Tustin Mazda

We walked in to casually check out the Mazda 5 and the CX-9, and were greeted by Kevin. Easygoing guy with a great sense of humor, he took us for a couple test drives and offered helpful information but w CX-9, and were greeted by Kevin. Easygoing guy with a great sense of humor, he took us for a couple test drives and offered helpful information but without the salesman pressure. Long story short, we were back 4 days later after falling in love with the Mazda 5 for our family, and were very happy to buy from Kevin. He even read stories to our kids and watched Dora in the kids room as we signed the paperwork. Got a great deal and an awesome car! I've recommended Kevin to two friends interested in the Mazda 5, only 4 days after owning it. I've never felt less ripped off and more pleased after buying a new car than I have after buying this one! More

These guys a Tustin Mazda are the ABSOLUTELY THE BEST.Im stil in AWWWWWW about my experience at this dealership,not only did they Drive 100miles to pick up the car I wanted,they drove another 30miles to pic stil in AWWWWWW about my experience at this dealership,not only did they Drive 100miles to pick up the car I wanted,they drove another 30miles to pick me up on a friday night in So. Cal traffic(in the rain) to finalize this most incredible deal.The sales guy Jim Feinstein, was a total professional,honest,punctual and a true definition of what salesman and customer service should be.Jon Patterson (President)was very personal with us, and showed the importance of what a great team of employees he has working for him,he made me and my fiance feel like we were the most important people not only in the showroom, but the entire southern California area.I highly doudt you will find a better group of people working together in a dealership.I cant say enough about this car buying experience,i kept wanting to pinch myself in the hope that I was not dreaming.I will continue to mention this to everyone I know,until their tired of hearing about it.IF YOU ARE IN THE MARKET FOR A CAR,& WANT A HONEST,PERSONAL AND FRIENDLY EXPERIANCE,TUSTIN MAZDA ARE THE GUYS TO GO SEE.Thanks again guys,and I will except your invitation for burgers on a Saturday, as they BBQ bergers for their customer on saturdays,that's what kind of customer service you get here at Tustin Mazda. P.S. Ozzy your the bomb too.(Salesman that actually drove to San Diego and then to pick me up at my house.Ozzy was on the road for hours for me) another part of the incredible staff that work for Jon Patterson at Tustin Mazda. More

This is the second Mazda I have leased from this dealership. I went back to Sammy because he is always professional, courteous, friendly, and gave me the best deal financially he could. I received o dealership. I went back to Sammy because he is always professional, courteous, friendly, and gave me the best deal financially he could. I received over $800 dollars in dealer kickbacks as a return customer, but the sales manager also worked more off the lease price until the deal worked for what I could put down and what I could handle as a payment. I will go back in another year or so when I have a trade in on another vehicle. I went to several dealerships on my first lease (including Kia and Hyundai), one of which I owned previously, and neither of them could come close to the price, customer service, and overall professionalism of Tustin Mazda. Bottom line, they want to sell cars and they don't waste your time with useless haggling. If they can do the deal-they will!! Very satisfied REAL customer!! More

I originally went to a Mazda dealer closer to my home and was disgusted by the "service" of the sales rep (Come on Buddy.. We've got good deals for you!). When I arrived at Tustin Mazda (OC Mazda), I was was disgusted by the "service" of the sales rep (Come on Buddy.. We've got good deals for you!). When I arrived at Tustin Mazda (OC Mazda), I was greeted warmly by Sammy. I didn't feel that he was a shark that was ready to take a bite out of me or a vulture hovering overhead. Instead, Sammy listened to my questions, answered them quickly and confidently and understood my shopping situation. (I told him that I wasn't driving away with a new car today... which I didn't.) He never made me feel pressured and actually gave me a good feeling about Mazda as well as Tustin Mazda. When I got home that night, I told my wife about my experience at Tustin Mazda and she was very intrigued. Long story short, we wound up getting two new cars (a CX5 and a Mazda3)! Great experience all the way around! I would DEFINITELY recommend Sammy and Tustin Mazda to anyone looking for a great deal and great service! More

Came to Tustin Mazda dealer on a Sunday late afternoon from Rancho Cucamonga after unsuccessfully dealing with a "local" Mazda dealer, and one that we previously bought several cars from but couldn't offe from Rancho Cucamonga after unsuccessfully dealing with a "local" Mazda dealer, and one that we previously bought several cars from but couldn't offer us any reason to buy from them. Luckily, we had the good fortune of having Shaun as a salesman. He was so patient, so informative, so knowledgeable about the products he sells .. (and this is, mind you, on a Sunday evening!) We ended up with the car and payment we wanted and the entire process was smooth and effortless. Big Mike in Finance was very helpful in offering different options and explaining things we hadn't considered. I can't say enough good things about this dealership... the guys are the best and we'll definatley be going back when looking for another car!! More

I've inquired for a used 2011 Ford Fiesta and Ozzie Rios called me the following day. I told him that I was at work with no available transportation to get to the dealership since I take the Metrolink to w called me the following day. I told him that I was at work with no available transportation to get to the dealership since I take the Metrolink to work. He volunteered to drive the car to my work place in Irvine so that I was able to test drive it during my lunch hour. I liked the car, took photos, and told him that I'll talk to my wife and daughter later that night. After I got the OK from them, we decided on a price and picked up the car a few days after. I was in and out of the dealership in an hour without any stress or sales pressure. The staff was friendly and made the paper work process tolerable. I would definitely recommend Ozzie and Tustin Mazda to my friends, families, and colleagues. More

We had an absolutely great experience buying from Jim Feinstein at OC Tustin Mazda. I actually came all the way down from San Francisco because I bought my previous Mazda from here and wanted the same e Feinstein at OC Tustin Mazda. I actually came all the way down from San Francisco because I bought my previous Mazda from here and wanted the same experience. The car we bought (CX-5) was on the water and Jim called me every day for a week with the update on exactly when it would be there. Jim produced for us and we got out car at a great price! More

First-time buyer. Dealership had exactly the car I wanted. Jim, Ozzy and all the salespeople there went out of their way to get it financed for me, despite my lack of credit. Made the buying experienc wanted. Jim, Ozzy and all the salespeople there went out of their way to get it financed for me, despite my lack of credit. Made the buying experience beyond enjoyable. I know where I will be going, and telling all my friends to go, for their next car purchase. More

Sammy is really helpful in making my Mazda dreams come true. He also has good stock market advice. Mike the sales manager gets it done. true. He also has good stock market advice. Mike the sales manager gets it done. More

I have used Tustin Mazda to lease cars in 2010 and 2012. In both years Sammy was the salesperson and he continues to be friendly, attentive and enthusiastic. In my recent purchase, Mazda Tustin was able t In both years Sammy was the salesperson and he continues to be friendly, attentive and enthusiastic. In my recent purchase, Mazda Tustin was able to meet my specific requirements and was happy to work with me to negotiate the best price more than matching a competitive price offered at a nearby dealership. I also appreciated the rental car that was provided to me at no cost when there was a delay in the delivery of my new car. More