Read Reviews VIP Auto Outlet

VIP Auto Outlet

VIP Auto Outlet

2809 Route 73 S
Maple Shade, New Jersey 08052


(856) 234-3435

VIP Auto Outlet
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 23 reviews

4.7

4.7 out of 5

25 lifetime reviews

VIP Auto Outlet

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Certified: VIP Auto Outlet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, VIP Auto Outlet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About VIP Auto Outlet

Home of the Guaranteed Credit Approval!! Here at Vip Auto Outlet a 1 minute credit application can change your life.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

eilkutch21
4/17/2013 7:45:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan LemmermanAlan Lemmerman
James MauroJames Mauro
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of VIP Auto Outlet:

Both Alan & Jim made me feel comfortable. They were most kind and considerate. Buying a car can be a very stressful
experience, but Alan & Jim made it easy.

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Jperrinfalquet
4/3/2013 8:55:23 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James MauroJames Mauro
Anthony  MerglianoAnthony Mergliano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

I recommend VIP AUTO in Mapleshade, NJ, so very highly. Anthony Mergliano made the process so smooth and actually fun! He is very professional and my husband and I are so thrilled with the car we purchased. Many friends and family have commented on what a nice car it is and we have already recommended VIP to them. VIP knows how to help you get the car you really want, at a great price, while making the process fun and positive!

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Driver008
3/15/2013 4:01:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony  MerglianoAnthony Mergliano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

Anthony Mergliano "the come to guy":D. This was an awesome buying experience. I never thought in my wildest imagination I'd be driving away with my DREAM auto. VIP and "the come to guy" made it happen. If you have any doubt don't, Jimmmy-Jim-Jim and his sales team can make it happen. CAN'T BE BEAT!!! :D

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scasis1
3/3/2013 10:32:09 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan LemmermanAlan Lemmerman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

The sales people were really nice. I've bought used cars before and I have to say that this was the best experience I've had so far when purchasing a car. Thanks VIP Auto Outlet.

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kds71
2/9/2013 2:01:26 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony  MerglianoAnthony Mergliano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    3
  • Pricing:

    5
  • Overall Score:

    4.6

My Review Of VIP Auto Outlet:

Anthony made the experience of getting a new car stress free . In my opinion he is the best salesman at this location. If it wasn't for Anthony at this location, I would have scored this A LOT less. The location has nice cars and prices but some of the attitudes from certain employees are very negative.

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CaitlynMarie
1/1/2013 12:46:04 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan LemmermanAlan Lemmerman
James MauroJames Mauro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

I went in unsure of what to expect and within seconds I felt like it was a great choice. My experience in every way was just great. Alan showed me around and found a car I instantly fell in love with and Jimmy worked with me until we could find a good payment plan. These guys are the best - I am so happy to have bought my first car with them. :)

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glenncarty2243
11/10/2012 10:55:54 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan LemmermanAlan Lemmerman
James MauroJames Mauro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

I had been to another dealership in Williamstown who promised the world even sent friends there and they didnt deliver as they promised, I looked on line and found VIP Auto had watched numerous commercials of theirs, so i decided to apply on line, and I am glad that I did, I spoke to Jim the following day and he told me to come down and check the dealership out. My credit was very challenging but Jim and Alan got me approved for a vehicle I WANTED not what i had to SETTLE for, and it is financed under a bank so its reported to help my credit. Jim and Alan I look forward to a great relationship and if I need another car I WILL be back. I WILL also be sending my friends your way. Jim and Alan thank you again for all your hard work, you guys are amazing and truly the best experience I have EVER had. As said by another customer, I am not compensated for this statement but if you need a good car go see Jim and Alan for your vehicle needs. I am glad I did!!!!


