ford. This was my 2nd vehcile from this dealership and they always treat me right whether it is for service, parts, or sales. Al and Drew is sales, Brian i More

by jim.schoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lockwood
Aug 22, 2025 -

Transwest Ford responded

Thanks for the sincere review, jim.schoff.We appreciate you sharing your experience with our team. We will share your compliments with Al, Drew, Brian, Jordan, Randy, and the rest of them who support their efforts. It's truly a team effort. We are proud to be your Ford dealership. Thank you for your business and continued loyalty. Transwest Ford

August 14, 2025

Great experience buying a car from this dealership! It was fast, easy, and great customer service. More

by caragh.9
Workmanship
Recommend Dealer
Yes
Employees Worked With
Collin Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Transwest Ford responded

Agreed, caragh.9! Thank you for sharing your experience. At Transwest, we work very hard to create a smooth service process. It's our pleasure to assist you. Thank you for your business. Transwest Ford

August 09, 2025

The folks at TransWest Ford in Scottsbluff Nebraska make it extremely easy to purchase the vehicle of your choice. I’ll be back and I would recommend them to friends and family. Thank you guys much appreci More

by buck.bergstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Transwest Ford responded

So glad to hear it, buck.berstrom! We're proud of our Scottsbluff team for their dedication to customers like you. We strive to make the buying experience easy and enjoyable. We appreciate your business and endorsement. Transwest Ford

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