Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
53 Reviews
4.9

53 Reviews

Write a Review

53 Reviews of Skylar Warner

March 28, 2024

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Employee Rating

Very friendly. Great service. Didn’t have to wait long for the work performed on my car. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Tri State Nissan responded

Thank you, Kerry, for choosing us for your car service needs! We're thrilled to hear that you found our team to be very friendly and that you received great service. Providing efficient service without long wait times is something we strive for, and we're pleased to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again!

March 22, 2024

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The experience went smoothly and efficiently. The work was done in a timely manner. The process was easy More

by ddsl2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano

Mar 25, 2024

Tri State Nissan responded

We're delighted to hear that your experience at Tri-State Nissan went smoothly and efficiently! Providing timely and hassle-free service is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

March 21, 2024

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Employee Rating

I have always revered Tri State Nissanbut it's the continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl More

by aqst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2024

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

March 12, 2024

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Very timely service Staff was friendly and very accommodating The waiting area was clean and very comfortable More

by ginacooley8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Tri State Nissan responded

We're thrilled to hear about your positive experience with us! Providing timely and accommodating service while maintaining a clean and comfortable environment for our customers is always our priority at Tri-State Nissan. Thank you for choosing us, and we look forward to serving you again in the future!

March 11, 2024

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Great service. Very quick with repairs. Very friendly. Very polite. Great waiting room plenty of refreshments for the customers. More

by kerry0663
Recommend Dealer
Yes
Mar 11, 2024

Tri State Nissan responded

We are so glad you enjoyed our services here at Tri-State Nissan! If you ever have any recommendations please don't hesitate to reach out!

March 02, 2024

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Employee Rating

Martin was great to work with. Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years More

by chris-shimp
Recommend Dealer
Yes
Mar 04, 2024

Tri State Nissan responded

Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!

February 15, 2024

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They are honest and they do great work bi trust them to keep my Toyota running well More

by FRANLIPTON
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2024

Tri State Nissan responded

Hello Valued Customer, We grateful for your time giving us a review and 5 star rating of your customer service experience. We appreciate the value of every single person that walks through our doors. Your time and loyalty are priceless and is what means the most to us and we are so lucky to have you invest that with us here at Tri-State Nissan. Thank you for being a member of our valued customer family. Hope you have a great day.

February 07, 2024

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My service was exceptional and Skylar was extremely helpful. I love your Service Dept at Tri State Nissan. More

by RBRYAN1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 10, 2024

Tri State Nissan responded

Hello Tri-State Nissan Customer, We are so pleased to hear that our on your most recent service visit that our team of Service Advisors are continuing daily to go above and beyond to make sure customer satisfaction ranks #1 everyday. Every person who enters our doors deserves the best and will have our full attention when describing their vehicles service needs. We understand everyone's time is valuable our team strives to continue to do their best in maintaining every one's specific car needs. It means a lot to us that you have taken the time to let our dealership and other's know how well our team is doing and that all of their hard work is paying off. Thank you so much for your fantastic review and 5 star rating. It truly is appreciated and recognized by all. We are so thankful to have you as a Valued Nissan Customer. We hope you truly have a blessed day,

February 03, 2024

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Employee Rating

Very convenient to drop off and pick up for maintenance. Staff is always very friendly More

by beegle4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Tri State Nissan responded

We appreciate your feedback! Ensuring convenience and maintaining a friendly atmosphere for our customers is always our priority. Thank you for choosing us for your maintenance needs. We look forward to continuing to provide you with excellent service in the future!

Feb 07, 2024

Tri State Nissan responded

Beegle4, Thank you for taking the time to let us know how we did. We are so grateful for your review and 5 star rating. Hope you have a blessed day!

January 27, 2024

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Employee Rating

Terrific customer service by Skylar and members of the crew. Received update and status of the work being performed. More

by www.emails
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Don't know their names!@#$%

Jan 30, 2024

Tri State Nissan responded

Thank you for taking the time to let us know how we did. The review and 5 star rating mean so much and it is such a blessing to work along side these ladies and gentlemen everyday. Their care and compassion for every customer they encounter is truly amazing. We Hope you enjoy your new vehicle and Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our select team members and dealership. Please feel free to let them know how well we represent their brand not only in brand knowledge but in the most important, Customer Service satisfaction. If you have any questions, please feel free to contact me directly.

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