Glenn
Happy Escape owner

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Response From: VIP Auto Outlet
Added: 11/13/2012 5:47:00 PM

Hello Glenn I was my pleasure to help you out and make you feel like a good person that you are and make your car buying a great time. Please stay in contact with us and send some people so I can get you some extra money!! Thanks Jim

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djlisalove
10/16/2012 2:39:20 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James MauroJames Mauro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

It was the best experience I ever had purchasing a car. It was my 5th car I had ever purchased in my life. My very first car was my worst experience in 1988 and I hated car salesmen from then on. After that I was not friendly to them for my next 3 purchases.

But this time was totally different. From the moment I walked in the door, I was greeted with a friendly hello and I knew it was sincere. I never felt pressured and I knew then it was gonna be okay.

I arrived to the dealership at about 7:30pm and I was driving away by 8:45pm. Not bad for purchasing a 2012 Nissan Altima! I highly recommend them to anyone purchasing a vehicle. If I love them, they have got to be the best!!! I never met a car salesman I ever liked. I guess since in probably the last car I will purchase for the next 10 years, the best was saved for last!!!!!

Oh and all the cars are in great condition. The Carfax info is right on the website for you to see for free, which would normally cost a person $40. They leave nothing for wondering or guessing. They are truly the BEST!!!

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Response From: VIP Auto Outlet
Added: 10/16/2012 10:30:58 AM

It was a pleasure to meet you and to help you get into your almost brand new car!!! I'm glad that we made your experience so wonderful....Thanks for being apart of the VIP family....Jim

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Authentik
8/28/2012 10:33:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James MauroJames Mauro
Anthony  MerglianoAnthony Mergliano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

I was looking online trying to find a good dealership and came across VIP Auto. I checked out their website, reviews and ratings, viewed their inventory, and watched their commercial. They had great cars that showed the car fax for each vehicle. I was a little apprehensive to complete the application because I have had bad experiences with dealers. However, I called and spoke with Jim and completed my credit application. Jim was very nice and professional on the phone. He told me to come on down to the dealership and he would help me to get into a vehicle. From the time that I stepped foot on the lot, I was treated with respect and like VIP!! They never discriminated me based on my credit history. Jim and Anthony showed me a few different vehicles that would work for me in my situation. Soon after, they found me MY CAR and it was GREAT. I honestly did not think that I would walk off the lot with a car but I did! Everything Jim said that he could do for me was done. There were no lies or gimmicks. My overall experience with VIP AUTO was WONDERFUL! I would absolutely recommend this car dealership for anyone who is looking for a vehicle. I want to thank Jim and Anthony for their hard work in finding me a reliable safe car! AT VIP AUTO THEY TREAT YOU LIKE VIP!!!! (no they didnt pay me to say that because its true)

Thanks again,

Chester P.

PS- JIM----no more wet seats!!! LOL hahaha Thanks Jim--- YOU THE MAN!!!!!

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Lucky2012
8/28/2012 10:13:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James MauroJames Mauro
Anthony  MerglianoAnthony Mergliano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of VIP Auto Outlet:

I was looking online to try to find a good dealership so I googled and came across VIP Auto. I went to the website, viewed their inventory, and watched their commercial. I was amazed that it wasn't scripted and that it was very real. They had great cars that showed details. I filled out the credit application and was called within 30 minutes. I spoke with Jim and was very nice and professional on the phone. He told me to come on down to the dealership and would help me to get into a vehicle. From the time that I stepped into the door, I was treated with respect. They did not discriminate me for my credit history. Jim introduced me to Anthony, who showed me a few different vehicles that might work for me. After some time a PERFECT match was made. Everything Jim said that he could do for me was done. There were no lies and he was not trying to rip me off like some of those other dealers. My overall experience at VIP AUTO was epic and amazing! I recommend this car dealership for anyone who is looking for a new vehicle. I just want to say thank you to Jim and Anthony for all of their help! I also appreciate all of your HARD WORK!!

Thanks,

Walt H.

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Response From: VIP Auto Outlet
Added: 8/29/2012 6:36:34 PM

Walter I'm glad you feel that way and I'm happy to have you as a customer but also a friend. I'm here for anything you need and send some customers so I can give you some extra money!!! Thanks again Jim

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