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Two Rivers Ford

Mt Juliet, TN

4.9
840 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee since 1983. We are one of the top 50 Ford Dealers in the Nation. We sell at 1% over invoice all non-specialty new Fords, including custom orders. We have a non-commissioned sales team that offers a no-pressure, transparent buying experience. Two Rivers Ford also stocks a huge selection of quality pre-owned vehicles--carefully chosen, inspected, and guaranteed. And when it comes to work trucks, we have one of the top Commercial Vehicle Divisions in the Nation. Two Rivers Ford is an A+ Member of the Better Business Bureau. We make buying a vehicle fast, easy, and fun!
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76 Belinda Pkwy

Mt Juliet, TN

37122

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March 18, 2014

First of all the dealership was clean looking inside and outside. The sales people who where outside when I came up were friendly and greeted me. My son and I both have always done business with Mr. Phill More

by vandrews1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2014 -

Two Rivers Ford responded

Thank you for sharing your experience! Customer service is one of our top priorities so we're happy to hear that Tom Phillips was able to make your car-buying experience a pleasant one. Thank you for your recommendations and we hope to do business with you again!

March 15, 2014

Everyone connected with the dealership is courteous and friendly. Lonnie Fox was exceptional. He went out of his way to complete the deal and has followed up to answer every question that might arise. I More

by atcpunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2014 -

Two Rivers Ford responded

Thank you for your business! We're glad you found Lonnie and the rest of our team to be so helpful in your car-buying experience. Thank you for the future recommendations and we hope to work with you again!

March 14, 2014

Allen King showed outstanding customer service a few months ago when I was in need of a new car on short notice. I was also pressed for time, but he didn't hesitate to literally go the extra mile, brin More

by ksmerola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen King
Mar 17, 2014 -

Two Rivers Ford responded

Thank you for sharing your experience! Customer service is a top priority for us here at Two Rivers Ford and we're glad to hear Allen was able to make your visit go smoothly. If you have any questions, please come back in and see us!

March 14, 2014

I have had the opportunity to work with Allen King on three occasions in recent years. I have found Allen to be very attentive to my specific needs as I considered and purchased vehicles with his assista More

by BC1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen King
Mar 17, 2014 -

Two Rivers Ford responded

Thank you for the kind words! We're happy to hear you were satisfied with your past visits to Two Rivers Ford and that Allen was able to meet your car needs. If you are ever in the market for another car, we look forward to working with you again!

March 13, 2014

Always a pleasure to deal with the Two Rivers Ford folks. I hope to purchase all of my future vehicles from Two Rivers Ford. Thanks More

by pinmaster1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherman Hunter, Sherman Hunter
Mar 13, 2014 -

Two Rivers Ford responded

That's good to hear! Customer service is a top priority for us here at Two Rivers Ford and we're happy to hear your experience lived up to those expectations. Thank you for choosing Two Rivers Ford and we look forward to working with you again!

March 13, 2014

We luv Two Rivers Ford. Our entire family has and will purchase New and used cars from Joel at Two Rivers. Originally dropping by when our local dealership failed us, 19 years latter we now have a loooo More

by bucksnortrailroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2014 -

Two Rivers Ford responded

Thank you for your continued loyalty to Two Rivers Ford! We're happy to hear you have been satisfied with your experience here for nearly two decades and hope to work with you over the next two decades, and more! If you need anything, please don't hesitate to come in and see us!

March 12, 2014

We have been using Two Rivers Ford for over 20 years to lease, purchase new, and used trucks and SUV's. We have always received the best price and service of any Ford dealer in the Nashvile area. More

by baird001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2014 -

Two Rivers Ford responded

Thank you for the kind words.

March 12, 2014

I have been working with Joel for the past 7 years and have nothing but positive experiences. I have referred well over two dozen people to Joel as referrals and continue to hear positive comments from p More

by blwnsmoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 13, 2014 -

Two Rivers Ford responded

We're glad to hear you have enjoyed your experiences with Two Rivers Ford! We want every customer who comes in to feel that they were completely taken care of. Thank you for your recommendations and we look forward to doing business with you again in the future!

January 18, 2014

We visited Two Rivers Ford with the intention of purchasing but couldn't get in the door without feeling like we were imposing. We asked for an individual by name and when we were told he was not th More

by bah0208
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
Mar 12, 2014 -

Two Rivers Ford responded

We are so sorry that you had a less then desired expierience here at the dealership. I would have responded sooner but this just came to my attention. At this point there is nothing left to do but apologize and to offer my assistance in the future. If in the future you would like to give us a second chance please feel free to reach out to myself (Joel Hawley) and I will ensure you have a true Two Rivers Ford expierience.

August 24, 2007

If there ever is a problem, their motto is "The customer is always right." The service manager is always available to address any complaints that I may have, even it it means calling the factory, FORD MOTOR More

by grady572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Taylor, Charles Moyer, Stephen Hess, Sam Vuocolo
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