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Transwest Ford - Service Center

Scottsbluff, NE

4.3
238 Reviews

238 Reviews of Transwest Ford - Service Center

Sort by
September 02, 2024

It seems as if though every appointment takes longer than the previous one for the same service. More

by dkhbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Sep 03, 2024 -

Transwest Ford responded

We are sorry to see your rating, dkhbug. We value customer feedback and will use your review as an opportunity for improvement. We hope you will give us another chance to work with you. Transwest Ford

August 24, 2024

I appreciated the text reminders for schedule d appointment. Explanation of mechanical work and follow up after ; also was thorough. Coming back for new battery !and will recommend Transwest to o More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita ?, Mario Ramirez
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Aug 26, 2024 -

Transwest Ford responded

We really appreciate your 5-star rating, Sue. We're glad Breanna and Mario answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

August 18, 2024

I went for an oil change, they changed the oul and gave me a printout of the oil change More

by rebids-squeal0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Aug 19, 2024 -

Transwest Ford responded

Hi rebids-squeal0m, We're so glad to hear it!! It is our goal to help our customers get the information they need. We look forward to working with you in the future! Sincerely, Transwest Ford

August 17, 2024

I've had an excellent experience all the way around at transwest Ford. We always treat me good. More

by Harv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lockwood, Mario Ramirez
Report | Print
Aug 19, 2024 -

Transwest Ford responded

Thanks for the fantastic review, Harv! We value great employees like Jordan, Brian, Breanna, Mario, and the entire support team. We also value great customers like you! Transwest Ford

August 15, 2024

They got us right in as we were traveling back to WA. A couple concerns noted. Thank you!!! More

by rogersdeborah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Aug 19, 2024 -

rogersdeborah53 responded

We made it home with assurance our service was done. Thank you.

Aug 30, 2024 -

Transwest Ford responded

We are so glad we could help out, rogersdeborah53. Thank you for sharing that you made it safely home. Our technicians are the best! Best of luck with all your adventures. Transwest Ford

August 15, 2024

I had a recall on my Ford F150. Repair scheduled and completed in timely manner. More

by wayne.nochi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Transwest Ford responded

Thank you for your rating, Wayne. We aim to get you back on the road quickly. We appreciate your business and hope to be your choice for sales, parts, and service for years to come! Transwest Ford

August 13, 2024

Very quick and responsive to our needs. Very pleasant to deal with and answer any questions. More

by Trugreen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Report | Print
Aug 15, 2024 -

Transwest Ford responded

We really appreciate your review, Trugreen55. Thanks for choosing to work with us, we look forward to seeing you in the future!! Transwest Ford

August 04, 2024

Had a flat tire and fixed it for me within 45 minutes good job Ford More

by jmartis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross, Mario Ramirez
Report | Print
Aug 15, 2024 -

Transwest Ford responded

Thank you so much for this 5-star review, jmartis. We really appreciate you being a customer and helping to share the word about us. We’re here for all your service, parts, and sales needs! Transwest Ford

July 31, 2024

Great customer service at the counter and work on my vehicle ! was in an out in no time More

by lisa.g26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Report | Print
Jul 31, 2024 -

Transwest Ford responded

Hi Lisa. Transwest Ford appreciates the kind words and the 5-star review. We are happy the team took great care of you. Thank you very much for your business and we look forward to seeing you in the future. The Transwest Ford Team

July 28, 2024

They have really gotten their act together now the remodeling is done. They treated me and my mustang with care and respect the way I had been treated at other Ford dealers in Arizona and Wyoming. More

by gobohunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Aug 15, 2024 -

Transwest Ford responded

We really appreciate your 5 star rating, gobohunt Thanks for choosing to work with us, we look forward to seeing you in the future!! Transwest Ford

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