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Tri State Nissan
Winchester, VA
1,093 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia.
As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,093 reviews
November 24, 2025
Took three and a half hours for service. There were many other customers who came in after me and was gone before me. I was the last customer out at 5 pm. Just don't know why it took so long There were many other customers who came in after me and was gone before me. I was the last customer out at 5 pm. Just don't know why it took so long. Service dept determined I had a battery issue and not an alternator problem much earlier than in the day but it took 2 hours to finish up and all that was done for this issue is the battery terminals were cleaned. I did get an oil change but to me that should not have taken 3 and half hours. More
by jehisghman
Verified CustomerEmployees Worked With
November 23, 2025
They did an awesome job with my Frontier. It’s running like a brand new truck. Thank you. It’s running like a brand new truck. Thank you. More
by jeanofarc82
Employees Worked With
November 22, 2025
Very pleasant & helpful. Appreciated his explanating things to me and answering my questions. Will be back. Appreciated his explanating things to me and answering my questions. Will be back. More
by VARAYE
Employees Worked With
November 21, 2025
Always good service and done in the time frame that was given when asked when it would ready. given when asked when it would ready. More
by junenorwood
November 19, 2025
Went in for an oil change, got quick, friendly service. Rear view mirror had fallen off, I asked if it could be looked at, if not , I would make an appointment. It was reattached, free of charge. I couldn’ Rear view mirror had fallen off, I asked if it could be looked at, if not , I would make an appointment. It was reattached, free of charge. I couldn’t be happier. More
by paulriley8814
Employees Worked With
November 12, 2025
Had an oil change, tire rotation and state inspection done via their express line (no appointment). Had a 2 hour wait, but they were very busy. done via their express line (no appointment). Had a 2 hour wait, but they were very busy. More
by ridgerunner57
Employees Worked With
November 12, 2025
Doug was very personally and worked out the BEST deal for us. I really appreciated him. us. I really appreciated him. More
by Mrinbetween1943
Employees Worked With
November 11, 2025
I highly recommend TriState Nissan for your next vehicle purchase. Doug Mankins was attentive and wonderful to work with. He made me feel like a priority and worked to ensure I landed within my budget. I ar purchase. Doug Mankins was attentive and wonderful to work with. He made me feel like a priority and worked to ensure I landed within my budget. I arrived at a busy time, so we had a little bit of a wait. Quite a good problem to have, if you ask me! Doug filled that time with friendly conversation, making the wait pass quickly. I will pass his info on to anyone I know looking to buy new or used. Jorge did a wonderful job thoroughly explaining the financials. What an all around great team and dealership! More
by Tuesdi81
November 06, 2025
As usual, the work was performed quickly and correctly. Will recommend to anyone needing setvice Will recommend to anyone needing setvice More
by kcmaop
October 30, 2025
SERVICE WAS SUPER QUICK AND I WAS OUT IN A JIFFY THANKS TO KEVIN MCGINNESS TO KEVIN MCGINNESS More
by nicluka5
Employees Worked With
