Transwest Ford - Service Center

VERY POLITE AND COURTEOUS. EXPLAINS WHAT WORK IS BEING DONE.THEY EXPLAIN THE RESULTS OF THE INSPECTION. EXPLAINS WHAT WORK IS BEING DONE.THEY EXPLAIN THE RESULTS OF THE INSPECTION. More

I waited 2 hours for an oil change and was told it was taking a while longer because the car wash was down and had to wash by hand but when I got to my car it wasn't washed at all taking a while longer because the car wash was down and had to wash by hand but when I got to my car it wasn't washed at all More

Very attentive to my needs. Always try to solve my issues. Very kind people. Word. Always try to solve my issues. Very kind people. Word. More

Poor communication skills with poor knowledge of simple questions with a lot of what service advisor quoted herself of “miscommunication” questions with a lot of what service advisor quoted herself of “miscommunication” More

Mario was very professional and courteous, he always goes out of his way to make sure everything is taken care of and that we are happy with the service and with Mario it is always great! out of his way to make sure everything is taken care of and that we are happy with the service and with Mario it is always great! More

They sent you a coupon for a free oil change and when you take your vehicle in there then they say that they're charging you less so you have to pay out of pocket and they don't honor the coupon so just so y take your vehicle in there then they say that they're charging you less so you have to pay out of pocket and they don't honor the coupon so just so you know it's a big scam for them so they can charge you for like I said out of pocket and don't use a coupon they'll find some kind of excuse not to use it More

Overly expensive just for them to look at my car. She did not give me all the detail's of the recall She did not give me all the detail's of the recall More

Amazing People and Service! Service advisor and Dealership Manager went above and beyond to get everything done and took the time to speak with me about future plans. Service advisor and Dealership Manager went above and beyond to get everything done and took the time to speak with me about future plans. More

I came in wanting to get my pickup cleaned up. I was very impressed by the service adviser and the detailing crew they got me in and out in about half a day. The vehicle came out looking 10 times I was very impressed by the service adviser and the detailing crew they got me in and out in about half a day. The vehicle came out looking 10 times better then it did before even got some residue that I had been fighting. More

I was completely satisfied with the work and appreciated the follow up phone call on service the follow up phone call on service More