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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.8
1,974 Reviews
Call Dealership (214) 446-8017
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 1,974 reviews

March 27, 2024

A pleasurable experience with friendly staff and under no pressure to force a sale. Will definitely buy my next vehicle there. More

by jfauden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee Banks
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Apr 01, 2024 -

Trophy Nissan responded

We're delighted to hear your experience was pleasurable! Creating a welcoming and friendly environment is important to us, and we're thrilled our staff made you feel comfortable. It's especially rewarding to know you appreciated our no-pressure sales approach. Our goal is to help you find the perfect vehicle for your needs, not pressure you into something that doesn't fit. We're so glad you recognized that! Thank you for choosing Trophy Nissan and for letting us know about your positive experience. We look forward to helping you find your next vehicle here as well!

Helpful
March 23, 2024

The dealership with water for everything was great and smooth no problem no nothing everything was just great you have a great team working for you also keep up the good one More

by humphreyralph36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ben hernandez
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Mar 25, 2024 -

Trophy Nissan responded

We're so glad your experience at our dealership was smooth and problem-free! We appreciate you mentioning our great team – they work hard to ensure everything goes well for our customers. We look forward to seeing you again soon!

Helpful
March 21, 2024

From all the info on web to in person. Everything was quick simple and easy. Trace, jose "ben" and mr green did a great job and made the experience welcoming. More

by Aj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trace. Jose ben, Ivan green.
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Mar 22, 2024 -

Trophy Nissan responded

Thank you for the awesome review! We're thrilled to hear that your experience, from browsing our website to your in-person visit, was quick, simple, and easy. It means a lot to us that our team made you feel welcome throughout the process. Providing exceptional customer service is a priority at Trophy Nissan. We appreciate you taking the time to recognize these team members and look forward to serving you again in the future!

Helpful
March 21, 2024

It is not very often that you find truly outstanding service when deciding on a major purchase like a car. You often have expectations, but end up being disappointed. I was pleasantly, and gratefully s More

by BYAAQUB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Ramiro and Cesar Maciel
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Mar 22, 2024 -

Trophy Nissan responded

Wow! Thank you for taking the time to write such a detailed and glowing review of your experience at Trophy Nissan. We set a high bar for customer service, but it's incredibly rewarding to hear that Gerardo Ramiro and Cesar Maciel exceeded your expectations. We understand that buying a car can be stressful, and it means a lot that you felt respected, supported, and empowered throughout the process. Gerardo and Cesar's commitment to understanding your situation and providing thoughtful recommendations reflects our core values. We're thrilled you found the perfect car for you, and we're even more grateful for your recommendation of Trophy Nissan and these outstanding team members. We'll be sure to share your kind words with Gerardo and Cesar. Thank you again for choosing Trophy Nissan!

Helpful
March 16, 2024

I had a wonderful experience from my sales guy Terry Brown to his manager. Cesar the finance guy was really nice also. I would definitely recommend Trophy Nissan. More

by gilyard6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
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Mar 18, 2024 -

Trophy Nissan responded

Hi there, Thank you for your review. We are pleased to hear that Terry and Cesar provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 15, 2024

This is the 4th time since 2017 to get cars. Best visit so far. Thanks More

by garywm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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Mar 18, 2024 -

Trophy Nissan responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 14, 2024

This is my fifth vehicle purchased through Trophy Nissan. Each and every time has been a great experience. More

by Lori Newton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juvaun, Armando and Erica
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Mar 18, 2024 -

Trophy Nissan responded

Hi Lori, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 14, 2024

Excelente servicio muy amables buena ayuda buenos carros espero regresar en un futuro y seguir asiendo negocios More

by luis.hueaca42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo trevino
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Mar 18, 2024 -

Trophy Nissan responded

Hi Luis, Thank you for your review. We are pleased to hear that Gerardo provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 13, 2024

Always a pleasure doing business with Trophy Nissan! Great staff and amazing detail to making the customer feel comfortable More

by dbcason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Maghammi and Jennifer Carroll.
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Mar 18, 2024 -

Trophy Nissan responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 06, 2024

Worse purchase I've ever done bought a truck and they had it with the engine light on over 45 days then had the truck 2 hours and it about broke down got a loaner car it was delivered we never even got in it More

by jesserrobertson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor
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Mar 08, 2024 -

Trophy Nissan responded

We apologize for your negative experience, and we take your feedback seriously. It's important to us that our customers have a positive and satisfactory experience with us. To address your concerns more effectively, we would greatly appreciate additional details about your experience and the specific issues you encountered. This information will help us to understand what went wrong and work towards resolving it. Our goal is to provide the best possible service and customer satisfaction, and we want to make sure we address any concerns to improve the overall experience for our customers. Please feel free to reach out to us directly so that we can discuss your experience in more detail and work towards a resolution that aligns with your expectations.

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