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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.7
1,080 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,080 reviews

October 06, 2025

Very satisfied with Tri State and my new Frontier; Doug was great to work with, he found the exact Frontier that I was looking for. More

by price04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Mankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 05, 2025

Every time I come in for an Oil Change and Tire rotation it takes2 hours or more. I have done oil changes-it does not take that long. When I added a State Inspection I was 3 hours. I simply do not understan More

by lc_vette
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
I didn’t deal with any of these
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October 03, 2025

Always an easy trip to Tri State Nissan! Competitive prices and top notch service are always received. More

by cdickey14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watts
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September 24, 2025

I like the friendly service and how quickly the work was done.They did mind me bringing my little dog. More

by PUGONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Tri State Nissan responded

Thank you for the 5-star review. We’re glad to hear you enjoyed the friendly service and the quick turnaround on your vehicle. It’s also great to know our team made you and your little dog feel welcome during your visit. Thank you again for your trust and support—we truly appreciate it.

September 21, 2025

I love the service that I got. They fixed the transmission of my car. 😘😘 I can drive again 🚗🚖 More

by Yoselin Mateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Tri State Nissan responded

Thank you, Yoselin, for the wonderful 5-star review. We’re so glad to hear our service team was able to repair your transmission and get you confidently back on the road. Your excitement means a lot, and thank you again for trusting us with your vehicle—we truly appreciate your support.

September 09, 2025

Thanks for the quick service on my car Appreciate the turnaround for my new 2025 Rouge Nissan. More

by ROBERTSONJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Tri State Nissan responded

Thank you for the 5-star review. We’re glad to hear you appreciated the quick turnaround and are enjoying your new 2025 Rogue. Fast, dependable service paired with a smooth experience is always our goal, and we truly appreciate your kind words and support.

September 05, 2025

Jorge Smith by the time we were introduced to Jorge, it was well past closing time. We didn’t arrive at the dealership until late afternoon as we were checking out other brands of SUV’s in Winchester. Jorg More

by mcwards2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Rinker, Sales Consultant
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Sep 13, 2025 -

Tri State Nissan responded

Thank you for the excellent 5-star review. We’re so glad to hear Jorge made the finance process easy, friendly, and comfortable—even after a long day. His professionalism and positive personality clearly made a lasting impression, and it’s great to know the whole team worked together to create a smooth experience. Thank you again for sharing your feedback and for trusting us with your purchase.

August 28, 2025

I am so pleased with TriState, and especially Todd, for how well he advocated for me with my vehicle’s repairs. Not only did he submit all claims to Nissan according to the rebate, but my engine’s failing More

by smbraithwaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Tri State Nissan responded

Thank you for the thoughtful 5-star review. We’re so glad to hear Todd went above and beyond to advocate for you and make sure your vehicle’s repairs were fully addressed. His persistence and care, along with the team’s attention to detail, really show the kind of service we aim to provide every day. Thank you again for your trust over the past three years—we truly appreciate your loyalty and are grateful you chose us.

August 23, 2025

Doug was absolutely amazing from our first point of contact. He was able to get in me the car I wanted, with the terms that I wanted. I highly recommend him.!!!! More

by angisteele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Mankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Tri State Nissan responded

Thank you, Angi, for the wonderful 5-star review. We’re so glad to hear Doug made such a positive impression from the very beginning and worked hard to get you into the car you wanted on the terms that worked best for you. Your recommendation means a great deal, and we appreciate you sharing your experience.

August 22, 2025

Excellent service from beginning to out the door. Personnel professional and courteous demeanor. Recommend to anyone that enjoys this kind of service. More

by Movette01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Tri State Nissan responded

We’re glad to hear your experience was smooth from beginning to end and that our team’s professional and courteous approach stood out. Providing service that feels seamless and respectful is important to us, and we truly appreciate your kind words and recommendation.

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