Valenti Chrysler Dodge Jeep Ram

Service dept doesn’t answer a phone, let alone return a call . My truck has been at the dealer for over a month - and it was only after finally having a service Manager paged by the operator that they real call . My truck has been at the dealer for over a month - and it was only after finally having a service Manager paged by the operator that they realized the part was never ordered that is needed for repair . Had they returned a call , or picked up the phone they may have realized this oversight sooner. Additionally there was evidence of a “joy ride” . This includes branches that were stuck UNDER both wipers, mud in the wheel wells and a bent inner rim ( dually). So this experience has been ridiculous and unacceptable. That said , the Valenti family are good people and they do an enormous amount of good for the community. That makes this review all the more disappointing. If you use the service dept - take pictures of your ride / before and after . Good luck More

Jason Crandall was great! I purchased a Jeep Wrangler from him. I Highly recommend him! I purchased a Jeep Wrangler from him. I Highly recommend him! More

Jason Crandall was a pleasure to work with very accommodating and knowledgeable I have bought vehicles from him in the past and will in the future accommodating and knowledgeable I have bought vehicles from him in the past and will in the future More

My Ram service was quick, easy and everything was explained perfectly by Tylor. I highly recommend. explained perfectly by Tylor. I highly recommend. More

We have been very pleased with the Sales and service teams at Valenti's Group. We just purchased our fifth vehicle and couldn't be happier with our purchase. We have recommended Valenti's as the place teams at Valenti's Group. We just purchased our fifth vehicle and couldn't be happier with our purchase. We have recommended Valenti's as the place to purchase a vehicle to our friends and family and will continue to do so. Thank you Jason Crandall for a great purchase experience and continued support. More

Courteous and professional sales staff. Worked with us closely and respected our time constraints. I Worked with us closely and respected our time constraints. I More

This was our second new vehicle purchase from Valenti Jeep in Mystic, CT. Both transactions were seamless thanks to the entire team but specifically our salesperson Jason Crandall. Jason took the time to Jeep in Mystic, CT. Both transactions were seamless thanks to the entire team but specifically our salesperson Jason Crandall. Jason took the time to listen to our must haves, budget, and preferred model/trim levels. He understood exactly what we were looking for and never tried to push anything on us that was outside of that. He was extremely patient with us in searching for the exact Jeep we wanted, reserved an incoming Jeep when there wasn’t exactly what we were looking for available on the lot. After being burned by our previous longtime dealership we were hesitant about starting over somewhere else but thanks to the recommendations of friends we reached out to the internet sales team for the first Jeep 4xe we purchased. Nick was responsive, courteous, understanding and again, at no point pushy. Nick put us in touch with the team at Jeep and we we’re connected with Jason who took it from there. He made it such a wonderful, and in my opinion can often be daunting, car buying experience that we returned for a second Grand Cherokee 4xe. We highly recommend going to see Jason at Valenti Jeep if you’re in the market for a new car! More

Really enjoyed our experience working with Jake. He was able to answer all of our question, was very responsive. We went back and forth on different pricing scenarios so had him running around qui He was able to answer all of our question, was very responsive. We went back and forth on different pricing scenarios so had him running around quite a bit, but I never got the feeling like we were putting him out. Would definitively recommend anyone looking for a Jeep to ask for Jake Umphlett. More

Very good . dealers.review of all types of cars.instructions..and warranties.thank you.prices dealers.review of all types of cars.instructions..and warranties.thank you.prices More

Dave and Sam were great to work with. They made sure we got the best possible deal. They made sure we got the best possible deal. More