Trust Palmdale Honda

They said they'd call me back they could help no never called me back i haven't found a dealership or loan co. That are honest they all lie called me back i haven't found a dealership or loan co. That are honest they all lie More

Roland was attentive helpful and answered any and all of our questions! He was quick to get back to us and very kind through the entire process. our questions! He was quick to get back to us and very kind through the entire process. More

Robertsons Palmdale Honda dealer salesperson and managers Can’t be trusted, they tricked us. We test drive a vehicle and Informed the salesperson Jose, that we had a car to trade in but we would go home And Can’t be trusted, they tricked us. We test drive a vehicle and Informed the salesperson Jose, that we had a car to trade in but we would go home And return. He asked us to come inside told us that we should start filling out application, never once said it was to run our credit report!! We went home and approx 1 hour later returned only to find out that the vehicle we were interested in and test drove, completed application for, was already being sold to someone else. Mark, the original salesperson that called us to let us know that there was a vehicle we were interested in available, is the one who told us that it was already being sold but that they could trade another one of their vehicles to another dealer to get the same vehicle we wanted!!! So unprofessional! The manager Joey came outside but did not do anything to fix the situation!!! Needless to say we purchased 3 of our vehicles at Robertsons Palmdale Honda in the past and took our vehicles for oil change, this dealer lost a customer! I would not recommend them to anyone! Dishonest! More

Service Dept. lies, gives excuses, doesn't go by car manual, says it was written in Japan & they have their own way of doing things. manual, says it was written in Japan & they have their own way of doing things. More

Avoid this place at all cost! Sales guy Jose is the absolute worst! You can tell he doesn’t like his job and doesn’t wanna sell anything. Came in by myself to look at new cars and was told I would not absolute worst! You can tell he doesn’t like his job and doesn’t wanna sell anything. Came in by myself to look at new cars and was told I would not qualify, without knowing anything about me! When I asked him what i could do if I wanted a car in a color they didn’t have in stock he said “go to a different dealer”. TRASH TRASH TRASH!!!save yourself the time and go elsewhere! More

All these other reviews are from people who have low credit scores, what do they expect when told the price or percentage of apr, of course its going to go up bc of your low score. I am 20 years of ag credit scores, what do they expect when told the price or percentage of apr, of course its going to go up bc of your low score. I am 20 years of age and Emanuel Becerra (Manny) helped me out choose my brand new 2021 honda civic hatchback sport cvt, he gave me the best deal possible and I even qualified for myself as a first time buyer with my credit score at 700 and I haven’t even a year with my credit!! This place will honestly give you their best deal they can. Remember at the end of the day the salesperson wants you to go home happy but they also want to go home happy so cooperating and negotiating is the best thing to do to get there. My parents were both with me helping me out negotiate with Manny and everything went perfect. I got the best deal I could possibly get for a kid who hasn’t even a year of building credit thanks to Manny and his manager!. Very professional. Thanks you guys for helping me out really appreciate it, my car is the best 🤟👍. -David N. More

Worst dealer ever. 2hours for oil change. Not accomplished what promised. They ripped me off $600 and my car still have problem. Thieves. Will sue accomplished what promised. They ripped me off $600 and my car still have problem. Thieves. Will sue More

Cosmetic damage on 2017 pilot I purchase a 2017 used pilot. I notice damage to the driver side door had been repaired, it’s not obvious however at direct sun light you can see it c I purchase a 2017 used pilot. I notice damage to the driver side door had been repaired, it’s not obvious however at direct sun light you can see it clearly. I went back spoke to manager Jim and salesperson Albert they would not take any responsibility, said I should have went back immediately. I notice till the first car wash 2 weeks after. I didn’t make it a priority just because it’s a big dealer they usually take care of issues like this, however palmdale Robertson’s Honda does not deserve your business, spend your money somewhere else. I will never comeback to this place there a joke. More

Liars in the service department too Had car in for a door actuator told my wife needed brakes. And we're in disrepair not true at all had 50% brake left on the front pad and rear shoes. Had car in for a door actuator told my wife needed brakes. And we're in disrepair not true at all had 50% brake left on the front pad and rear shoes. Stay away More

All the managers and salesman here are liars! Was lied on my purchase about a discount that was applied. They told me it was included along in my equity from a trade in. When I found out about mil Was lied on my purchase about a discount that was applied. They told me it was included along in my equity from a trade in. When I found out about military not having to worry about gap insurance I called to cancel it and the people in the inventory department with “20 years of experience” said she has never heard of that and also I’m not in the military. So I verify my status through her and my employment I guess since the dealership failed to do so I ask her if I received military discount and I did not. I am still going through every channel I can to make sure I get what was promised to me and to also make sure this does not happen to anyone else whether in the military or not. I spoken to the managers and it’s funny and sad at the same time but their receptionist has given me more information than the managers and salesman. I’m pretty sure they don’t want to speak to me now anyways since they started acting like I was looking for a hand out. I knew not to buy in Palmdale/Lancaster but man this has definitely confirmed my opinion about any dealership in my area. More