Tucson Subaru
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,233 reviews
Trent provides a wonderful experience @ Tucson Subaru Trent is friendly, courteous, non-aggressive sales associate. Always available, always listening, always provides the best solution. He allowed us t Trent is friendly, courteous, non-aggressive sales associate. Always available, always listening, always provides the best solution. He allowed us to find the car we wanted, not the other way around. I never understood my father-in-law's friendship with his "car guy" until I found one of my own. We'll buy another car from Trent! More
I needed to buy a new car and intended to get another Honda CRV... but I'd heard a few good things about Subaru so my brother and I stopped by to check out Subaru's before going over to Honda. CJ came Honda CRV... but I'd heard a few good things about Subaru so my brother and I stopped by to check out Subaru's before going over to Honda. CJ came out to greet us and quickly narrowed down what I was looking for. He explained and demonstrated the unique features of the 2014 Forester, including the boxer engine and smooth transmission. I was so impressed, two days later we went back for a test drive and to talk about price. I bought the Forester at my third visit. Throughout the whole process CJ was always friendly, professional and personable. He answered my questions thoroughly and in fact anticipated questions and needs. I was also pleased with Traci Roberts, the finance manager, who was clearly experienced and competent, and at the same time friendly and down to earth. CJ is an exceptionally knowledgeable salesperson. He had sold Honda before he came to Subaru, so he compared Honda's and Subaru's for me. He clearly believes in what he sells and I could see he's comfortable with a wide variety of people, customers and colleagues. I think he could easily move into management or training other salespeople, but I suspect he might want to continue with sales. He gives the impression that he loves his job... and it's nice to do business with someone like that. More
I had no previous experience with Suburu, and I was wowed by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would give me a list price on a specific car. Curt was so easy to work with, and we found the car I bought within just a few minutes of my arrival. He explained all the terms to me clearly and took my deposit, with the understanding that I'd return for the final paperwork and pick up the car after I'd had money transferred into my checking account. The whole transaction took only a little over an hour. When I returned yesterday to pick up and car, Traci walked me through all the paperwork efficiently and explained everything clearly. She answered my questions, and when we were finished, she turned me back over to Curt, who gave me a quick review of all the buttons and features, programmed my gate opener into the car for me, and sent me on my way with a bouquet of roses. I remain amazed at how little time the whole process took and how skilled and efficient both Curt and Traci are--two employees who leave a buyer with the certainty that Suburu is an agency that will offer the kind of reliability and treatment that any buyer hopes for. I'm certain that I'll have just as good an experience with the service department in the years to come. I'm delighted! I didn't answer question #2, as that appears to apply to the service department. More
Trent and Louie made my first car purchase very quick and easy. Trent was extremely quick to respond to emails and was able to update me very frequently on the delivery of my car. Service from both the ser easy. Trent was extremely quick to respond to emails and was able to update me very frequently on the delivery of my car. Service from both the service department and from Trent has also been very friendly since the purchase. More
CJ Nichols and Traci Roberts My service was efficient, friendly, and exactly what I was looking for. I was able to quickly find the exact car I was happy with. My service was efficient, friendly, and exactly what I was looking for. I was able to quickly find the exact car I was happy with. More
Buying a car should always be this easy The staff was very friendly to us and the dealership was very nice looking. Trent took good care of my husband and I when buying our new Subaru. We kn The staff was very friendly to us and the dealership was very nice looking. Trent took good care of my husband and I when buying our new Subaru. We knew exactly what model we wanted, and he showed us a few until we found the one we liked the most. He never pushed the sale, only offered advice and assistance as needed. His customer services skills are what made us feel comfortable in making our purchase. I would recommend Trent to any of my friends or family who are looking to purchase a new or used car. Thanks again Trent, I hope Tucson Subaru recognizes you for the top notch salesman you are. More
I drove from El Paso, Texas on the search for a great deal and the exact vehicle I wanted. Trent was extremely patient and beyond helpful in making this happen and that I was happy with what I was getti deal and the exact vehicle I wanted. Trent was extremely patient and beyond helpful in making this happen and that I was happy with what I was getting. I would recommend Trent and this dealership to anyone without reservations. More
My first impression with the dealership and the Trent were good from the start. I didn't feel pushed or bullied like I have been from other dealerships. The staff shows that professionalism and friend were good from the start. I didn't feel pushed or bullied like I have been from other dealerships. The staff shows that professionalism and friendliness is a top priority at the dealership and Trent excelled in both. More
Trent was awesome!! No hassle, he did not try and sale me on a car I didn't want! I came in for the gto and we got right down to it. I was super friendly and informative. He made sure we had all the fact me on a car I didn't want! I came in for the gto and we got right down to it. I was super friendly and informative. He made sure we had all the facts about the car. He answered every question and concern! He even gave us the service records and car fax without having to be ask! I supervise a team of customer service agents and he would out shine any of them! You have an Allstar employee!! Don't ever let Trent go!!! More
Trent was awesome to work with, I loved purchasing my new Subaru from Trent as he was very helpful in me making a final decision on model of car I wanted. My husband and I actually ended up purchasing a seco Subaru from Trent as he was very helpful in me making a final decision on model of car I wanted. My husband and I actually ended up purchasing a second Subaru from Trent as well. More