Val Ward Cadillac Inc - Service Center

They were able to make my appointment quickly. They also called and let us know what needed done and it was covered by warrenty. They also called and let us know what needed done and it was covered by warrenty. More

Fast efficient friendly service. Had screw in tire and they were able to accommodate within one hour. Had screw in tire and they were able to accommodate within one hour. More

Patty and Rich in the collision center are two of the best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. More

Best in the area. Staff is professional and honest. Complete services on time and competitively priced Staff is professional and honest. Complete services on time and competitively priced More

Great personable clean knowledgeable employees well organized works like a machine comfortable team oriented happy organized works like a machine comfortable team oriented happy More

i Don't like the 3% charge if you use a credit card. This is low!!! Should have let me know up front db This is low!!! Should have let me know up front db More

Great Service, I have always had Great Service and an honest price. I explained to Dave the issues, I had with my SRX. He had them looked at gave me good price. I like the service a lot, they don't come honest price. I explained to Dave the issues, I had with my SRX. He had them looked at gave me good price. I like the service a lot, they don't come back with a hidden agenda, just the cost of fixing them items. The biggest thing is I trust them, and that is hard to say about any automobile service companies. -Paul Dorsch More

My extended warranty provider failed to address an interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete s interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete satisfaction. He and Ned Kelly, the body shop Manager, are both knowledgeable and dedicated to creating satisfied customers. Karina, my service writer, is straightforward and makes sure things are followed through as planned. They are professionals, a pleasant experience. More

Karina did an excellent job setting up the service for my vehicle and providing me with a loaner vehicle. vehicle and providing me with a loaner vehicle. More

Great dealership ,the service is the best I have ever dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and know dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and knowledgeable More