
Tustin Mazda
Tustin, CA
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4,603 Reviews of Tustin Mazda
New Mazda CX-9 Purchase Bought a CX-9 at Tustin Mazda, the Guys did an amazing job in getting the deal I wanted. SUV was loaded and they matched prices with a competitor. I Bought a CX-9 at Tustin Mazda, the Guys did an amazing job in getting the deal I wanted. SUV was loaded and they matched prices with a competitor. I worked with a Sales Guy named Sammy. Sammy was a great Salesman to work with, explained all I wanted, and listened to what I really wanted. I should say everybody gave me a good deal. Low price, great value for Trade in, 2.99% financing with a low price. (Thank-you David from Finance!) Even gave me GREAT discounts on the 7 year FULL maintenance. The CX-9 is an EXCELLENT 7-Seater option for features and finance, even if it is COMPLETELY loaded (DVD and GPS). My Advice => Do NOT buy a new CAR if you have NOT visted Tustin Mazda yet! This Dealer is definitely prepared to go the EXTRA distance to get you the deal! More
Great experience Kevin is knowledgeable, personable, and really looks out for his customers. He helped us get a great deal on a CX-5. Working with him was painless a Kevin is knowledgeable, personable, and really looks out for his customers. He helped us get a great deal on a CX-5. Working with him was painless and we really appreciated his attentiveness. We also worked with Ted briefly and really appreciated his jumping in when we needed help. Tustin Mazda really provides a great team environment with everyone working together to give their customers the best experience. Thank you Tustin Mazda! More
Amazing! Shaun was amazing! He treated me with respect, answered all my questions, and got me the car I love! I would definitely recommend him to others and co Shaun was amazing! He treated me with respect, answered all my questions, and got me the car I love! I would definitely recommend him to others and come back to him. Could not have been better! More
Love my Mazda3 Shaun McCray is knowledgeable, helpful, responsive and fun to work with. I highly recommend Tustin Mazda and Shaun McCray. And I love my new Mazda3! Shaun McCray is knowledgeable, helpful, responsive and fun to work with. I highly recommend Tustin Mazda and Shaun McCray. And I love my new Mazda3!!! More
Very helpful salesman, Sammy! I came here to look for a Mazda CX-5. I met with the the salesman, Saifur, who goes by "Sammy". He was very courteous and not pushy at all. Very infor I came here to look for a Mazda CX-5. I met with the the salesman, Saifur, who goes by "Sammy". He was very courteous and not pushy at all. Very informative and knowledgeable. He made me a very good deal, and was able to work well with any situation I brought up to him. Number one sales person to talk to if you go to this location! :) More
After 8 Mazda Dealerships, Tustin Mazda Is The One! I've never written a review for a car dealership before. I didn't know you could, actually. I just returned home from purchasing a car from Jim and Ve I've never written a review for a car dealership before. I didn't know you could, actually. I just returned home from purchasing a car from Jim and Veronica at Tustin Mazda. I'm one of those people who researches a big purchase forever and ever and ever, and I do my homework on the Consumer Reports website. It's totally annoying to anyone who knows me. I knew I wanted a Mazda and went to 8 different Mazda dealerships all over Southern California (seriously!) All of them were anywhere from rude to indifferent towards me. I started to consider a Honda because even though I didn't care for the Accord, the dealers where at least nice to me and treated me with respect. Anyway, I got a recommendation to try Tustin Mazda and while I was wary, I thought I would try just one more Mazda dealer. If they weren't cool, I was just going to go to Honda.You guys, I feel so lucky to have come across Jim Feinstein and his team at Tustin Mazda. I live 50 miles away from this dealership and he made purchasing the car not only easy, but totally enjoyable and not at all scary. And he gave me the fairest price on my car that I could ask for. I was able to do a lot of the transaction over the phone and email so when I arrived to purchase the car, I was in and out very quickly. Veronica walked me through everything I needed to know about the car before I drove away. I was so impressed with her and with Jim that I'll even be coming back to get my car serviced at Tustin Mazda when it needs its first oil change. I was so happy by the end of the afternoon and before I drove away, I had to give Veronica a hug before I left. That's the kind of treatment I got from her and from Jim. Seriously, this dealership is the best. I can't wait to recommend it to my friends and I can't wait to go back to Tustin Mazda for my first service. Thanks, Jim and Veronica! Share your review More
