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University Auto Center GMC/Buick/Cadillac

Ellensburg, WA

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165 Reviews

1817 North Sr 97

Ellensburg, WA

98926

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Showing 165 reviews

March 04, 2022

I Bought a used 2017 GMC Sierrra Denali from UAC. Sales transaction was pretty seamless. Was told by salesman truck had been well taken care of, with no issues, local owner, and I was making a good More

by Dan Broyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riley Smith
October 29, 2020

I bought a brand new 2020 Jeep Cherokee from UAC approx 5 months ago. Drew Snider is absolutely incredible at his job and made the buying process fun and easy. He is the only reason I am still happy I bought More

by sriel2510
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
Nov 10, 2020 -

University Auto Center GMC/Buick/Cadillac responded

Hello, we are so sorry to hear about your experience and understand how frustrating it can be to be waiting on the manufacturer with no answers. Unfortunately our hands were tied because we too were waiting to hear back from the manufacturer. It was never our intention to keep you waiting or make you feel like you were in the dark in this situation and are willing to do what we can to make it right with you. Also, because of the COVID guidelines we have been unable to give loaner cars to any customers, no matter the situation. We apologize for the inconvenience this may have caused you. Please do not hesitate to reach out if you need anything else from us. Thank you.

August 12, 2019

Recommended This is my fourth purchase from UNiversity Auto Center. As always, friendly professional service and they got me a great rate. Very happy and highly r More

by Rusty75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Glover
Aug 13, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

August 12, 2019

Excellent Service Raymond and the UAC staff were very friendly and patient while my husband and I were looking for a new car. Raymond took a look at the list of what I More

by bmwyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Glover
Aug 13, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Raymond and Holly and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

July 23, 2019

Excellent Service and Communication Had our truck towed in due to tranny line failure on Monday afternoon. They were booked full but still managed to do a quick trouble shoot to get part More

by T. Bergstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bre Oliver
Jul 24, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Bre and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 17, 2019

I'm happy The salesman, Matt was great. Got a Sierra even better then I expected at a very fair price. They gave me what I wanted for my trade in too, This is m More

by janabillbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lueder
Jul 24, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Matt and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 11, 2019

Wonderful Experience I have purchased a number of vehicles over the years, and I have to say that this was the nicest experience I've had yet. Matt was helpful, kind and m More

by LEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Stewart, Matt Lueder
Jul 24, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Matt and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 10, 2019

Great dealer Bought a used truck while stopping in on a roadtrip because my wife and I were curious about the truck we saw online, and figured out it was the right More

by CBH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Stewart, Jackson Beaumont
Jul 24, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Jackson and Holly and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 08, 2019

Great experience! My family and I had such a wonderful experience buying our ((new to us)) yukon from UAC. First thing first every single employee was extremely frien More

by CourtanyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Holly Stewart, Jackson Beaumont
Jul 24, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to the sales team and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

June 01, 2019

Great customer service and got the deal done with my vehicle Great experience. Matt did a great job attending us. Very energetic, did a great job finishing the deal. Highly would recommend this place to anyone! More

by Jtorres8318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lueder
Jun 05, 2019 -

University Auto Center GMC/Buick/Cadillac responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Matt and we hope you continue to enjoy your vehicle and we are here for you if you need anything in the future. Thank you for being such a loyal UAC customer! All the best.

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