Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.7
111 Reviews
4.7

111 Reviews

Write a Review

111 Reviews of Skylar Warner

June 06, 2026

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Employee Rating

Our mechanic Vincent took his sweet time and did an unnecessary service which took twice as long as we were told. We are extremely unhappy with this last trip to this dealership. More

by mrsgrundie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Holloway-Vincente, Arm

June 03, 2026

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Employee Rating

This was my first encounter with Tri State nissan here in Winchester. I was greeted warmly and taken care of promptly. I was stuck in traffic and was 10 minutes late, and the department was kind and did not More

by LRADLEY2001
Workmanship
Service Time
Recommend Dealer
Yes
Jun 04, 2026

Tri State Nissan responded

Thank you for sharing your experience and for giving Tri-State Nissan Service in Winchester the opportunity to earn your business. We're glad your first visit was a positive one and that our team was able to welcome you warmly and get you taken care of promptly, even with the unexpected traffic delay. Treating our customers with respect and understanding is important to us, and we're pleased to hear you felt comfortable throughout your visit. We also appreciate your comments about our straightforward approach and are grateful for your trust. We look forward to seeing you again the next time your vehicle needs service.

May 12, 2026

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The service dept got me in and out quickly for an oil change, honored my discount coupon. More

by john@snyder.us
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2026

Tri State Nissan responded

Thank you for the great review. We’re glad to hear our service team was able to get you in and out quickly for your oil change and that your discount coupon was honored without any issues. Providing efficient service and a positive customer experience is always our goal. We appreciate your trust in Tri-State Nissan Service in Winchester and look forward to assisting you again in the future.

April 15, 2026

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The dealership was clean and comfortable. Skylar greeted me right away and explained the procedure for recalls More

by meadowsy
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Recommend Dealer
Yes
Apr 23, 2026

Tri State Nissan responded

Thank you so much for taking the time to leave us a positive review! We're so glad to hear that your experience at our dealership was enjoyable and that Skylar was able to guide you through the recall procedure. We truly appreciate your business and hope to see you again soon!

February 17, 2026

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Excellent customer service! I appreciate the communication while the car is being worked on. Thank you. More

by randy.groose
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Tri State Nissan responded

Thank you, Randy, for taking the time to share your feedback. We truly appreciate you choosing us and trusting our team with your vehicle. It’s great to hear that the communication during your visit made a difference we know how important it is to stay informed while your car is being worked on. Thank you again for the kind words and for your business. We’re always here whenever you need us.

February 06, 2026

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The appointment was quick, fast and I received excellent customer service! Exceeded my expectations and I will return again. More

by Julianna.Garvin
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2026

Tri State Nissan responded

Thank you, Julianna, for sharing your experience with us. We truly appreciate you taking the time to leave a review. It's wonderful to hear that your appointment was quick and that our team delivered the level of customer service you deserve. Exceeding expectations is always our goal, so your feedback means a lot to us. Thank you again for choosing us, Julianna. We look forward

January 16, 2026

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Quickest service, I'll be back again. Very friendly techs, and no added problems . Thanks! More

by SHORTHR
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2026

Tri State Nissan responded

Thank you for sharing your experience! We’re so glad to hear your visit was quick, friendly, and hassle-free — that’s exactly what we aim for. We truly appreciate your trust and look forward to welcoming you back next time. Thanks again for choosing Tri-State Nissan!

January 14, 2026

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Employee Rating

This requirement is going to cause many people to not respond to your survey Give me a break I gave you a very good rating and if this requirement is on the next survey I will not respond More

by RUDESVA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Tri State Nissan responded

Thank you for your feedback, and we truly appreciate the great rating you shared with us. We completely understand your frustration with the survey format — unfortunately, those requirements are set by the survey provider, not by our dealership. That said, we’re genuinely grateful that you took the time to respond and share your experience. Your input helps us improve and continue providing the best service possible.

January 12, 2026

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She was professional and made helpful recommendations. I did not feel pressured in to purchasing unnecessary services More

by GLENNEANES
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2026

Tri State Nissan responded

Thank you, Glenn, for sharing your experience with us. We’re glad to hear our team member provided professional service and helpful recommendations without any pressure — that’s exactly the experience we strive to deliver. We appreciate your feedback on pricing transparency as well and will continue to ensure everything is clearly communicated. Thank you again for choosing Tri-State Nissan; we look forward to serving you next time.

January 07, 2026

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Employee Rating

copy of insoection of my brakes were after discussing rear brakes being at 5mm within a year. More

by estotler1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Tri State Nissan responded

Thank you for sharing your feedback. We appreciate you taking the time to mention your recent visit and your discussion about the rear brakes. It’s great to hear Skylar provided clear communication throughout your service — we know how important transparency and understanding are when it comes to maintenance decisions. We’ll be sure to share your comments with our service team as they continue working hard to deliver honest, thorough care for every customer. Thank you again for your trust and for choosing us for your vehicle’s service needs.

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