I definitely recommend this dealer Ask for Sammy! I worked with Sammy Rahman at Tustin Mazda when purchasing a Mazda CX5 and would like to express my thanks for his excellent service. I appreciate tha I worked with Sammy Rahman at Tustin Mazda when purchasing a Mazda CX5 and would like to express my thanks for his excellent service. I appreciate that he was patient with me as I contemplated purchasing my first new car; I never felt rushed or pressured to make a final decision. He was enthusiastic about the model I was interested in and was able to answer all of my questions. I'm now the proud, happy owner of a 2015 Mazda CX5 and would like to be sure that Sammy is recognized for his efforts. I could not have made the purchase without his help! Thanks Irene U. More
Craig Martin provided me with the best customer service I've ever had at a car dealer. I've bought many cars in my time and he was super no pressure just provided me with the level of service that i expect I've ever had at a car dealer. I've bought many cars in my time and he was super no pressure just provided me with the level of service that i expect and was easy to deal with. Call Craig or go in if your interested in a new Mazda. CRAIG MARTIN = GREAT EXPERIENCE! More
I had the pleasure of working with Craig Martin and Big Mike this weekend at Tustin Mazda. I can't say enough about how these two went above and beyond my expectations. I wasn't planning on dealing with my Mike this weekend at Tustin Mazda. I can't say enough about how these two went above and beyond my expectations. I wasn't planning on dealing with my end of lease this weekend. So, to have such an incredibly easy transaction of turning in my Mazda lease and getting my new Mazda made me very happy. The customer service that Craig provided to me was top notch. I believe that customer service is what sets a company above the competition. Tustin Mazda is definitely top notch. I had my 10 year old with me and they even provided her with great customer service. They made sure that she was happy and content while we did our paperwork. Providing her snacks and drinks. It was just a great experience. Craig was so accommodating and covered all of my questions. He really wanted to make sure that I knew that he was available even beyond the purchase of my car to answer any questions, anytime! GREAT CUSTOMER SERVICE!! GREAT EXPERIENCE!! GREAT CAR!!! CX-9 More
Words cannot begin to express the amazing experience I had at the Tustin Mazda dealer. Craig Martin exemplified the most amazing customer service that I have ever experienced. I had originally came in j had at the Tustin Mazda dealer. Craig Martin exemplified the most amazing customer service that I have ever experienced. I had originally came in just to inquire about leasing a car. I was nervous because I had the worst experience at the Chevrolet Dealer in Irvine. They had the worst customer service and did not cater to my needs, but to theirs. Craig was all about getting me into a vehicle that met all of my needs. He went above and beyond in helping me out and making sure that I was not stressed in selecting my next car. I had planned to wait till the lease on the car I was currently driving had ended, but Craig just blew me away with his service that I had decided to go with Mazda. They took my car off my hands and was able to find the car I wanted, however, only one has existed. He made sure to get it for me and have it delivered the next day. Not only was Craig superb in his customer service, but the entire staff was as well. This was my first time getting a car all on my own without my parents, but Craig and his Manager made sure to explain step-by-step the breakdown on the price and do whatever it took to get me a great deal. Even Matt from financial was such a swell guy who did not pressure sale me any warranties. He fully explained all of the offers and even gave me some great deals. All in all I left the dealer extremely happy with an incredible car. I leased the 2014 Mazda 3 and it is by far the best drive ever. It is so smooth and I am excited every day to drive it. I have had an Infiniti, Mercedes, BMW, Chevy Camaro, and now Mazda. For the price and the service, Mazda is the best of all and I can now confidently say that I will stick with Mazda. I am already looking forward to purchasing my car after my lease is up. And as great as Mazda is, it is the dealer that makes the experience great. Earlier in the week I went to Tuttle Click Mazda and the experience was like what you get at Best Buy. Everyone employed there were inexperienced kids and I did not feel valued. I felt like a number or the next commission check, but at Tustin Mazda they truly treat you like family. I would recommend Tustin Mazda to all of my friends, and family! More