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Val Ward Cadillac Inc

Fort Myers, FL

4.8
616 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 616 reviews

May 04, 2024

We love doing business with you. It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! More

by BLP512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Severson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete sales mgr
May 03, 2024

Very attentive and competent. Vince Verrico knows how to treat customers. I have purchased a number of cars from your company. More

by GEMERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Fred was excellent. He answered all my questions, and was very helpful in making sure we had all options regarding the lease. More

by ANGSTADT0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 29, 2024

Emergency tire repair, got squeezed in for appointment, wait time for repair was over two hours but no problems! More

by pmzuck
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 27, 2024

I walked in on a Monday afternoon with the hopes of walking out with a new car and Julio Martinez made that happen. It took almost 6 hours from start to finish and he worked diligently for me and I co More

by amiedaubmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Val Ward Cadillac Inc responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 27, 2024

Well presented sales pitch. Pickup and instruction on various features was thoroughly presented. Great dealership. More

by krahnd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Gedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 27, 2024

My car was ready in half the time that I was told it would be. More

by MMCGUIRE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Val Ward Cadillac Inc responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 26, 2024

You should at lest tell us that you are adding a fee for using our charge card. This is not right. Oil change cost too much as it is. "This not right". More

by apdetret33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Val Ward Cadillac Inc responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 25, 2024

Amazing and quality service. Always a pleasure working with the team at Val Ward Cadillac. More

by avilaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

Collision center does amazing work. I take all the vehicles in our company fleet here. I have never had anything to complain about. Their work is impeccable. Bonnie and Patty will take More

by bdarden2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bonnie and Patty in the collision center
Apr 29, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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