
Tustin Mazda
Tustin, CA
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4,609 Reviews of Tustin Mazda
I don't purchase cars very often as we pick good transportation and expect it to give us years of service. After doing some initial research I visited Tustin Mazda and met Jeff for the first time o transportation and expect it to give us years of service. After doing some initial research I visited Tustin Mazda and met Jeff for the first time on a Sunday afternoon. He was very helpful and not at all high pressure. He offered a test drive and he was very helpful in describing the features while letting me enjoy the pleasure of driving the Mazda 3. When I took it on the test drive, it had 6 miles on it. I did additional research and determined that I wanted to narrow the choices to the Mazda and Jeff made a very good offer and we were also able to handle the trade-in with a lot less worry than expected. It was a fabulous experience and I highly recommend Jeff and the staff at Tustin Mazda. They are engaged with the community and very hospitable providing many special services and details. Thank you, Jeff. More
I had a great experience buying at Tustin Mazda. They offer an S-Plan because of my employer, and it made purchasing my new Mazda 3 a cinch. They were great about finding the specific vehicle I was look offer an S-Plan because of my employer, and it made purchasing my new Mazda 3 a cinch. They were great about finding the specific vehicle I was looking for, and ran to their Huntington Beach location to get the car that I wanted in the specific color. Sammy did a great job helping me, but even all of their other staff has been fantastic. Their service department, when inquiring about a Mazda 6 that we also own, was also fantastic and friendly in assisting us. More
Buying a car is usually a stressful experience for me, but buying a car at Tustin Mazda with the help of Jimmy and Heidi was terrific. They are both very personable, knowledgeable and professional. The d but buying a car at Tustin Mazda with the help of Jimmy and Heidi was terrific. They are both very personable, knowledgeable and professional. The dealership found the color and type of car I wanted in a very timely manner, made sure I knew everything I wanted to learn about my new car, and I ended up with a great deal. I would highly recommend this dealership. They even called to see how I liked my car after a few days. I love my car. ZOOM, ZOOM! While waiting for my car to arrive at the dealership, they called me several times to let me know the status of arrival and Heidi even called me on her day off. The level of service at this dealership would be hard to find anywhere! Thank you to all who helped. More
What an awesome surprise! I absolutely HATE car shopping. I dread dealing with sneaky salesmen trying to take advantage of me. I have walked away from many dealerships in disgust. Not so with Tustin Mazda. I I dread dealing with sneaky salesmen trying to take advantage of me. I have walked away from many dealerships in disgust. Not so with Tustin Mazda. I contacted several dealers via the internet to express my interest in a Mazda 6. James Feinstein of Tustin Mazda contacted me almost immediately. His quote was extremely competitive and he clearly wanted my business. I drove to the dealership, completely anticipating some hidden costs or other underhanded stuff. No Way! James and his staff were extremely friendly and accommodating to my wife and I. They completed all of the paperwork in no more than 1 1/2 hours. No funny business. My only surprise was how awesome James and the folks at Tustin Mazda made the experience. I love my new car and I love this dealership. Thanks again to James Feinstein at Tustin Mazda. More
OC Mazda has been great, I just bought my second car from them. The saleman who I bought my car, Jeff, arranged for his staff to stay late to close the deal. I have been very impressed with the quality of se them. The saleman who I bought my car, Jeff, arranged for his staff to stay late to close the deal. I have been very impressed with the quality of service and commitment that Tustin Mazda has consistently delivered. More
My husband andI picked up our new Miata last with great excitment. We have purchased a few cars in our lifetime; however this experience was one of the best we have had. We appreciated the dealers willin excitment. We have purchased a few cars in our lifetime; however this experience was one of the best we have had. We appreciated the dealers willingness to listen to what might make your dealership better and their personal attention to our desire to get the car we wanted as well as the price and service level we wanted. Shaun McCray did a great job. He listened to our needs, did not push us or rush us into anything and made sure that what he said he would do – he did. His attention to detail and his relationship with your team made the process go smoothly and quickly. We love our car…at the end of the evening we had a Miata, our Miata book, and at our request, Shaun took photos us with our trade-in and our new Miata. We saved for a long time to buy the Miata and we will enjoy it even longer. More
I was unsure whether or not to purchase a car but after going to Tustin Mazda, the friendliness and comfort that i experienced sold me. Sammy was very easy going and knowledgeable about the vehicles on the going to Tustin Mazda, the friendliness and comfort that i experienced sold me. Sammy was very easy going and knowledgeable about the vehicles on the lot which made buying a car easy. I was unsure about the price, however Sammy assured me that he was giving me the best price. He was there through every step of the way and i appreciate all the work he's done for me. I bought the car 2 weeks ago and i have to say that Mazda was a great experience and i would,and already have, recommend this dealership to my friends. More
I have a construction company and have bought many trucks and cars over the past 20 years and found the experience of purchasing a car at Tustin Mazda to be as good if not better than any purchased vehicle. and cars over the past 20 years and found the experience of purchasing a car at Tustin Mazda to be as good if not better than any purchased vehicle. My sales person ( Vinnie ) made this purchase an easy and pleasant experience. She was very informed and was helpful throughout the whole process. The Team of Vinnie, Big Mike and even John Patterson ( owner ) I highly recommend to any other people who are looking to purchase a Mazda vehicle More
On our visit to Tustin Mazda last weekend, we were really only interested in driving a CX9, because we were evaluating it compared to the Honda Pilot. My husband really loved the look of the car, and sat in only interested in driving a CX9, because we were evaluating it compared to the Honda Pilot. My husband really loved the look of the car, and sat in all the various seats. We were helped by Lavinia, "Vinnie", Cooper. We asked if we could drive one of the slightly used vehicles and she said "sure". She was so good at pointing out all the safety features that the Grand Touring model had, that I was getting more and more sold on this car. We do not normally buy a brand new car, although the financing options were very attractive, so we started asking about the slightly used vehicles that were available. She showed us all that were on the lot, even the brand new ones that had the different color combinations. There wasn't a perfect car on the lot that met our needs and wants, but she took our phone number and said she'd look around. By Tuesday, she called and had found the perfect pre-owned CX9 in the perfect colors. I just returned from the lot and I couldn't be any more pleased with the whole experience. She is a true professional. I've bought a lot of cars in my 61 years, and this experience couldn't have gone any better for us. More
Over the years I have bought, sold, and traded many many cars. My experience with Tustin Mazda in general and with their sales associate Shaun McCray specifically, is by far and away the BEST experience th cars. My experience with Tustin Mazda in general and with their sales associate Shaun McCray specifically, is by far and away the BEST experience that I have ever had with a dealer. Not only did they give me the best price possible without haggling, they bent over backwards to make sure that my experience was a friendly, positve, and human one at every turn. Yes, these guys want to sell cars, but they also are committed to making the transaction more positive, friendly, and relational than the typical dealership. Thank you Shaun, John, and Veronica for making my car purchase a pleasure, rather than a negative event and a tedious chore. I will recommend you to anyone I know looking to purchase a car. You folks are the best! More