Tustin Mazda - Service Center

I have been coming to this dealership for years now and cannot speak more highly about the trust I have in their service department personnel, specifically Ms. Elle! As a woman who has very limited knowled cannot speak more highly about the trust I have in their service department personnel, specifically Ms. Elle! As a woman who has very limited knowledge about vehicles (including my own), I can say that I actually look forward to come to this dealership knowing that my vehicle will be taken care of the right way. I am always encouraged to ask clarifying questions to make a decision that best suits my needs. I 100% recommend this dealership. More

Josh was accommodating & communicative all while making me feel very comfortable dealing with an unexpected sun roof repair. He went out of the way to have exceptional customer service, I would highly re me feel very comfortable dealing with an unexpected sun roof repair. He went out of the way to have exceptional customer service, I would highly recommend him handing anything you need at Tustin Mazda! We will be asking for him from now on! More

Very friendly staff! They answered all of my questions and even booked complimentary Lyft rides for me so that I could go back home and then back to get my car once the s They answered all of my questions and even booked complimentary Lyft rides for me so that I could go back home and then back to get my car once the service was done. They also sent me a video of the service summary! Wasn’t expecting that. I appreciate it! Their service was above and beyond! Honest work. More

This dealership excels in their customer service. Everyone who walks in is always acknowledged with a greeting and assisted courteously, no matter where they’re heading to - either for service or sal Everyone who walks in is always acknowledged with a greeting and assisted courteously, no matter where they’re heading to - either for service or sales. More

Elle provided amazing service. She is very knowledgeable and was able to answer all my questions. She was attentive to my concerns and made sure I got the help I needed She is very knowledgeable and was able to answer all my questions. She was attentive to my concerns and made sure I got the help I needed More

I coincidentally always get Dilan as my service advisor and im beyond grateful. He's very thorough and straight forward and I appreciate that. Thank you for the advice and for taking care of my car! and im beyond grateful. He's very thorough and straight forward and I appreciate that. Thank you for the advice and for taking care of my car! More

The service reps at Tustin Mazda are always incredible and very helpful! Every time I’ve been there for general maintenance everyone is very kind, respectful, and thoughtful! and very helpful! Every time I’ve been there for general maintenance everyone is very kind, respectful, and thoughtful! More

Dylan’s customer service is excellent. He is very knowledgeable about Mazda cars. He helps me plan ahead of time when repairs should be done. I love the video were the mechanic shows and e He is very knowledgeable about Mazda cars. He helps me plan ahead of time when repairs should be done. I love the video were the mechanic shows and explained the condition of the parts of the car. Overall, Great service! More