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Val Ward Cadillac Inc
Fort Myers, FL
933 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 933 reviews
May 07, 2025
This place is great. The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficien The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficiently, and do not waste your time. I highly recommend this dealership service department. More
by PGGator
Verified Customer
May 05, 2025
Prices to high for example 170. 00 for a new cabin air filter a 10 minute job and a 30.00 part 00 for a new cabin air filter a 10 minute job and a 30.00 part More
by MASONWOOD58
Employees Worked With
May 04, 2025
Great staff - service and sales. They are spot on handling service issues. They have earned my loyalty. They are spot on handling service issues. They have earned my loyalty. More
by FELICIAK17
Employees Worked With
May 03, 2025
Fast and to the point, service rep told me exactly what I needed.. thank you needed.. thank you More
by rosengartenml
Employees Worked With
April 30, 2025
Highly recommend Val Ward Cadillac for all your Caddy needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and Jamie in the service department are exceptionally knowledgeable and always go above and beyond to ensure customer satisfaction. The sales department is equally impressive - they go out of their way to make sure you’re happy with your purchase! Val Ward also offers a wide selection of new and quality pre owned cars to choose from, making it easy to find the right fit. There’s a reason Val Ward has been rated ‘Dealer of the Year’ for 8+ years! Every visit is an exceptional experience that sets them apart, 10/10 rating! More
by Ashley Piland
April 28, 2025
All things we need are done here. Thank you for the good oil change experience there Thank you for the good oil change experience there More
by NNEUNGG
Employees Worked With
April 28, 2025
I had a 2012, 2019 and now a 2024 Escalade. The first two were serviced by Devoe and I was a little hesitant to swith to Val Ward becuase of the 30 mile difference in my drive. I am VERY glad I The first two were serviced by Devoe and I was a little hesitant to swith to Val Ward becuase of the 30 mile difference in my drive. I am VERY glad I did. Val Ward welcomed me on a Saturday for an emergency visit (tire change). Karina and everyone I interacted with were excellent and made me feel welcome. I was in and out in an hour! I could not be more pleased. More
by DARRENJDAVIS
Employees Worked With
April 27, 2025
Jamie and all the staff I encountered were pleasant and friendly. The service was completed promptly and the car was washed. The waiting room was comfortable and neat. Overall a great experience. friendly. The service was completed promptly and the car was washed. The waiting room was comfortable and neat. Overall a great experience. More
by twhite46
Employees Worked With
April 26, 2025
Professional, courteous, experienced and very helpful as was everyone we encountered. We were treated very well! was everyone we encountered. We were treated very well! More
by YOGIBEAR06
April 26, 2025
They made the purchasing process very comfortable. They followed through with everything as promised. Everyone was very pleasant and friendly. They followed through with everything as promised. Everyone was very pleasant and friendly. More
by Tamar Canales
Employees Worked With
