VIP Auto Outlet

Upped the price by $800 over online price. Second trip out of my driveway $225 for new battery. $175 to fix stone chip. One week later, it sits at my mechanic's waiting for a rear differentia Second trip out of my driveway $225 for new battery. $175 to fix stone chip. One week later, it sits at my mechanic's waiting for a rear differential, still with temporary plate on it! I paid over $11,000 and they refuse to help! More

They were very efficient and professional. And straight to the point Great Customer Service. I’m glad I chose to go there for my car needs And straight to the point Great Customer Service. I’m glad I chose to go there for my car needs More

Horrible experience. These dealers are scammers and will sell you a faulty car and do not honor their 7 day return policy. I received my vehicle via delivery and immediat These dealers are scammers and will sell you a faulty car and do not honor their 7 day return policy. I received my vehicle via delivery and immediately noticed a noise that was not right. I sent them a video right then and said I would take it to a mechanic just to be sure. It turns out they delivered the vehicle with a bad clutch which would cost me $2,200 to fix. I told them I would need to return the vehicle because this is not the condition of the car when I had it inspected on the Friday before (the car was delivered on the following Wednesday - 5 days after inspection). Between those 5 days, the clutch gave out in their possession and they are refusing to fix it at their cost or allow me to return it without paying them $1,200. I did not own the car for more than 5 minutes before discovering the faulty clutch. Take your business to somewhere else more trustworthy. More

This dealer makes buy here pay here dealers look more trustworthy. Purchased a vehicle from this dealer few years ago traded a vehicle towards the vehicle I purchased they were supposed to pay the balanc trustworthy. Purchased a vehicle from this dealer few years ago traded a vehicle towards the vehicle I purchased they were supposed to pay the balance of the loan on my traded in vehicle off which was around 2000 dollars. Low and behold I found out when I went to purchase a vehicle I found out this loan was still open on my account. I contacted my the lender they informed me the records show dealer calling for a payoff quote but never paid vehicle off. I had to pay the balance off to get it off my credit contacted dealer about this issue and compensation. They told me they had no idea of this happening they have to look into it nor any idea of what they did with the vehicle low and behold they basically lost a vehicle and are playing stupid about it. Also don’t let them tell you the finance company requires warranty when they told me that I contacted the finance company and was informed they don’t require it. More

This was my first car and I was very nervous but Kevin was very patient and answered all my questions. I left feeling so satisfied but above all grateful for how everyone there went above and beyond to he was very patient and answered all my questions. I left feeling so satisfied but above all grateful for how everyone there went above and beyond to help me. Thanks V.I.P More

Edwinn did a amazing job getting me approved and in and out with the car I wanted I highly recommend going to him if your in the market for a new ride……. out with the car I wanted I highly recommend going to him if your in the market for a new ride……. More

RECENTLY PURCHASED A 2018 HONDA CRV, MY WIFE COULDN'T BE MORE HAPPIER. KEVIN WAS A PLEASURE TO DEAL WITH. HIGHLY RECOMMEND MORE HAPPIER. KEVIN WAS A PLEASURE TO DEAL WITH. HIGHLY RECOMMEND More

Tom R. was courteous, efficient, friendly and respectful! He gave me an appraisal of what they could offer for my van and the dealership concluded the deal in 6 days. He didn't pull any 'fast ones' on us and He gave me an appraisal of what they could offer for my van and the dealership concluded the deal in 6 days. He didn't pull any 'fast ones' on us and was actually fun to talk with. He made my sale a pleasure. I would definitely consider VIP Auto Outlet again. I've NEVER had a more pleasant encounter with a dealer... no pressure! The check he gave me cleared at the bank the SAME DAY! More

I just purchased a vehicle from Kevin. I have to say on a torrential rain storm the Friday before July 4th, Kevin stayed until thr car purchase was completed! I was extremely impressed with Kevin’s ability torrential rain storm the Friday before July 4th, Kevin stayed until thr car purchase was completed! I was extremely impressed with Kevin’s ability to treat each customer as a “valued” customer! I also was impressed with Jack who spoke to me over the phone prior to my coming in to answer any questions that I had about my vehicle purchase! I would highly recommend this auto dealership ! Keep up the great work gentleman! YOU are 10 stars ⭐️! More